Cherika Harris
Lawrence, IN *****
ad2umc@r.postjobfree.com
CEO with outstanding customer service, communication and business skills working in business-to- business sales for 20+ years. Looking for a career to achieve and exceed company goals. Work Experience
CEO
Family Over All - Chicago, IL
December 2015 to Present
Evaluated the customers' needs and provided service options to meet their requirements. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
Collaborated with colleagues to discuss market information and strategies. Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Acknowledged customer issues and resolved their problems quickly and efficiently. Assistant Store Manager
Family Dollar - Indianapolis, IN
June 2021 to January 2023
Handling cash, counting the safe day and night. Greeting customers, assisting customers. Managing employees. Doing paperwork
Canvasser
Family Over All - San Francisco, CA
October 2018 to November 2018
Established strong business relationships and created a deadline-driven team. Watched for, recognized, and prevented security risks. Served multiple customers simultaneously in a stressful environment. Filler
Eco Lips Inc - Marion, IA
November 2014 to March 2015
Performed regular equipment inspections for safety. Cleared debris and materials from various types of construction sites. Front Desk Clerk
House Keep - Newton, IA
August 2014 to October 2014
Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Effectively communicated with other employees and upper management to ensure complete care of customers.
Evaluated the customers' needs and provided service options to meet their requirements. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
Inserter
Rock Communications - Newton, IA
September 2011 to October 2012
inserting ads in newspaper.
Certified Flood Contractor
USA staffing - Cedar Rapids, IA
May 2008 to August 2008
cleaning debris out of buildings and banks downtown Cedar Rapids, ia from the flood of 2008 that took place across
Iowa
Manager
Marsha's - Iowa City, IA
January 1997 to August 2004
Audited selected phone calls to ensure quality of service provided. Built relationships with customers and provided sales presentations to executives. Education
Associates in business administration
Colorado Technical University - Colorado Springs, CO October 2017 to May 2020
High school diploma
Iowa City High School - Iowa City, IA
May 1999
Skills
• Attention to detail
• Customer service
• Dependable
• Housekeeping and maintenance
• Outstanding people skills
• Problem-solving abilities
• B2B Sales
• Public Speaking
• Strategic Planning
• Microsoft Access
• Schematics
• Interviewing
• Employment & labor law
• Recruiting
• Management
• Computer Networking
• Business Development
Awards
scholar Award
February 2019
I was on the honor roll at Colorado Technical University for 3 months Certifications and Licenses
associates in business administration
Present
Ordination Certificate
Present
Empowerment certificate
Present
ServSafe Alcohol
March 2021
Food Handler
April 2021
Food Handler Certification