Larry Valerio

Panorama City, CA

Unique, Enthusiastic & Motivated Focus Individual with experience in a range of customer-oriented service roles.

Strong ability to troubleshoot & problem-solve in fast paced environments. Seasoned leader & decision maker equipped with the finesse to effectively communicate with a variety of client & personality types.

Seeking to apply professional background with a term that values a guest-driven approach to Hospitality Management, Customer Service & Sales work. Authorized to work in the US for any employer

Work Experience

Retail Sales Specialist

Christian Dior Macys - Northridge, CA

October 2022 to Present

Stocking,Merchandising, Sales and Marketing,Advertising.. Freelance Fragrance Associate

Christian Dior - Los Angeles, CA

October 2022 to May 2023

Customer service,Service Support and Sales..

Care Provider

IHSS In-Home Support Services - Los Angeles, CA

July 2018 to March 2021

Preparation and Documentation Medication, Ordering and Refilling Medications, Requesting Doctors Appointments, Assisting Doctors Visit, Cleaning, Signing and Updating Papers Work, Running Errands. Warehouse Associate

Amazon LLC. - El Segundo, CA

April 2020 to August 2020

Picking and Sorting,

Assistant Secretary

A Layout Board Company - Los Angeles, CA

July 2017 to July 2018

Ordering and Purchasing Merchandise, Running Errands, Making Schedules, Taking and Answering incoming and Outgoing Calls, Replying Emails & Faxing, Cleaning and Coordinating Jobs. Making and Assisting Doctors Appointments

Care Cottages - Simi Valley, CA

December 2016 to July 2017

Simi Valley, CA

Cooking, Cleaning, Taking Vitals, Giving Medication and Documenting Medications, Ordering and Refilling medications,

Making and Assisting Doctors Appointments.

Server/ Wait Staff

A & L Foods Dededo, Guam USA - Guam

November 2012 to November 2015

96912

Greet customers as they approach the order counter and present them with the menu Providing customers with information on special &

menu deals.

Taking customers orders and punch them in the POS

Process credit and debit card payments & provide customers with receipts. Ascertain the cleanliness of the orders counter, tables and

chairs

Counting cash in the register at the end of each day and perform tallying activities.

Give the best Customer services experience and to see them they have a wonderful and satisfy time dining inn

Bartender

Chicago Pub Lounge Harmon Village - Guam

December 2007 to June 2012

Guam USA 96913

Verify customers identification to verify age requirements for alcohol purchases. Serving wine, bottled or draft, beer, liquor & mixed drinks. Limit issues related to customers intoxication by refusing to serve customers or requesting taxis to transport intoxicated patrons home. Cleaning bar and work area & stock with Alcohol, mixers, garnishes & related supplies such as ice, glassware, napkins, and straws. Order or requisition liquors & supplies to maintain workflows & meet customers demands.

Collect payments for beverages and balance cash receipts at the end of shift.Securing and handling confidential proprietary information about professionals Manner Tour Desk Agent

Holiday Tour Company - Guam

January 2005 to October 2007

Jan 2005-Oct 2007

Holiday Tour Company Downtown, Guam USA 96913

-Checking and filling accurate input of tour information into CRS. Greeting and distribution of tour guests..Notipficated of tours to sales Education

Some College in Tourism/ Hospitality Management

Guam Community College - Guam

June 2003 to June 2005

Some College in Business Management

University of the Guam - Guam

June 2001 to April 2003

Skills

• Residential Cleaning

• Restaurant Experience

• Food Safety

• Banquet Experience

• POS

• Cooking

• Host/Hostess

• Warehouse experience

• Order picking

• Hospitality Management

• Catering

• Bartending

• Retail sales

• Logistics

• Communication skills

• Computer skills

Certifications and Licenses

Bartender License

Food Handler Certification

Assessments

Warehouse safety — Completed

April 2022

Using safe practices in a warehouse setting

Full results: Completed

Sales skills — Proficient

November 2023

Influencing and negotiating with customers

Full results: Proficient

Outside sales — Completed

February 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Customer focus & orientation — Completed

March 2022

Responding to customer situations with sensitivity Full results: Completed

Medical billing — Completed

April 2022

Understanding the procedures and forms used for medical billing Full results: Completed

Legal skills — Completed

March 2022

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Completed

Verbal communication — Completed

March 2022

Speaking clearly, correctly, and concisely

Full results: Completed

Data entry: Attention to detail — Completed

May 2022

Maintaining data integrity by detecting errors

Full results: Completed

Social media — Completed

November 2023

Knowledge of social media techniques and analytics interpretation Full results: Completed

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Completed

May 2022

Managing physician schedules and maintaining accurate patient records Full results: Completed

Supervisory skills: Motivating & assessing employees — Completed February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Administrative assistant/receptionist — Completed

March 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Management & leadership skills: Impact & influence — Completed April 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Marketing — Completed

November 2023

Understanding a target audience and how to best communicate with them Full results: Completed

Managing accounts in QuickBooks — Completed

February 2022

Using QuickBooks software to manage business financials Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Telephone Reservations

Strong Customer Service

Food Safety Understanding

Knowledge of Sanitation Practices

Work as well in a Team

Hard Worker,

Highly Motivated

Focus & Fast Learner.

Loyal & Trustworthy

Self- Efficient & Reliable,

Mathematical Aptitude

Cash Handling,

Basic Computer.

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