KATI

VOGEL

K

V Frederick, Colorado *****,

303-***-****

ad2uk0@r.postjobfree.com

PROFESSIONAL SUMMARY

Willing to take on any task to support team and help business succeed. Offers strong personable and out going abilities. Talented professional skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

SKILLS

• Multitasking and Organization • Customer Service • Money Handling

• Relationship Building • Medical Terminology • Appointment Scheduling

• Insurance Knowledge • Dependable And Responsible EXPERIENCE

Patient Access Scheduler April 2023 - Current

Optum Boulder, Colorado

• Advised patients on available services and community resources, based on current information.

• Communicated with physicians and medical providers to clarify and facilitate clinical requests.

• Registered, scheduled and checked in patients with accurate use of Epic electronic record system.

• Verified insurance eligibility, referral authorization and financial education.

• Contributed ideas and actions to continuously improve patient access-related processes.

• Checked patients in and out of appointments.

• Collected patient copays and balances.

• Transcribed physician notes, detailing diagnosis or recommendations. Office Manager September 2020 - August 2023

Rockys Construction Erie, Colorado

• Built collaborative working relationships within organization to achieve goals.

• Served as point of contact for team of supervisors, owning complex and escalated issues.

• Fielded questions from staff, customers and vendors using phone and email.

• Assisted with human resources duties to facilitate recruiting, interviewing and onboarding processes.

• Worked with staff and other managers to identify and execute process improvements.

• Collaborated with administrative staff on billing, accounts payable and other financial tasks.

• Eliminated resource waste through monitoring and improved controls. EDUCATION

Associate in Science (A.S.) - Psychology

Pikes Peak Community College, Colorado Springs

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