Customer Service Sales Associate
Resume:
Sherri Lynn Best
Walterboro, SC *****
************@*****.***
Summary
A highly motivated and experienced customer service representative with a proven track record of resolving customer issues and maintaining high levels of customer satisfaction. Skilled in communication, problem-solving, and teamwork. Proficient in Microsoft Office and experienced in sales and administrative support. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Skills
Customer service
Sales
Communication
Problem-solving
Time management
Microsoft Office
Teamwork
Attention to detail
Product Sales
Retail Store Operations
Merchandising Understanding
Sales Training
Client Account Management
Money Transfer Systems
Exceptional Customer Service
Display Setup
Positive and Professional
Experience
August 2021 - January 2023
Advanced Auto Parts - Walterboro, USA
Administrative Assistant
Managed calendar and scheduling for executives
Handled incoming and outgoing correspondence
Maintained office supplies and equipment
Assisted with event planning and coordination
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Processed invoices for payment using accounting software applications.
Conducted research online utilizing search engines such as Google or Yahoo!.
April 2021 - January 2023
Advanced Auto Parts - Walterboro, USA
Sales Associate
Assisted customers with product selection and purchase
Maintained product knowledge and provided recommendations
Processed sales transactions and handled cash and credit card payments
Assisted with inventory management and restocking
September 2020 - March 2021
Belks Dept Store - Walterboro, USA
Customer Service Representative
Assisted customers with product inquiries and complaints
Resolved customer issues in a timely and professional manner
Maintained accurate records of customer interactions
Collaborated with other departments to ensure customer satisfaction
June 2008 - January 2023
Showcase Grounds Maintenance - Walterboro, SC
Business Owner/Operator
Developed and implemented business strategies to increase profitability and market share.
Created marketing plans and campaigns to promote products and services to potential customers.
Supervised staff, managed payroll and ensured compliance with labor regulations.
Established relationships with banks and other funding sources to secure financing for operations.
Ensured that all safety protocols were followed in order to maintain a safe working environment.
Conducted research on industry trends in order to stay competitive in the marketplace.
Developed pricing models based on cost analysis of materials, labor, overhead expenses.
Built strong vendor relationships by providing exceptional customer service throughout the supply chain process.
Education and Training
August 1985
Colleton County High School Walterboro, SC
GED
Activities and Honors
I love to grow my own Herbs, veggie plants, and flowers. I sew and make lots of homemade crafts.
Languages
English
Professional
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