Customer Service Warehouse Worker

JULIANN GREENE

*** **** ** ****** ** ****, Conroe, TX 77384 * 210-***-**** * ****************@*****.*** EDUCATION

THE UNIVERSITY OF THE INCARNATE WORD, SAN ANTONIO, TX Bachelor of Arts Sociology, Communications Minor, Jan. 2019-Aug. 2021

• GPA: 3.57

• Awards & Honors: Cum laude, Dean's List,

DEPAUL UNIVERSITY, CHICAGO, IL

Completed coursework towards Bachelor of Arts, Sept. 2017-May 2018 EXPERIENCE

USAA, SAN ANTONIO, TX

Full-Time Professional Banking Specialist, 2021 - 2023

• Identify member events providing solutions on products and close on product sales that meet the member's needs and facilitate the member's financial security

• Empathize with members and provide offers and solutions to make it easy for members to acquire a USAA product • Respond to and complete up to 50 members' needs a day

AMAZON, SAN ANTONIO, TX

Seasonal Warehouse Worker, 2018 - 2019

• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions

• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment

• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards PAYLESS SHOESOURCE, SAN ANTONIO, TX

Customer Service Associate, 2017 - 2018

• Greet customers and discuss the type, of merchandise sought for purchase

• Answer telephones to provide information and receive orders

• Prepare merchandise for display, or for purchase or rental

• Keep records of transactions, and of the number of customers entering an establishment

• Receive and count stock items, and record data manually or using the computer

• Verify inventory computations, compare them to physical counts of stock, and investigate discrepancies or adjust errors AQUATICA POOL MANAGEMENT, SAN ANTONIO, TX

Lifeguard/Shift Leader, May 2013 - Oct 2016

• Maintain the quality of pool water by testing chemical levels.

• Monitor swimming areas, Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.

• Inspect recreational facilities for cleanliness.

• Aid with staff selection, training, and supervision ADDITIONAL SKILLS

• Microsoft Office Suite • Adobe Illustrator

• Adobe Photoshop

• Adobe InDesign

• Adobe Premier Pro

• POS (Point of Sale) Software

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