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Medical Center Customer Experience

Location:
Keene, NH
Posted:
January 17, 2024

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Resume:

Experience:

Supervisor of Laboratory Services */2022-12/2023

Cheshire Medical Center

Professional experience:

Trouble shooting problems with clinical orders and adjusting charges as needed

Maintaining inventory and ordering supplies

Onboarding new employees

Aiding in the development of a professional culture among young employees

Provide a positive customer experience by working with customer relations

Genomic Technologist II, Dartmouth Hitchcock Medical Center 4/ 2019-5/2022

Molecular Pathology, Clinical Genomics Advanced Technology Lab, Lebanon, NH

Professional experience:

Preceptor for UCONN Diagnostic Molecular Science program

Maintain chemical and reagent inventory and related Quality Control

Training of new employees

Maintain and validate new instrumentation

Assist in research projects for presentation at scientific conferences

Process, extract and analyze clinical samples for diagnostic DNA and RNA analyses using the latest molecular diagnostic tools and instrumentation.

Criminalist I and II, New Hampshire State Police Forensic Laboratory 1/1994-3/2019

Professional experience:

Examination of items of physical evidence for the presence of body fluids and trace evidence. Perform serological and DNA analyses on items of evidence using current screening techniques, ABI 3500 and the Promega Maxwell.

Process crime scenes to documentation and preserve evidence with a focus on blood stain patterns. Photograph evidence when necessary. Testify in court as an expert witness.

Train criminalists and supervise trainees.

Advise and educate local police agencies and attorneys regarding the most effective processes in forensic biology to aid their investigation.

Validate new instrumentation and new assays, write and update procedure manuals

Present case data and studies at national conferences

Maintain laboratory reagents, inventory and QC new reagents

Communicate with the Medical Examiner’s office regarding evidence in homicide cases

Markem Corporation-Ink Chemistry

Develop inks for customer applications based on substrates, food contact, surfaces

Rheology and sheer requirements for adequate curing

Test new batches of ink to meet military standard requirements on customer substrates

Make recommendations for commercial batch content bases on laboratory experiments

EDUCATION

Medical Technology, Hartford Hospital Allied Health Program, Hartford, CT

Major- Medical Technology Internship

Colby-Sawyer College, New London, NH

BS in Medical Technology

University of New Haven,West Haven, CT

MS Major-Forensic Science- Criminalistics

Skills: Molecular techniques Chemistry and lab techniques

qPCR, RT PCR GCMS

Capillary electrophoresis FTIR

STR analysis Spot test

Nano drop Thin layer chromatography

Luminex Instrument maintenance

Abbott m2000 Validation of new instrumentation

Abbott Alinity Instrument trouble shooting

Roche Cobas 4800 Maintain inventory and QC

Roche Cobas 6800 Manage quality control for products

Cephied GeneXpert and instrumentation

ABI 3500 Centrifuges, scales, pipettes

Rheology for ink applications

Military standard testing for ink

applications

Forensic related Business

Organic extractions Public speaking

EZ1 and Maxwell extractions Power point presentations

Sperm erase Poster presentations

DNA quant with Rotor gene Training others

Body fluid identification Merchandising for organizations

Bloodstain pattern analysis Excel, Microsoft word

Crime scene documentation

Photography Personality

Alternate light source, IR light source Proficient communication skills

Gel electrophoresis Team player and independent too

Upbeat and friendly, flexible

Good natured, positive attitude

Teaching

Preceptor for UCONN

TA at Univ. of New Haven

Certification: MT ASCP

Interests: Hiking, kayaking, cross fit, nature photography

Lists of continuing education, teaching activities, presentations at conferences, and references can be supplied upon request

Revision: 2023



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