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Case Manager Clerical Support

Location:
Tampa, FL, 33613
Posted:
January 17, 2024

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Resume:

Michele Nedab

**** ***** ***** ******

Tampa,fl *3613

SUMMARY

Office Support Professional with experience providing clerical support to a busy office. Good knowledge of relevant computer applications. Strong organizational and planning skills used in scheduling activities and completing multiple tasks on time. A self-motivated worker always willing to take on additional duties

CORE COMPETENCIES

• Organizational and Planning Skills • Communication Skills • Information Management

• Attention to Detail • Problem-Solving • Adaptability

PROFESSIONAL EXPERIENCE

United States Postal Service, Philadelphia, PA 01/2017 - 04/2017

Postal Service Mail Carrier

•Obtained signed receipts for registered, certified, and insured mail; collected associated charges; and completed any necessary paperwork.

•Sorted mail for delivery, arranging it in delivery sequence.

•Delivered mail to residences and business establishments along specified routes.

•Returned with mail collected from homes, businesses, and public mailboxes.

•Left notices telling patrons where to collect mail that was not delivered.

Holy Redeemer Health System, Philadelphia, PA 09/2015 - 01/2017

Home Health Aide

•Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.

•Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

•Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

•Planned, purchased, prepared, and served meals to patients according to diets.

•Accompanied clients to doctors' offices or on other trips outside the home.

Sugarhouse Casino, Philadelphia, PA 07/2010 - 12/2016

Security Guard

•Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

•Escorted individuals to specified locations and provided personal protection.

•Operated detecting devices to screen individuals and prevented passage of prohibited articles into restricted areas.

•Answered telephone calls to take messages, answer questions, and provide information.

•Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Philadelphia Gas Works, Philadelphia 11/2006 – 03/2007

Administrative Assistant

•Answered phone calls and directed calls to appropriate parties or took messages.

•Filed and retrieved corporate documents, records, and reports.

•Set up and oversaw administrative policies and procedures for offices or organizations.

•Provided clerical support to other departments.

St. Christopher Hospital for Children 05/2005 - 06/2006

Office Assistant

•Used computers for various applications, such as database management or word processing.

•Answered telephones and provided information to callers, or transfer calls.

•Created, maintained, and entered information into databases.

•Greeted visitors or callers and handled their inquiries.

•Learn to operate new office technologies as they are developed and implemented.

EDUCATION

Thompson Institute, Philadelphia, PA

Medical Office Management – Diploma



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