Phyllis Conner
Missouri City, TX *****
ad2u6n@r.postjobfree.com
My goal is to utilize my 30+ years of experience, to provide proven leadership and increase the level of services of my employer to new heights directly or in a support role. Authorized to work in the US for any employer
Work Experience
Food Safety Manager
LetsEat Restaurant - Houston, TX
March 2020 to Present
The Role of Management of all aspects.
Duties. Menu derives, Changes, and Cook.
Grill, Fryer, and Entrees.
Supervise staff. HR, Budgeting, Inventory, Accounts receivable, and payable, Assuring to Keep Cleanliness, sanitation, and hygiene in compliance. Presently Since the Pandemic, also to keep a safe working environment. Presently Supervising a Skeleton crew of 5. Payroll, and operational cost rendered. Specializing in Creole foods, International Cuisines also. Sr. Marketing Representative
Bluegreen Vacations - Pearland, TX
November 2015 to March 2020
Initiative Customer Service . Cold and Warm Market Sales. Quota Motivated Timeshare, Resort, Hotel and Cruise sales. Presentations of Company Products majorly introducing the entire array of products after assessing customers needs/wants . Assisting customer with vacation plans (destinations, timeframes, and budget.) Customizing. Closings, Handle initial intake . Activating customer sales incentives. Servicing to resolve customer grievances. Generating leads for future business possibilities All while functioning under Medallia criteria.
General Manager
Bayou Blues N Jazz Cafe
2014 to March 2016
Ground Floor consultations
• Constructing and assisting in theme and format for targeted market.
• Human Resource and training of new employees.
• Scheduling and position appointments.
• Facility opening and closings.
• Event planning and coordinating
• Customer service and Grievances
• Accounts payable and receivable
• Inventory
• Monitoring Compliances and Regulations required by State, and Quality Assurant Co-Founder-Chief Operations Officer
J &S Group - Houston, TX
2008 to 2014
• Developed the Businesses profitability grossing 5 Million in revenue over 61/2 years.
• Managed a staff of 20 employees
• Customer Service - #1 priority always, implemented with integrity and interest in needs
• Hospitality - made all customers feel comfortable and relaxed with purchase
• Carried out payroll services and documented revenue and expenditures daily.
• Handled Human Resource responsibilities, product inventory, accounts payable and Receivables from distributors.
• Delivered and, devised Marketing strategies and oversaw promotion budgets.
• Maintained adherence to Quality Assurance licensures and permits in compliance with Texas Alcohol and beverage commission, and State Comptroller.
• Supervised and prepared daily Banquet for 100, portioned and served. Real Estate Sales
Real Estate Investors Equity Searcher - Houston, TX 2002 to 2007
• Negotiated with owners to release equity to buyers at closing to create funding for closing cost and improvements.
• Also specialized in negotiating foreclosures and Short sales
• I Negotiated package deals for Investor purchases from property owners that contained an attractive amount of equity.
• Prospected clients and generated leads for new investment opportunities. Education
Criminal Justice
Sam Houston State University - Hunstville
1984 to 1985
GED
Brazosport College - Lake Jackson, TX
1979
Skills
• Management (10+ years)
• Accounts Receivable
• Accounts Payable
• Event Planning2 (10+ years)
• English
• Customer service
• Hand tools
• Food Service Management
• Food Safety
• Event Planning
• Supervising Experience
• Food Service
• Food Production
• Restaurant Management
• Writing skills
• Leadership
• Communication skills
• Cooking
• Bartending
Certifications and Licenses
Texas Food Safety Manager
January 2020 to Present
Cert. To manage services/ Food Handlers and or Restuarant.. TABC Seller Training Certification
August 2022 to August 2024
Training to represent Self/Business, to legally serve, within and Keeping Compliance. In protection of Owners Permts and Licensures, and Intetest.
Additional Information
Customer Service and Marketing are my keenest vices.