Dustin Robinson

**** ***** ****** **

Houston, Texas

832-***-**** ad2ut4@r.postjobfree.com

Summary

Energetic, accomplished professional with a proven track record in management and customer service. Reputation for effective Team management, quality store administration, and strong organizational technique. Detailed oriented with excellent written\oral communication skills to establish strong relationships and succeed in a fast-paced environment. Solid multi-tasking and management skills

Fast Food (8 years), Retail Management, Key Holder (3 years), Customer Service (6 years), Trainer

(4 years), Organizational Skills (8 years), Inventory Management (5 years)

Education

Magnolia High School

High School Diploma

Magnolia, Texas

Graduated May 2011

● GPA achieved: 3.6/4, A+ Tarrant County College

Associate of Arts

Fort Worth, Texas

Enrolled December 2012

Employment History

Pastco company

District manager

Houston, Texas

December 2021- February 2023

The responsibilities included traveling to different locations and training new team members,

tools provided. Responsible for executing to maintain overall standards, guest service standards and representing Pastco brand. Spends time on all shifts coaching training, assessing those lacking qualities needed to be successful; incorporates this information when making personnel decisions. Ensures and promotes a safe workplace and safe product handling by supporting safety training initiatives and counseling direct reports as necessary.

Domino's

Assistant manager

Houston, Texas

October 2019 – October 2021

Chief responsibilities include hiring and training new Team Members, implementing safety conducts for delivery drivers, managing costs, in general; develop Team Members to work in their full potential in a fast-paced yet fun working environment. Expected to build and enhance profits by building a workable relationship with other local businesses as well as the community. Also can maintain and control inventories making sure that the quality of the product and service is at par with the company’s operating standards.

● Excellent customer service skills and positive attitude as demonstrated by receiving the employee of the month in four consecutive months.

Fuzzy taco shop

Chef/Head cashier/Trainee

Grapevine, Texas

October 2018- September 2019

Trains and develops direct reports while providing appropriate support and resources as needed. Spends time on all shifts coaching training, assessing, and actively leading all store teams within their respective store. Responsible for maintaining overall presentation standards, guest/customer service standards and representing Fuzzy taco shop. Drives excellence in Food Service by executing designed processes, implementing goals to increase sales and margin, product quality, and the utilization of training resources.

RaceTrac

Assistant manager

Haltom City, Texas

August 2015 – October 2018

Proactively trains and develops direct reports while providing appropriate support and resources as needed. Drives people, profit, guests through training initiatives that adhere to operational goals and tools provided. Responsible for executing OnTrac Notebook to maintain overall standards, guest service standards and representing RaceTrac brand/image expectations. Spends time on all shifts coaching training, assessing, and actively leading all store teams within their respective store. Differentiates between a manager’s and associate’s ability to develop and improve, and those lacking qualities needed to be successful; incorporates this information when making personnel decisions. Drives excellence in Food Service by executing designed processes, implementing goals to increase sales and margin, product quality, and the utilization of training resources. Ensures and promotes a safe workplace and safe product handling by supporting safety training initiatives and counseling direct reports as necessary.

● Served 85 - 95 customers per day with 100% accuracy compared to 70 customers a day for my peers

Domino's

General manager

Fort Worth, Texas

December 2012 – July 2015

Chief responsibilities include hiring and training new Team Members, implementing safety conducts for delivery drivers, managing costs, in general; develop Team Members to work in their full potential in a fast-paced yet fun working environment. Expected to build and enhance profits by building a workable relationship with other local businesses as well as the community. Also can maintain and control inventories making sure that the quality of the product and service is at par with the company’s operating standards.

Awards -Star Award 2013 & 2014

Professional Skills

Customer service: Expert

Microsoft office: Advanced

Management: Expert

Scheduling: Advanced Excel: Intermediate

Training: Intermediate

Sales Building: Advanced

Data Entry: Intermediate

Records Management: Intermediate

Languages

English: Native Spanish: Beginner

References

Derek Lee

Supervisor

Domino's 281-***-**** ad2ut4@r.postjobfree.com

Dina D'Alessio

Supervisor

Domino's

401-***-****

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