SHIVANGI NAUTIYAL

ad2u95@r.postjobfree.com +1-548-***-**** Kitchener, Ontario, Canada

SKILLS

+ Customer Service Skills: Customer-focused

approach to problem-solving, professional

communication

+ Computer Skills: Proficient in Microsoft Office

Suite (Excel, Word, Powerpoint, Outlook)

+ Communication Skills: Strong interpersonal

skills, email coordination, written communication

+ Additional Skills: Fast learning, professional

etiquette, teamwork & cooperation, adaptability to diverse tasks in a dynamic environment

EDUCATION

JAN - AUG ‘23 CONESTOGA COLLEGE KITCHENER, ON

HUMAN RESOURCES MANAGEMENT (HONOURS) POST-GRAD DEGREE GPA: 3.77

+ Educated with practical lessons in communication streamlining processes and optimizing email workflows.

+ Worked within a group to demonstrate instilling best practices for fostering seamless communication within HR teams, resulting in improved workflow and team cohesion. JUL - MAR ’20 AMITY UNIVERSITY DELHI, INDIA

MASTERS IN CLINICAL PSYCHOLOGY (FIRST CLASS HONOURS) CGPA: 7.57

+ Trained practically in innovative communication strategies and facilitating efficient information exchange.

+ Led presentations and demonstrations on effective team communication strategies and fostering collaborative communication within teams.

WORK EXPERIENCE

MAY ‘23 - PRESENT CHICK-FIL-A KITCHENER, ON

TEAM MEMBER (FULL TIME)

+ Full-time team member within the multifaceted Chick-Fil-A team.

+ Served in a variety of roles including greeting, taking orders, transactions on cash register, cooking, making drinks/desserts/sandwiches, baking, maintaining a clean and organized restaurant environment, and following all safety policies and health regulations. JUL ‘21 - JAN ‘23 ALTERNATIVE FUTURES DEVELOPMENT

RESEARCH AND COMMUNICATION GROUP DELHI, INDIA

RESEARCHER

+ Conducted re-reinstatements, intakes, transfers, orientation, and other program participant activities.

+ Attended and participated in weekly staff meetings/training and progress reviews with supervisors.

+ Completed case management, maintenance of individual client files, and group notes. JAN ‘21 - DEC ‘21 AASHMAN FOUNDATION N.G.O. DELHI, INDIA HUMAN RESOURCE INTERN

+ Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.

+ Planned recruitment related events.

CERTIFICATIONS

MAY ‘22 MICROSOFT EXCEL CERTIFICATION DELHI, INDIA

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