JOANNE VIDALE

404-***-**** ad2u63@r.postjobfree.com linkedin.com/in/joanne-vidale

Objective:

Dedicated and results-oriented professional with a solid track record in event management and client services. Eagerly pursuing an Office Administrator or Virtual Assistant role to apply my expertise in staff planning, employee development, corporate event coordination, and HR communications. Recognized for exceptional interpersonal abilities, unwavering commitment to employee satisfaction, and a proven capacity to collaborate seamlessly with diverse management levels and staff. A fast learner with a demonstrated aptitude for rapid proficiency in new software and systems."

Experience:

Co-Owner/Manager, 2Xtra Events, Atlanta GA – 2020-Present

• Spearheaded inbound marketing and web strategies to boost booking sales, lead generation, and conversion rates, demonstrating a proactive approach to business growth.

• Expertly managed event planning, logistics, vendor management, client relations, and sales, showcasing exceptional organizational and coordination abilities.

• Established and maintained strong client relationships, ensuring high-quality events tailored to meet customer needs, highlighting my interpersonal and customer service skills.

• Actively participated in staff planning and succession planning, contributing to the development of a highly efficient team.

• Demonstrated a high level of professionalism and commitment to delivering outstanding service to clients.

Morgan Stanley, (NY, FL, and GA) Senior Client Service Associate, 1998-2019

• Played a pivotal role in business development, leveraging Morgan Stanley's capabilities to enhance client engagement, emphasizing my ability to collaborate with various stakeholders.

• Managed diverse portfolios, handling wire transfers, and new account openings, demonstrating meticulous attention to detail.

• Specialized in managing IRA accounts, trusts, custodian accounts, and estates for high-net-worth clients, showcasing my expertise in managing sensitive financial information.

• Coordinated calendars and travel for multiple managers and executives, highlighting strong organizational and scheduling skills.

• Applied strong project management abilities to streamline client services and enhance efficiency.

Sales Assistant, 1993-1998

• Managed a broad range of office and sales support tasks, including AP/AR and payroll processing, indicating a background in financial administration.

• Demonstrated strong multitasking skills in customer service, data entry, inventory control, and merchandising, underscoring my ability to handle multiple responsibilities efficiently.

• Actively participated in corporate events coordination, contributing to the planning and execution of successful events.

• Analyzed office procedures and implemented plans to improve efficiency, displaying a proactive and problem-solving mindset.

• Exhibited the ability to quickly identify issues and provide solutions to improve workflow.

Specialized Skills:

• Strong interpersonal skills with a proven ability to build sustainable relationships.

• High level of professionalism and a strong commitment to employee service.

• Excellent written and oral communication skills.

• Detail-oriented with excellent follow-up skills and strong project management abilities.

• Strong organizational and time management skills.

• Self-starter with the ability to work independently as well as part of a team.

• Ability to exercise good judgment and flexibility to resolve problems or issues.

• Basic understanding of HR principles and practices.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• A quick learner with the ability to ramp up quickly on new software and systems.

• Ability to work under pressure to meet strict deadlines.

• Strong analytical skills.

• Exercise discretion and always maintain confidentiality.

• Exceptional ability to learn quickly and apply new skills effectively.

Education:

• Secretarial Science Certificate, New York Business School, 1987

• High level of professionalism and a strong commitment to employee service.

Professional Achievements:

• Woman of the Honor Award, TnT Entertainment, 2023

• Developed and branded 'Island Vibes Sundays,' an all-inclusive day party experience, resulting in a 50% increase in bookings and sales.