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Customer Service Store Manager

Location:
Chicago, IL
Posted:
January 17, 2024

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Resume:

Cherika Harris

Lawrence, IN *****

ad2umc@r.postjobfree.com

+1-312-***-****

CEO with outstanding customer service, communication and business skills working in business-to- business sales for 20+ years. Looking for a career to achieve and exceed company goals. Work Experience

CEO

Family Over All - Chicago, IL

December 2015 to Present

Evaluated the customers' needs and provided service options to meet their requirements. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.

Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.

Collaborated with colleagues to discuss market information and strategies. Assisted clients in understanding their available options and helped them select the right service plans for their needs.

Acknowledged customer issues and resolved their problems quickly and efficiently. Assistant Store Manager

Family Dollar - Indianapolis, IN

June 2021 to January 2023

Handling cash, counting the safe day and night. Greeting customers, assisting customers. Managing employees. Doing paperwork

Canvasser

Family Over All - San Francisco, CA

October 2018 to November 2018

Established strong business relationships and created a deadline-driven team. Watched for, recognized, and prevented security risks. Served multiple customers simultaneously in a stressful environment. Filler

Eco Lips Inc - Marion, IA

November 2014 to March 2015

Performed regular equipment inspections for safety. Cleared debris and materials from various types of construction sites. Front Desk Clerk

House Keep - Newton, IA

August 2014 to October 2014

Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Effectively communicated with other employees and upper management to ensure complete care of customers.

Evaluated the customers' needs and provided service options to meet their requirements. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.

Inserter

Rock Communications - Newton, IA

September 2011 to October 2012

inserting ads in newspaper.

Certified Flood Contractor

USA staffing - Cedar Rapids, IA

May 2008 to August 2008

cleaning debris out of buildings and banks downtown Cedar Rapids, ia from the flood of 2008 that took place across

Iowa

Manager

Marsha's - Iowa City, IA

January 1997 to August 2004

Audited selected phone calls to ensure quality of service provided. Built relationships with customers and provided sales presentations to executives. Education

Associates in business administration

Colorado Technical University - Colorado Springs, CO October 2017 to May 2020

High school diploma

Iowa City High School - Iowa City, IA

May 1999

Skills

• Attention to detail

• Customer service

• Dependable

• Housekeeping and maintenance

• Outstanding people skills

• Problem-solving abilities

• B2B Sales

• Public Speaking

• Strategic Planning

• Microsoft Access

• Schematics

• Interviewing

• Employment & labor law

• Recruiting

• Management

• Computer Networking

• Business Development

Awards

scholar Award

February 2019

I was on the honor roll at Colorado Technical University for 3 months Certifications and Licenses

associates in business administration

Present

Ordination Certificate

Present

Empowerment certificate

Present

ServSafe Alcohol

March 2021

Food Handler

April 2021

Food Handler Certification



Contact this candidate