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Sales Manager Customer Service

Location:
Bay Village, OH
Posted:
January 17, 2024

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Resume:

Donald F. Friswold ***** Detroit Rd. Apt ***R Westlake,Ohio 44145

(Cell) 216-***-**** ad2uqn@r.postjobfree.com

Objective

Obtain a position as a team-player in a people-oriented organization where I can maximize my sales and customer service experience and skills in a challenging environment to achieve the corporate goals working from my home. Work Experience

Boy Scouts of America - Cleveland Scout Shop Cleveland, Ohio February 2005 – October 2020 Retired Sales Associate

Assist customers with sales and product related questions to enhance customers’ overall experience and satisfaction

Work with Product Inventory Control and Product Procurement

Utilize my knowledge of the program to increase personal & store sales

My Customer Survey’s reflect the solid customer relationships I have developed Northcoastwebs, Inc. Lakewood, Ohio June 2005– Present President

Utilized personal sales and marketing experience along with technical expertise to create and currently run an Internet-based company to provide customers a technology platform to increase their commerce and sales. Century Technical Sales, Inc. Cincinnati, Ohio January 1990 – June 2004 Executive Vice President

Manufacturers representative firm in electronic components which increased sales from $0 at start up to

$20,000,000 in a three year period

Represented both active and passive components dealing with manufacturers such as Siemens, Atmel, Spectrol o Major Customers

- General Electric Lighting - General Electric Locomotive

- Ford - Delphi

CAM/RPC Electronics Cleveland Ohio June 1982 – December 1989 Regional Manager

Hired as Product Manager for National Semiconductors

Assisted in doubling the business by negotiating B2B deals that benefited both the company and the customer.

Promoted to Regional Sales Manager which resulted in the opening of the Tri State Territories that realized substantial profitability within the first 90 days. These goals were accomplished by implementation of a solid marketing structure and a solid sales base.

Selectronics Cleveland Ohio May 1975 – June 1982

Sales Manager

Hired as City Counter Associate and through efficient and solid sales performance, promoted to Sales Manager Radio Shack Cleveland, Ohio June 1973 – April 1975

Hired as Sales Associate and through solid performance and sales, promoted to Store Manager Activities

Boy Scouts of America – Greater Cleveland Council

Volunteer event advisor for various Boy Scout/Cub Scout camping events

Resident Camp –National Camp School Trained

Education

Lorain Community College Elyria, Ohio

Business Administration 1973-1974

Computer Science 2003-2004



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