TONYA LOCKHART

**** ******* *******, *******, ******** 60438

Email: ad2uor@r.postjobfree.com Cell: 708-***-****

Summary

Experienced in Data Entry, Data Governance, Data Quality, and Enterprise Data Management seeking a position with growth opportunity.

Work Experience

Data Entry Operator

Generations College - Chicago, IL

July 2023 - Present

Enter student records with a high level of accuracy and speed.

Update and maintain information on our college databases and computer systems.

Enter customer and account data from source files within prescribed time limits.

Compile and sort information to prepare source data for computer entry.

Provide accurate typing within acceptable accuracy range.

Review data for deficiencies or errors, correcting incompatibilities and checking output.

Be able to create or maintain accurate spreadsheets in Excel.

Ensure data is backed up during scheduled increments.

Respond to queries for information and access relevant files.

Comply with data integrity and security policies.

Work following privacy guidelines as dictated by state and federal law.

Provide occasional administrative support.

Housing Specialist

CVR & Associates - Chicago, IL

November 2022 to Present

Manage an assigned caseload of HCV participants

Conduct annual recertification within required time frames

Complete interim recertifications as required

Conduct participant briefings

Process and monitor participant move to a new dwelling

Determine housing assistance payment and tenant rent calculation

Educate participants on program requirements and family obligations

Resolve concerns between owners, tenants, and the Public Housing Authority (PHA)

Process all transactions within the PHA’s required business systems

Maintain accurate and complete applicant/participant files

Provide excellent customer service to participants, landlords, co-workers, clients, and vendors

Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements

Obtain certification in Housing Choice Voucher Specialist within 120 days of employment

Ensure regular attendance and punctuality

Perform other duties as assigned

IT Project Analyst/Consultant Enterprise Data Governance

Northern Trust - Chicago, IL

December 2016 to February 2022

●Analyzed data to find root cause through sources or workflow

●Analyzed, research, and cleanse data and data issues via source systems

●Utilized SharePoint and Salesforce for projects and information

●Researched Jira stories for created on if workflow has been created or completed

●Investigated solutions and secure funding and scheduling

●Completed 45-60% of all daily dictionary records, dispositioned and suspects exceptions

●Remediated legacy systems discrepancies and act

●Recognized patterns and trends and works effectively to resolve them

●Completed project plans with outline of tasks and estimated completion date

●Independently made sound and timely, fact-based decisions by gathering and integrating necessary information

●Developed plans to manage multiple priorities considering client impact, timeframe, and complexity.

●Ensured all monthly status sheets are updated

●Stayed current and well versed on all legacy systems

●Focused on maintaining knowledge of Data Governance, Data Quality, and Enterprise Data Management concepts

●Communicated, effectively the role of Data Governance to both business and technical communities within the sphere of the data domain

●Possess excellent oral and written communication skills. in-depth functional and Industry Knowledge

●Managed and mitigated risk and escalated risk concerns appropriately

●Cross-referencing multiple systems to validate and document information

●Microsoft Office Excel and Products

Data Entry Operator

Right Staffing/Northern Trust

August 2016 to December 2016

●Completed project plans with outline of tasks and estimated completion date using legacy systems

●Complied with policy and procedures

Administrative Assistant

Express Staffing Agency

January 2015 to March 2015

●Entered checks, deposits, and payroll using Creative Solutions in a timely manner

●Entered all credit card and deposit activity in journal entries.

●Entered expenses in QuickBooks

●Professionalism with external clients and internal coworkers

●Input confidential information into spreadsheet using Excel

Order Entry

Kforce Staffing Agency/Burnet Title Company - Chicago, IL

July 2014 to October 2014

●Entered title insurance orders into I Closing

●Used Microsoft Outlook to retrieve contracts and listing agreements

●Entered purchase agreement information received from lender, real estate customers, attorneys, and purchasers.

●Submitted requests for title search

●Interacted professionally with internal and external customers

●Conducted telephone communication with customers

●Created, printed, and mailed letters to buyers and sellers

●Sent confirmations to account executives, agents, attorneys, and loan officers

●Scanned and uploaded documents to I Closing

●Researched attorneys, listing agents and verified locations

Legal Assistant

Robert Half International/Pierce and Associates

May 2013 to October 2013

●Researched and entered information pertaining to court appearances using I Series

●Scheduled attorneys for upcoming court appearances via court calendar

●Researched Law Bulletin for clarification on upcoming court dates

●Distributed emergency motions to attorneys and judges for upcoming court appearances

●Made Photocopies of confidential documents with utmost care.

●Updated Case Notes

●Created Excel spreadsheets

●Retrieved and Sent emails via Lotus Notes

●Input and Retrieved information into and from Docuware

●Run reports using I Series

●Update client information in Vendorscape

Paralegal Intern

Law Office of Nicola Tancredi

August 2012 to December 2012

●Filed court documents

●Drafted legal documents including motion, and subpoenas, and Legal Memos

●Reviewed/Analyzed documents and interrogatories

●Created cases using Excel/Word/Medical claims

●Filed with confidentiality

●Handled calls

●Bate stamping

●Scheduled depositions

●edcourt rules using West Law

Data Entry Specialist

Adecco Staffing Agency

September 2008 to May 2011

●Entered and verified alpha-numeric data from a variety of sources

●Handled complex functions/ transactions, including priority accounts and transactions that required error-free work

●Resolved problems related to correct data entry procedures

●Extracted and interpreted information to determine correct input procedure

Data Entry Specialist

Rotary International

December 2006 to March 2008

●Input checks and gifts from donors or club members into Peoplesoft

●Handle calls

●File with confidentiality

●Create/Maintain spreadsheets

●Create yearly directory in multiple languages

Data Entry Operator/New Business

Presidential Insurance

June 2003 to March 2008

●Input new business clients into the system

●Run MVR’s, Clues and Credit Reports on New Client

●Organize/Maintain filing system

●Handle calls with Clients, Agents, and other Agencies

●Copied/Filed/Faxed with confidentiality

Education

Certification in Software Development

Harold Washington College - Chicago, IL

August 2021 to Present

Computer Concepts/Web Development 1/Python/MySql

Associate of Arts in Paralegal Studies

College of DuPage - Glen Ellyn, IL

May 2011 to December 2012

Constitutional Law, Business Law, Legal Research and Writing.

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