Ryan O'Hearn

Goal-Oriented Operations and Logistics Manager with a Proven Record of Success

Scottsdale, AZ 85251

ad2utl@r.postjobfree.com

+1-310-***-****

Willing to relocate to: Los Angeles, CA

Authorized to work in the US for any employer

Work Experience

Transportation Manager

Ryan Herco Flow Solutions - Phoenix, AZ

December 2021 to Present

• Model safe practices and engage team to own a safety culture that focuses on prevention through personal responsibility, peer accountability, and, when necessary, immediate, and thorough incident response.

• Responsible for transportation operations activity (inbound and outbound) for all plants, co-packers and warehouses, sales within the Region of Responsibility.

• Provide direct supervision and oversight of IBT Drivers and activities within the Region(s).

• Deliver financial objectives by maximizing productivity through IBT optimization (Driver/Tractor Utilization), 3PL / Dedicated Carrier management, and partnership with the operations, sales, and supply chain departments that delivers premium service to all Primo customers.

• Responsible and Accountable for on-time delivery performance and recommend changes when necessary.

• Collaborate cross-functionally with division sales, operations, production, and supply chain departments to ensure teams are working together toward the common goal of customer service while prioritizing deliveries.

• Develop, track, and communicate carrier performance within the Division

• Lead implementation of nationwide transportation strategies that align with broad company priorities and business plans.

• Prepare for transportation national WOR (Weekly Ops Review) and facilitate division weekly performance KBIs with actions to close any gaps or opportunity areas.

• This position will ensure high quality standards with regards to shipping/receiving and IBT lane efficiency at the lowest achievable cost while protecting and maintaining company assets.

• Develop and publish weekly and monthly IBT route efficiency statistics and increase effectiveness based on those findings.

• Ensure compliance with all DOT Regulations and all internal requirements.

• Identify best practices for traffic patterns, load patterns to maximize trailer capacity, asset security and safety.

• Work with Fleet Department to control annual expenses related to repair & maintenance and assist maintain 100% PM compliance for tractors/trailers.

• Set daily transportation workload schedules to efficiently manage the department while maintaining all needs for the retail department as needed.

• Work with IBT Drivers to ensure that policies and practices are properly followed.

• Monitor labor/driving efficiencies of all IBT drivers.

• Through hiring practices, professional development, and leadership, grow the team's technical competence and business acumen and reduce turnover.

• Quickly and thoroughly react to all new programs that could help the company reduce costs, generate growth, and increase revenues.

• Manage and report on weekly KPI scorecard to accountable for business results.

• Work in sync with Production, HOD, Fleet, Safety and Supply Chain towards common goals to create a unified vision of team collaboration.

Linehaul Manager

Estes Express Lines - Phoenix, AZ

December 2020 to August 2021

Monitor multiple service center lanes to ensure freight reaches service centers in time for efficient cross docking. Monitor, evaluate, and teach safe driving habits. Monitor employees to ensure service goals are met. Directly manage, supervise, and assign tasks to drivers to ensure proper utilization and development of team members while meeting customer expectations. Closely work with the Operations Manager, Central Dispatch, and Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives. Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department, and facility. Provide training and feedback to employees on a continual basis regarding RPM, over speed, and idle scores. Constantly using OD’s proprietary technology system permitting consistent monitoring of shipment locations and drivers as freight moves through the various terminals while communicating continuously throughout the day with associates, customers, and team members verbally and through other computer operating systems. Complete various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. Conduct daily inspections to ensure compliance with local, state, and federal safety regulations, as well as OSHA compliance, and DOT compliance. Motivate drivers to exceed goals and maintain the 99% on time percentage. Strive for continuous improvement in all areas of service center operations. Operates AS400 system, BLU system, DYES, and any other computer/ internal freight monitoring systems used within the company to monitor freight movement. Speak with drivers, evaluating their needs and maintaining a successful relationship. Work with dock supervisors on getting trailers closed and moved on to its final destination Operations Manager/Logistics Analyst

PORTS AMERICA - Chandler, AZ

December 2017 to December 2019

Responsible for organizing, facilitating, and creation of vessel stowage plans for multiple container terminal operations. Communicated with multiple outside entities including terminal management and the appropriate customer's Port Captain/Stowage coordinator. Processed and reconciled vessel arrival

& stowage files through the appropriate system interfaces. Recorded container movement activity for the appropriate shift and distributed the appropriate working documents to each terminal operation by the established deadlines for their review and possible amendment. Managed multiple documents and contacts to ensure all customer requirements and the associated timelines are met. Served as a mentor to facilitate training of new hires. Ownership of planning documentation and process improvement.

• Supervised ILWU Vessel, Yard, and Railroad planning departments in accordance with gang structures to ensure that containers are loaded in accordance with port captain's orders and are properly stowed.

