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Customer Service Care

Location:
Springboro, OH, 45066
Posted:
January 17, 2024

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Resume:

Amy A Williams

*** ****** ********

Dayton, Ohio 45458

614-***-****

Objective: To secure a job for that will utilize my customer service, computer, and office skills and love of animals.

Qualifications : I have the ability to take charge of new situations, implement plans, act

as a research facilitator and I am always curious to learn more. I have the energy and

drive to incorporate my passion for helping others, attention to detail, and the tenacity

to efficiently perform my assigned duties. I have a positive personality and work well as a

team player, and also I like taking ownership of situations that may arise and work on endeavors

from start to finish

Education:

1973 Worthington High School

2000 Early Childhood Certification

Course work- The Ohio State University

1977 The Ohio State University, Bachelor of Science in Ed.

1991 Kent State University, Library of Science course work

2000-2005 The Ohio State University, continuing ed.

Employment

2023: Sylvan Learning Center after school tutor

2021-2023: incarnation School and Spring Valley Academy, Centerville City Schools

Substitute Teacher

2021: Dorothy Lane Market - summer

2020-2021: Key Bank, Teller( Kettering, Ohio)

2019: AAA- customer service

2014-2019: Chase Bank, Fraud Inclearing Loss and Prevention

2011-2014:Chase Bank, Knowledge Team, Business Card Services

2010-2011: Chase Bank, Mortgage Customer Care, speciality in HAMP and HARP

2008-2009: Safelite Autoglass, CSR/Sales

2004-2008: Worthington City Schools, contract substitute

2002-2004: Jostens, Inc., sales, marketing, PR

2001-2002: Columbus City Schools, 2nd grade teacher

1997-1991: Upper Arlington Schools, Permanent contract substitute

1978-1989: Big Walnut Local Schools, 3rd, 4th, 5th grade teacher

1971-1974 Worthington Public Library:

Assistant library services

Volunteer Work:

Great Books Facilitator 1990-1991

Curtain Callers 1988-1991

Children’s Hospital (Dayton, OH) 1979-1980

Special Awards while at Chase:

Customer Service Recognition for

Outstanding Ease and Expertise

in 2012



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