Derek McDuffie

ad2u6o@r.postjobfree.com • Saddle Brook, NJ • 201-***-****

Operations Manager

Innovative, results-driven leader with extensive experience of successfully maximizing revenue, operational efficiency, and profitability for high-growth companies. Expert communicator, able to optimize the productivity of sizeable, cross-functional teams with innovative training and incentive programs, one-on-one coaching, and leadership by example. Proven ability to quickly master new concepts and technologies with minimal training.

•Strategic Planning and Forecasting

•Cross-Functional Team Leadership

•Continuous Process Improvements

•Logistics Management

•Employee Training

•Coaching and Mentoring

•OSHA Safety / Food Safety Regulatory Compliance

•Performance Management

Career Experience

Operations Manager, AES, an Ahold Delhaize E-commerce Sales Company, Jersey City, NJ 2016 to present

(Stop and Shop)

Manage overall inbound, outbound, food preparation, and storage operations in the warehouse. Responsible for the effective and successful management of labor, productivity, quality control, safety measures and inventory accuracy. Manage associates and operations within in a Food Grade Environment, responsible for Distribution and Warehousing.

Redesign high-risk areas, reducing near-misses by 58%.

Track and analyze overall performance, increasing productivity by 40%.

Establish checks and balances, increasing inventory accuracy by 33%.

Launch a cross-training program, creating depth of skills and operational flexibility.

Restructure overall staffing to reduce overtime down to 3.4%.

Delivery / Operations Manager, American Tire Distributors, Totowa, NJ 2014 to 2015

Oversaw overall operations of tire distributing thru out the Northeast. Responsible for the effective and successful management of labor, productivity, quality control, safety measures and products and materials conformance to specifications as established and set for operations.

Successfully managed an outbound service which made two deliveries daily to all customer (7 am and 12 pm) on all routed trucks.

Provided express delivery from 7am-4pm for all local customers up to 15-mile radius thru our van service.

Utilized Roadnet / Oracle to manage and route all delivery trucks daily.

Maintained the company standard for cycle counts and inventory variance thru effective inventory management.

Oversaw the maintenance, repair and replacement equipment to ensure continuous work operations.

Assistant Warehouse Manager, Hartz Mountain, Jersey City, NJ 2012 to 2013

Managed overall inbound, outbound, and storage operations in the warehouse. Responsible for the effective and successful management of labor, productivity, quality control, safety measures and inventory.

Responsible for managing the receiving, storing and distribution of pet consumer goods.

Collaborated closely with manager to provide daily direction and communication to warehouse staff for orders picked, packed, and shipped in a timely manner.

Interacted daily with all necessary departments to maintain daily inventory accuracy as it relates to outbound shipments.

Reduced company maintenance power equipment budget by almost 50% thru proper planning and hands on approach with department personnel.

Successfully played a key role implementing and managing thru a shutdown contract.

Professional Development

Continuous Improvement • SOP Development • Key Performance Indicators (KPIs) • WMS • Wonderware • Red Prairie • Forklift Trainer • SAP • AS400• APT Sandra 90 • Kronos • Paychex • HK Crane Systems • DCS •Tandem • Voxware • RF • Roadnet • Scanners • Mobilecast • Manhattan • SCI • Dematic • Peapod Portal • GIJ Auto • Certified Power Jack Operator• FedEx• CPR / AED• Food Safety Manager Certification• Dematic• Starfleet TPM (similar to Six Sigma) •Fed Ex• UPS• Anhydrous Ammonia (Certificate) • PepsiCo Security Awareness Training• Leadership Development• Insect and Pest Control Training • Zodiac Business Simulations• EM Hazard• Communication (Cornell University), Optimal Performance• Site Leader Diversity Inclusion• SAP Super User • Certificate ( Safety on the Move) • QTG Supply Chain Above and Beyond Award• QTG Leadership Award 2007 (Trophy Presentation).

Education

Bachelor of Science in Business Administration

Voorhees University, Denmark, SC

Passaic County Substitute Teaching Certification

Passaic County, NJ

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