Ronnie C. Gonzales

***** ****** *****

Castaic, CA 91384

Phone: 661-***-****

Email: ad2u62@r.postjobfree.com

Employment

Automobile Club of Southern California

Casualty Adjuster (2021 – present)

Review and analyze case information, such as preliminary investigations, coverage documents and recommended reserves, to establish nature of the claim; conducted more extensive investigation as needed for litigation procedures, defense and identify potential fraud

Analyze and evaluate extent of injury and loss, liability and subrogation potential based on additional investigation and review of coverage determination

Maintain calendar to assure all deadlines fulfilled

Maintain comprehensive notes related to insurance and vehicle code and communicate decision to all parties

Compile detailed investigative records from all parties to verify all exposures addressed and resolved

Maintain open lines of communication with all parties

Mercury Insurance Group

Claims Examiner (2005 – 2021)

Review and analyze case information, such as preliminary investigations, coverage documents and recommended reserves, to establish nature of the claim; conducted more extensive investigation as needed for litigation procedures, defense and identify potential fraud

Analyze and evaluate extent of injury and loss, liability and subrogation potential based on additional investigation and review of coverage determination

Establish and direct settlement strategy in conjunction with defense for defensible and/or disputed, litigated cases; attend arbitration and depositions, court hearings, and mandatory settlement conferences as necessary

Maintain calendar to assure all deadlines fulfilled

Maintain comprehensive documentation of claim information

Casualty Adjuster (2001 - 2005)

Negotiate and settle claims timely and efficiently to prevent unnecessary expense to the company and policy holders

Valuation analysis of injury and loss and subrogation potential

Calculate and estimate reserves for liability potential

Investigate and evaluate injury, auto damage, and property damage liability claims

Continually review and monitor progress and expense of claims in pending

Review invoicing and disperse loss and expense payments

Correspond with attorneys, vendors and other involved parties

Bakersfield Condors Professional Hockey

Director of Merchandising (1999-2001)

Trained, scheduled, and supervised operating staff of 10-12 employees for game day and retail sales

Represented organization in various PR duties including media functions and trade shows

Generated weekly and monthly sales reports

Responsible for purchasing, inventory, and account management of all stock for organization’s retail operations

Oversaw the day-to-day procedures of the teams merchandising operation

Education

New Mexico State University - Las Cruces, NM (August 1996-May 1999)

Bachelor of Arts, Business Administration, Emphasis in Marketing

Related Skills

Ability to manage multiple priorities in a fast-paced, quickly-changing environment

Computer proficient in MS Office-Word, Excel, and PowerPoint

Strong communication and presentation skills

References

Available upon request

Contact this candidate