ANGELA L. GONZALEZ

346-***-**** ad2ukn@r.postjobfree.com

Professional Summary

Multifaceted professional with fifteen plus years of experience in administration, client service, building interpersonal relationships and facilitating conflict resolution. I am a resourceful problem solver with exceptional oral and written communication skills.

Skills/Core Competencies:

Records Management

Data Entry

Data Collection

Client Management

Charting

Documentation

Curriculum Design

Onboarding/Training Management

Bookkeeping

Account Management

Relevant Experience:

Medical Records Technologist/Call Center Ontellus Houston, TX 09/2021 – Present

Build strong relationships with medical facilities, custodians of records, law firms, and insurance companies

Maintain KPI to ensure weekly and monthly quotes are achieved in a timely manner

Prioritize tasks assigned by the department supervisor to ensure client expectations and satisfaction is met daily

Accurately update status into the database ensuring proper fulfillment of medical records

Ensure the deadlines required by law for record fulfillment are followed by record custodian

Work Experience:

Paraprofessional/Substitute Teacher Katy Independent School District Katy, TX 10/2014 – 08/2019

Provided in class support to students with disabilities to achieve and promote student success with individualized charts and files

Utilized a positive reinforcement method to promote good self-esteem and a healthy learning environment

Communicated openly with parents about daily activities and student progress

Implemented curriculum to ensure student’s goals were achieved

Provided one-on-one tutoring sessions with students to improve educational goals

Family Care Provider / Medical Assistant Self Employed Columbus, OH 06/2005 – Present

Implement occupational/physical therapy, administered medication, monitored daily diabetes readings

Promote language development skills through reading and storytelling

Safely transport children to and from school, medical appointments and extra-curricular activities

Organize activities that enhanced physical, emotional and social well-being

Promote growth, development and self-awareness using Montessori and play approach

Education:

Associate of Arts Lone Star College Cypress, TX 05/2017

Volunteer and Community Service:

Pastor Appreciation Board Member State Secretary for Church Organization

Women's President for Local Church Sunday School Teacher

Church Usher Church Music Team Member

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