Des Moines Customer Service

Indianola, IA ***** 515-***-****

*****.********.****@*****.***

Work Experience

Mercy Clinics Inc. Indianola, IA

Receptionist/Operator/Scheduler Jan 2008-Aug 2010

-Serve visitors by greeting, welcoming, directing and announcing them appropriately

-Answer, screen and forward any incoming phone calls while providing basic information when needed

-Update appointment calendars and schedule meetings/appointments

-Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Hy-Vee Des Moines, IA

Customer Service/Cashier/Garden Center Jan 2013-Aug 2015

-Greet customers as they arrive in the store and provide them with information regarding products and/or services

-Respond to customers’ complaints and take necessary actions resolve their issues

-Enter transactions in the cash register and provide customers with the total bill

-Receive payment by cash, check, credit card etc

Natural Health Chiropractic and Acupuncture Ankeny, IA

Chiropractic Assistant Nov 2013-Jan 2015

-Completed each new patient chart

-Responsible for organizing appointment schedule each day and keeping doctor updated on status of each appointment

-Responsible for doing new patient orientations and addressing any questions or concerns new patients would have

-Responsible for cleaning each examination room prior to each appointment

Amber Phillips Cleaning Services Des Moines, IA

Housekeeper Jan 2006-Present

-Perform any combination of light cleaning duties to maintain private households or commercial establishments

-Ensure excellence in housekeeping sanitation, safety, and comfort

-Update records and client files

Education Indianola, IA

Indianola High School

HS Diploma June 2007

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