KIMBERLY WELBORN

Professional Summary

Versatile professional offering a background in transportation and logistics, mortgage loan servicing, and military

experience (US Air Force). Eager to leverage quick typing skills and database management knowledge towards

achieving the department's goals. Resolves complex customer problems through active listening and sound judgement.

Skills

© Customer Service © File Management

© Punctual and Reliable © Problem-Solving

* Data Collection * Microsoft Office

Work History

Driver 08/2023 - Current

GRITS Transportation — Owensboro, KY

© Transported approximately 12-15 customers (elderly, special needs, Medicaid) daily.

© Coordinated efficient routes to avoid delays and optimize schedules.

© Kept detailed mileage and fuel reports to track overall fuel costs.

© Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

School Bus Driver 02/2007 - 07/2023

Daviess County Public Schools — Owensboro, KY

* Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

© Worked closely with school administration and transportation to maintain smooth operations.

© Enforced student behavior policies and responded to student emergencies.

Mortgage Loan Auditor 09/2000 - 02/2007

US Bank Home Mortgage — Owensboro, KY

© Retrieved and audited 500+ customer loans daily.

¢ Ensured all necessary paperwork and information accurate prior to submitting loans.

© Scanned/uploaded completed files into database.

Education

High School Diploma

Apollo High School - Owensboro, KY

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