Ashley Pearson

Excellent customer service skills, love to learn new things, I work hard, and try to always be on time and never miss work.

Greer, SC 29651

ad2uk2@r.postjobfree.com

+1-864-***-****

To find a challenging position where my skills in multitasking, time management and customer service will add value to a company while providing me the opportunity to grow professionally. Willing to relocate to: Greenville, SC - Greer, SC - Taylors, SC Work Experience

Office Manager

Decker Home Improvements - Taylors, SC

April 2021 to Present

• Schedule multiple appointments daily

• Answer multiple phone lines

• Respond to multiple emails daily

• Payroll

• Bank reconciliation

• Bookkeeping

• Pay vendors

• Keep up with bills that are due and pay in a timely manner

• Keeping a positive attitude and being team sport. Housekeeping Associate

TTI - Anderson, SC

July 2019 to Present

RESPONSIBILITIES:

• Adhere to a stringent cleaning schedule.

• Dust, clean and sanitize hard surfaces.

• Pick up trash and separate recycle equipment.

• Sweep, vacuum, mop, strip, buff, and wax floors.

• Use sit down warehouse floor scrubber.

• Change out rugs and mats.

• Restock paper products and soaps.

• Determine material, supplies and equipment needs; requisitions cleaning supplies and material.

• Inspect equipment for cleanliness and repair and personally corrects issues found.

• Strive for continual improvement in processes and functions.

• Operate necessary equipment and perform all required cleaning duties, i.e., lifting up to 35 lbs., standing, stooping and bending.

• Knowledge of occupational hazards, safety rules and regulations including MSDS preferred.

• Operate and use tools and equipment of the janitorial service, including sit down floor scrubbers.

• Maintain cleaning equipment and machinery.

• Work with a high degree of customer service acumen. Assistant and Med Tech

Shepherds Care - Greenville, SC

May 2017 to July 2018

• Help patients with basic daily needs such as bringing them meals, helping them eat, and providing assistance as they bathe, dress, brush their hair or use the bathroom.

• Medical Tech- Provide and assist patients with medications. Receptionist

MDE Pest Control - Greer, SC

September 2016 to April 2017

• Answering phones: Multiple lines, dispatching technicians, fielding questions, transferring calls, putting callers on hold, taking messages and orders, sending callers to voicemail, and handling multiple incoming calls at once.

• Printing and faxing: making copies, operating a fax machine and changing printer cartridges.

• Filing: maintaining and organizing the office filing system.

• Computers and data entry: operate a computer at a basic level. Being able to handle email, data entry, calendar and scheduling apps, printing, and word processing applications such as Microsoft Word.

• Mailing and receiving packages: receive and send packages and deal with sorting and delivering mail to the desks of coworkers.

• Calendar and scheduling: responsible for scheduling and maintaining the office calendar. Banking Specialist

TD Bank - Greenville, SC

May 2014 to October 2014

• Provide exceptional Customer service by meeting all Customer demands as they relate to inquiries pertaining to bill pay, verification of deposits, balancing, funds transfers, debit card maintenance, mobile banking, research requests, stop payments, check orders and online banking.

• Display positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW experience for the customer.

• Take ownership of Customer concerns and resolve issues promptly. RCM Construction Preparation, Greer SC Nov 2013 - April 2014 Billing

• Create invoices

• Reconcile payments

• Accounts receivable and payable

Teller

County Bank - Greenville, SC

March 2013 to October 2013

• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.

• Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Identify transaction mistakes when debits and credits do not balance. Prepare and verify cashier's checks.

• Arrange monies received in cash boxes and coin dispensers according to denomination. Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

• Resolve problems or discrepancies concerning customers' accounts. Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Perform clerical tasks such as typing, filing, and microfilm photography.

• Monitor bank vaults to ensure cash balances are correct. Order a supply of cash to meet daily needs. Sort and file deposit slips and checks. Receive and count daily inventories of cash, drafts, and travelers' checks.

• Count, verify, and post armored car deposits. Carry out special services for customers, such as ordering bank cards and checks.

Education

High school diploma or GED

Skills

• Debits & Credits

• QuickBooks

• Account Reconciliation

• Multi-line Phone Systems (3 years)

• Scheduling

• Multi-line phone systems

• Customer service

• Dispatching

• General Ledger Accounting

• Bank Reconciliation

• Accounting

• Accounts Receivable

• Office Management

• Accounts Payable

• Bookkeeping

• Event Planning

• Purchasing

Assessments

Data Entry: Accuracy — Expert

November 2020

Entering data quickly and accurately

Full results: Expert

Veterinary Receptionist Skills — Proficient

November 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Attention to Detail — Proficient

November 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer Service — Proficient

November 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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