Don Billings, PMP®

ad2u60@r.postjobfree.com

832-***-**** LinkedIn

Sales Manager/Leader

Accomplished, PMP Certified professional with progressive experience directing operational activities, surpassing sales targets, spearheading projects, and leading teams for achieving optimal results.

Adept at identifying and persuading potential customers and business opportunities to maximize business growth. Instrumental in managing and delivering successful projects within defined scope, quality, budget, and timeframe. Excel at enabling organizational growth through project management and business development initiatives. Skilled in providing relevant information to clients and delivering exceptional customer service. Expert in collaborating with cross-functional teams to optimize financial status and mitigate potential risks. Instrumental in devising improvement processes, procedures, company policies, training programs, product lines, and promotions. Equipped with excellent communication, interpersonal, and commercial business skills.

Areas of Expertise

Sales Management

P&L Management

Business Development

Strategic Planning & Analysis

Client Engagement

Contract Negotiation

Team Leadership

Risk Management

Lean Six Sigma

Customer Satisfaction

Project Management

Cross-functional Collaboration

Career Experience

Rheem Commercial Growth, Houston, TX 2022- Dec. 2023

Commercial Sales Manager

Generate sales for Rheem’s commercial water heater business to distributors, contractors, specifying engineers, and commercial national accounts. Identify New Build/Replacement opportunities by developing and executing a robust Commercial Business Plan for the Southwest Region. Define specific sales goals and prioritize converting key customers (contractors/specifying engineers/commercial national accounts) and maintain long-term relationships, through training, discern product requirements, and furnish marketing support. Formally report progress against business plans on a regular basis. Leverage professional expertise to develop the Commercial team by acquiring technical product knowledge, product support materials including boilers, heaters, tank-type, and tankless water heating systems.

Secured 126% of revenue goal in 2022 and 137% in 2023 through increased customer interaction leading to further business development and supporting channel partners.

Provide troubleshooting for equipment systems and preventative maintenance for all equipment to support customer needs.

Perform operation of sizing/selection utilizing software, Sugar CRM, Construct Connect, Optimizer, “Maptitude” SAP, Microsoft Office, MS Project, and Power BI aimed at identifying opportunities for all region sales services.

Communicate commercial water heating policies, strategies, and objectives to regional commercial team, customers, and channel partners to create streamlined operations.

Lewa-Nikkiso America Pumps, Houston, TX 2020 – 2021

Technical Service and Aftermarket Sales Manager

Managed and led all activities of Technical Service Specialists team, while determining goals to drive sales process and ensure customer satisfaction across The Americas. Developed and implemented robust strategy for technical service and after sales team with a keen focus on enhancing organizational productivity. Formulated, organized, and oversaw strategies for customers visits by country, state, city, and region. Led customer-facing negotiations which included full responsibility for Master Service Agreements and pricing agreements with Oil, Gas, Chemical, and EPC companies in The Americas. Managed 5 Sales Professionals.

Accomplished 107% of goal in 2021 through increased customer touches leading to further business development and supporting channel partners.

Identified client needs and provided pump / system troubleshooting, equipment, services, and preventative maintenance for all installed pumps.

Maintained streamlined operations by demonstrating in-depth knowledge of pump types including positive displacement diaphragm pumps, positive displacement piston pumps, centrifugal pumps, lobe pumps, and screw pumps.

Flowserve Corporation, Aftermarket Services & Solutions, Pasadena, TX 2017 – 2020

Regional Project Manager, After Sales

Managed projects for World renowned chemical, oil, and gas companies to deliver Extremely Urgent Project Management response for repairing pumps and associated company’s equipment.

Led Type IV, Global projects consisting of high $$value, upper management level involvement, international reporting, and high project complexity.

Performed project review meetings and provided close collaboration with cross-functional teams including engineering, operations, and sales aimed at ensuring project delivery within defined budget, quality, and timeline.

SPX Flow WCB / Bran + Luebbe, Delavan, WI 2015 – 2017

Senior Applications Engineer

I set and managed sales objectives by promoting process systems, equipment, and SPX OEM brands to including W ed Type IV, Global projects consisting of high $$value, upper management level involvement, international reporting, and high project complexity.

Performed project review meetings and provided close collaboration with cross-functional teams including Waukesha Cherry Burrell, APV, and Bran + Luebbe metering pumps, internationally.

Demonstrated exceptional project management expertise for key pump skid projects, ensuring timely, profitable completion.

Generated $1M+ proposals by aligning corporate strategy and capability and utilizing SAP, Big Machines, and ALGO programs.

Conducted extensive specification review of oil / gas and food / beverage industries, while delivering interpretation and proposals for API 675 pumps aimed at optimizing sales using consultative approach.

SPX Flow / Clyde Union Pump, Battle Creek, MI 2011 – 2015

Senior Project Manager

Globally managed rotating pump equipment and process systems project execution; effectively managing cost, delivery, and quality to ensure best practices. Traveled globally.

Primary liaison with customers and business unit project teams, providing technical reports and creating inspection points to ensure company profitability and customer satisfaction.

Led all aspects of contract receipt and acceptance criteria including financial terms, technical specifications, and deviation management to ensure successful customer/corporate equipment transition.

Achieved recognition for highest customer satisfaction levels in company history by excellent document management and customer follow-up.

Additional Experience

Regional Sales Manager at JR Products, Dallas, TX

Owner, Project / Sales Manager at Chateau Luxury Homes, Dallas, TX

Metal Fabrication Specialist at United States Air Force

Education & Credential

Master of Science in Industrial Technology

Bachelor of Science in Career Occupations

Eastern Illinois University, Charleston, IL

Certified Project Management Professional

Project Management Institute

Lean Six Sigma Certified

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