Jennifer Benner

ad2u7t@r.postjobfree.com / 539-***-**** / 40273 s county road 4490, Stigler, Oklahoma 74462

Summary

I have many Food Industry Managment Skills that include but not limited to Servsafe Managment Certificate

Food Handlers Certificate

Experienced food industry professional with strong business skills innovative mindset, and multple years of hands-on experience as General Manager and Managment. I am a dedicated leader seeking entry into a growth-oriented, employee-centric company in a management role.

I also have some billing and invoicing and administrative skills from a few jobs. I also have been studying to take my CPA license test which should be completed by March of 2024.

Experience

Manager Assistant

Whataburger • Dallas, Texas

03/2021 - 07/2021

Assist with payroll for 35 employees

Manage petty cash in amounts up to $5000

Check register for cash and charge totals at the beginning and end of each shift Monitor front and back of store/restaurant for operational efficiency Conduct inventory checks and restock supplies as needed Document and quickly resolve all customer satisfaction issues Inspect store/restaurant for cleanliness and workflow efficiency Answer customer inquiries and quickly resolve any issues Supervise busy shifts with over 10-15 employees

Contribute to high-level of customer satisfaction

Cross-train employees to overcome potential workflow issues Train 1-2 employees per shift

Key Holder/Sales Associate

Dollar General • West Tawokoni, Texas

01/2021 - 03/2021

Evaluate sales personnel on a monthly basis and discuss target goals Build loyal clientele through high-level of customer satisfaction Cashier

only one to two other employees per shift on every shift. Closing cash deposit and lock up procedures.

General Manager, Operations

Whataburger of Mesquite • Mesquite, TX

03/2016 - 12/2020

Manage petty cash in amounts up to $10,000

Assist with payroll for 45-65 employees

Monitor front and back of store/restaurant for operational efficiency Check register for cash and charge totals at the beginning and end of each shift Conduct inventory checks and restock supplies as needed Schedule 12-15 employees each week to maximize productivity Document and quickly resolve all customer satisfaction issues Inspect store/restaurant for cleanliness and workflow efficiency Answer customer inquiries and quickly resolve any issues Increase revenue by 20% through P&L and maintaining S.O.S reports weekly Supervise busy shifts with over 12-15 employees

Train 10 new employees per Quarter

Organize special events, such as OhWhataNights events that the city which the Store is located in. Contribute to high-level of customer satisfaction

Cross-train employees to overcome potential workflow issues Skills

Education

General Studies

Poteet High School • Mesquite, Texas

06/2008

Graduated summa cum laude—3.7+ GPA

ROTC Graduate of 4 years with excellence in Leadership skills and Rifle Team captain Languages

WORD Customer Service Experience Microsoft Office

Training & Development Scheduling Excel

Management Experience Customer service Cash Handling Customer care Data entry Sales Operations

Beginner Management Reporting

English

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