Customer Service Vehicle Maintenance

Bechir Bachia

Tunisia, Manouba city

phone : +216********

email : **************@*****.***

Professional Summary:

Highly experienced and versatile professional with 25 years of exceptional expertise in driving various types of semi-trailer trucks across a wide range of industries. Demonstrated mastery in operating lowbed semi-trailers, modular trailers, flatbed semi-trailers, steering trailers, and drawer semi-trailers. Proven track record of safely and efficiently transporting diverse cargo loads while adhering to strict industry regulations and maintaining an outstanding driving record. Skilled in navigating challenging road and weather conditions with precision, utilizing comprehensive knowledge of vehicle mechanics and maintenance. Committed to upholding cargo integrity, ensuring on-time deliveries, and prioritizing safety at all times. Possesses excellent problem-solving abilities and a strong dedication to delivering exceptional service in every facet of the transportation industry. Skills earned through my 25 years of experiences : 1. Safe Driving: Extensive experience in maintaining a clean driving record, adhering to traffic rules, and prioritizing safety for oneself, passengers, and other road users. 2. Vehicle Operation: Proficiency in operating different types of semi-trailer trucks, including lowbed, modular, flatbed, steering, and drawer trailers, with expert knowledge of their specific handling characteristics.

3. Cargo Handling: Expertise in loading, securing, and unloading diverse types of cargo, ensuring proper weight distribution, and employing appropriate equipment and techniques to maintain cargo integrity. 4. Route Planning and Navigation: Strong ability to plan efficient routes, use GPS systems, read maps, and adapt to unexpected detours or road closures, minimizing delays and optimizing delivery schedules. 5. Vehicle Maintenance: Thorough understanding of routine vehicle maintenance tasks, such as pre-trip inspections, checking fluid levels, tire maintenance, and basic troubleshooting to ensure safe and reliable operation.

6. Problem-solving: Quick thinking and effective problem-solving skills to handle unexpected situations on the road, such as mechanical breakdowns, adverse weather conditions, or traffic congestion. 7. Communication: Clear and concise communication skills to interact with dispatchers, clients, and colleagues, providing updates on delivery status, reporting incidents, and maintaining professional relationships.

8. Time Management: Efficient time management skills to meet delivery deadlines, manage rest breaks, and adhere to regulatory requirements, ensuring punctuality and reliability. 9. Adaptability: Ability to adapt to different road and weather conditions, cargo types, and customer requirements, while maintaining professionalism and composure. 10. Compliance and Regulations: Comprehensive knowledge of local, state, and federal transportation regulations, including hours-of-service rules, weight restrictions, and safety protocols, ensuring full compliance throughout operations.

11. Customer Service: Strong customer service orientation, displaying professionalism, courtesy, and responsiveness when interacting with clients, providing a positive representation of the company. 12. Record-Keeping: Proficient in maintaining accurate and organized records, including logbooks, trip sheets, fuel receipts, and maintenance logs, ensuring compliance with regulatory and company requirements.

Work Experience :

-Maghreb Company for the transport of fuel and hazardous materials. Rades,Tunisia

-OTI Transportation of works equipment materials. Rades, Tunisia

-Fajouli Port container transportation

-Segor / L'onas Sanitation. Tunisia

-Sfmct Sale of building materials and works. Tunisa

- Centre Amir Milk collection. Tunisia Manouba,Tunisia

-Baldi Milk and its derivatives factory. Manouba, Tunisia

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