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Customer Service Sales Associate

Location:
Kissimmee, FL
Posted:
January 17, 2024

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Resume:

Marianys R. Ramos Guzman

ad2u99@r.postjobfree.com 2318 Santa Ana St, Kissimmee, FL 34743 321-***-**** WORK EXPERIENCE

Arrow Workforce Solutions Orlando, FL

Recruiter 2022 – Present

• Evaluate applicants by discussing job requirements and applicant qualifications with managers, interviewing applicants on a consistent set of qualifications.

• Ensure regulatory aspects of the full cycle recruitment process is compliant with federal and state legislation.

• Maintain effective relationships with social and professional networks to source qualified candidates.

• Establish working relationships to coordinate with facility program leadership to identify recruitment needs.

• Facilitate & coordinate interviews for candidates with facility leadership and coordinate with managers on extending offers to qualified candidates.

• Manage online recruiting system in order to post, track, schedule, & process candidates & job requisitions.

• Create recruiting ads within budget guidelines for positions at appropriate resource locations including newspapers & job search websites.

• Coordinate job fairs with appropriate program staff in order to promote the company & identify potential applicants.

• Coordinate post-offer paperwork such as physicals, drug testing, background check, and new hire paperwork to meet hiring

& licensing requirements.

• Coordinate & present New Hire orientation to new employees.

• Achieved most billable hours consecutively throughout the year in my local branch. Piercing Pagoda Orlando, FL

Manager 2019 – 2021

• Provided excellent customer service by engaging with customers in a sincere and friendly manner.

• Identified problems with working conditions and reported them to management, ensuring a safe and comfortable work environment for all employees.

• Offered support and training to new employees, ensuring they were well-equipped to perform their duties.

• Responded to emails and phone calls in a timely and professional manner, maintaining effective communication with customers and colleagues.

• Ensured that the store was clean and organized for the next day, creating a welcoming environment for customers. Pandora Jewelry Orlando, FL

Sales Associate 2018 – 2019

• Provided excellent customer service by engaging with customers in a sincere and friendly manner.

• Identified problems with working conditions and reported them to management, ensuring a safe and comfortable work environment for all employees.

• Offered support and training to new employees, ensuring they were well-equipped to perform their duties.

• Responded to emails and phone calls in a timely and professional manner, maintaining effective communication with customers and colleagues.

• Ensured that the store was clean and organized for the next day, creating a welcoming environment for customers. Law Office of Ronnie Henderson Orlando, FL

Assistant/Receptionist 2018 – 2019

• Created and updated records ensuring accuracy and validity of information.

• Monitored level of supplies and handled shortages.

• Answered incoming calls, emails, and in-person inquiries and forwarded them to the appropriate parties.

• Organized office and assisted other associates.

ACHIEVEMENTS/ TECHNICAL SKILLS

● Executive and Admin Support

● Data Entry

● Interviewing

● Recruitment/ Staffing

● Mentoring and Placement.

● Hiring Requirements

● Microsoft Office 2010 - Word, Excel, PowerPoint, Outlook

● Bilingual (Fluent – Spanish/English)

EDUCATION

Florida Technical College

Medical Assistant

Academy of Career Training

Cosmetology

CADEST

Diploma



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