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Administrative Assistant Customer Service

Location:
Fredericksburg, VA
Salary:
18 an hour
Posted:
January 17, 2024

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Resume:

Crystalin Cannon

*** ********* ***** ************, ** 22551 540-***-**** ad2una@r.postjobfree.com PROFESSIONAL PROFILE

Quality-focused and customer service oriented professional able to provide cross-functional administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients, while managing priorities and ensuring patient confidentiality. Manage time and prioritize duties in fast-paced, multi-task environments.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Video Communication Platforms – Zoom and Skype.

Microsoft Office Applications – Word, Excel, PowerPoint; Type 40 WPM. CORE QUALIFICATIONS

Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Medicare Medicaid HMO PPO Insurance Verification Basic Coding Skills for ICD-10 & CPT Anatomy & Physiology CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing EDUCATION

Ultimate Medical Academy

Diploma – Medical Administrative Assistant, 2023

WORK EXPERIENCE

Ultimate Medical Academy – Spotsylvania, VA 10/2022 – 08/2023 Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Took actions necessary to accomplish academic goals.

Navigated new technology, utilized available resources, and set realistic expectations. Private Duty Care – Bumpass, VA 08/2022 –

02/2023

Home Health Aide

Assisted with activities of daily living and took blood pressure.

Cared care for elderly bedridden patient in hospice environment.

Ran errands and maintained a safe and healthy environment. Full Time Parent – Spotsylvania, VA 11/2019 – 08/2022 Homemaker

Provided encouragement, support, and access to activities that enable the development of skills.

Developed, managed, and maintained a budget effectively.

Coordinated and facilitated medical care, meals, and educational and social activities. McDonalds– Fredericksburg, VA 06/2017 – 11/2019

Cashier / Customer Service

Took customer orders with headset and upsold menu items.

Performed various tasks including food production and serving customers at the front counter.

Maintained a clean and organized workstation and guest area.

Worked in a fast paced, team environment and communicated effectively with managers and co-workers.



Contact this candidate