• Provided close supervision to subordinate staff, providing regular feedback. Held regular meetings with subordinates; giving them current company information, expectations, and goals that emphasized good safety practices and procedures for the terminal. Operations Manager

PORTS AMERICA - San Pedro, CA

2014 to 2016

Directed workforce in accordance with management plans to ensure high productivity and safe working practices. Monitored advance planning prior to vessel arrival in port to ensure safe operations. Followed company management policies and procedures, collective bargaining agreements, and local practices for Vessel, Railroad, and Yard Operations. Supervised bargaining unit personnel in proper operational procedures; counseled, disciplined, and recommended disciplinary action to ensure effective operations within scope of collective bargaining agreement. Informed Management team of any operational issues impacting productivity, customer service, labor relations, or safety. Enforced and implemented safety and contractual regulations within the union workforce. Reported and investigated all accidents, damage, and injuries.

• Took a lead role in Safety Mile Markers and Road Maps in compliance with Terminal Safety Department.

• Responsible for completing and auditing labor payroll in compliance with Pacific Maritime Academy. Independent Contractor

HNP PHARMACEUTICALS - Los Angeles, CA

2012 to 2014

Prepared for and participated in hearings, mandatory settlement conferences, depositions, and trials. Analyzed each case for all legal issues and provided recommendations to claims examiner with regard to settlement. Performed additional recovery and trial preparation. Investigated and negotiated lien claims and defended insureds and clients at lien conferences and trials. Consulted with examiners and reviewed cases to determine appropriate handling of claims by current defense counsel and recommended change if needed. Prepared for representation and attendance of conferences, hearings, and trials related to Southern California litigated workers compensation cases

• Was able to accomplish independently the adjudication and collection efforts on cases without the use of a firm.

• Successfully built my own book of business and was able to handle all accounts without the use of staff. Litigation Specialist

HNP PHARMACEUTICALS - Torrance, CA

2008 to 2012

Oversaw collections department comprised of a four-person team. Managed over $100,000 in monthly collections from AR reports and actively litigated cases. Mastered billing, coding, and collections for pharmaceutical drugs and medications. Conducted weekly court appearances at the Workers Compensation Appeals Board to prove up company liens and declarations. Monitored and regulated all company litigation costs and expenses.

• Took the lead role as the company court representative and trainer on workers' compensation and personal injury claims.

• Was recognized and awarded for collecting $40,000 in a month for delinquent and litigated cases. Claims/Subrogation Specialist

AMERICAN CONTRACTORS INDEMNITY COMPANY - Los Angeles, CA 2004 to 2007

Reviewed, investigated, and adjudicated complex residential and commercial claims. Negotiated and authorized settlements. Oversaw more than $50,000 in monthly subrogation and recovery efforts when settling or issuing bond payments. Conducted thorough interviews and inspection of damages, and determined company's liability. Consulted directly with accountants, architects, construction workers, engineers, and lawyers, who assisted in the evaluation of claims.

• Independently took the initiative to handle the collections and subrogation efforts on commercial and residential claims in an effort to be more cost-effective and eliminate the use of additional department efforts.

• Took the lead role as company representative in all litigated small claims court hearings and arbitration throughout the State of California.

Recreation Coordinator

CITY OF MANHATTAN BEACH, PARKS AND RECREATION, Manhattan Beach - Manhattan Beach, CA 1998 to 2004

Under direction, planned, promoted, implemented, coordinated and supervised the daily activities of a variety of City programs, including special events, recreation (such as after school), therapeutic, softball, senior activities, and facilities usage; supervised the work of recreation program staff; scheduled a variety of Parks, Open Space and Cultural Service programs throughout the City; and performed other work as required.

Education

B.S. in Political Science and International Relations CALIFORNIA STATE UNIVERSITY DOMINGUEZ HILLS - Carson, CA 1999 to 2003

Internship in Political Science

Congress of the United States, House of Representatives - San Jose, CA June 2001 to August 2001

A.A. in English

EL CAMINO COMMUNITY COLLEGE - Gardena, CA

1996 to 1998

Skills

• Excel and Microsoft office (10+ years)

• Conflict Management (10+ years)

• Risk Analysis (10+ years)

• Logistics

• Negotiation

• Supply Chain

• Workers' Compensation

• Procurement

• Process Improvement

• Transportation Management (7 years)

• Operations Management (7 years)

• Logistics Management (7 years)

• Safety Management (7 years)

• Microsoft Office

• Collection Management

• Freight Experience (7 years)

• Negotiation

• Conflict Resolution

• Team Management

• Data Analysis

• Project Management

• Medical Coding

• Strategic Planning

• Freight

• Customer service

• Supply chain

• Conflict management

Contact this candidate