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United States Help Desk

Location:
Gonzales, LA
Posted:
January 17, 2024

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Resume:

**** ********** ******* ****.

Apt ***

Fredericksburg, VA 22408 United States

Day Phone: 504-***-**** - Ext:

Mobile: 504-***-**** - Ext:

Email: ad2u2x@r.postjobfree.com

Work Experience:

Vertex Aerospace

10400 Furnace Road Building 7, Suite G2

Lorton, VA 22097 United States

07/2019 - Present

Salary: 0.00 USD Bi-weekly

Hours per week: 40

Contractor DLA Energy

Duties, Accomplishments and Related Skills:

• Provide support to the DLA Energy, Business Process Support Directorate (BPSD), Order Fulfillment (OF), Planning (Demand & Supply), Sustainability and Auditability Process Areas. • Monitor and maintain SAP Enterprise Central Component (ECC), Enterprise Business System (EBS), Fuels Management Defense (FMD), Invoices Receipt Acceptance and Property Transfer (IRAPT), IS Oil Traders and Schedulers Workbench, Advanced Planner and Optimizer (APO), SAP Business Objects systems. • Generate reports, metrics and spreadsheets as directed by BPSD Contracting Office Representative (COR) and coordinated with the cognizant BPSD Government Team Lead (GTL).

• Track Data tracking spreadsheets, Functional specifications, Auditing documentation, System Change Request, current issues, and other similar documentation.

• Process over 300 fuel reports for DLA Energy’s Business Units and Regions.

• Review various reports and spreadsheets such as Weekly Office Activity Report, Coast Guard Report, Invoice Failure Report, Price Error Identification Report, Inventory Management and Order Management Interfaces Reports, Help Desk Ticket reports, Planning Reports, Data tracking spreadsheets related to SAARs, Help Desk Tickets, and Request for Change (RFC), etc.

• Apply discretion and independent judgment on assigned task.

• Exhibited relentless drive and dedication to develop soldiers’ professionalism.

• Perform special assignments such as studies, and analyzing reports independently.

• Possess a comprehensive background in leadership, accountability and risk management derived from 6years of solid logistics industry experience.

• Organized equipment nomenclature and allowance parts data; conducted analysis to identify necessary allowances support required for operational availability.

• Oversaw the implementation of logistics policies and procedures ensuring technical requirements and total life cycle management were considered in planning process.

• Knowledge of Procedures and policies governing property management and accountability, Supply Chain Management, Budget, Procurement inventory, warehouse operations, transportation and Security Excels in developing key interdepartmental relations with Commanders, Inventory Managers, Depots, and Contractors to formulate strategies streamlining business practices.

• A solid background in elevating organizationally productivity, efficiency, and profitability utilizing effective management, communication, and staff training/development methodologies.

• Provides IMAR R and D areas with analytical and evaluative data, standard operating procedures, communications support, systems and business process support for assigned programs and projects. • Provides new customers with training support information and coordinates installation support as needed • Prepares/updates joint training information on the Joint Training Coordination Cell (JTCC) website. Knowledge of DodM 4140.25 (DoD Management of Bulk Petroleum Products, Natural Gas, and Coal) and DLA Energy Supplemental Polices.

94th Training Division

Bldg. 2401

Fort Lee, VA 23801 United States

10/2017 - 07/2019

Salary: 0.00 USD per Month

Hours per week: 40

Logistic Management Specialist

Duties, Accomplishments and Related Skills:

• Responsible for planning, forecasting, scheduling, and replenishment, processes management reviewed, analyzed and developed strategies for integration of logistics.

• Recognized for ability to overseas commercial transportation logistics, for multimillion-dollar operations and demonstrated expertise in supplying part requisitions for the United States Military

•Provides logistical support for their organization, ensuring that all related operations are on track; these operations may include coordinating the shipment and delivery of goods and keeping track of inventory, among others.

• Develop, analyze and execute logistical plans, support, and documentation.

• Assess ordering, tracking, delivery dates, and shipping requirements for on-time delivery. • Determine technical needs and certifications, and communicate to enable on-time execution of tasks. • Assess life cycle and supportability of materials and logistics, including analysis of maintenance needs. Supervisor: Rosie Pinkerton 804-***-****)

Okay to contact this Supervisor: Yes

FITT Scientific Incorporated

Bldg. 2401

Fort Lee, VA 23801 United States

07/2016 - 10/2017

Salary: 0.00 USD Bi-weekly

Hours per week: 40

Petroleum Supply Specialist, Instructor

Duties, Accomplishments and Related Skills:

• Served as an Army Advanced Individual Training (AIT) Petroleum Instructor.

• Trained more than 600 soldiers a year. Provided Instructor Led training to AIT soldiers on supervising and managing the reception, storage and shipping of bulk or packaged petroleum- based products. • Received Army Achievement Medal (AAM) for ensuring AIT soldiers score a passing rate of 100% on their end of cycle test.

•Responsible for fostering and maintaining new and existing unit/agency training relationships. • Interprets and advises the Division Chief on training policies, procedures, directives, regulations, field manuals, training circulars, Combined Army Training Strategies (CATS), Army Reserves Training Strategy (ARTS), Army Force Generation (ARFORGEN), Automated Systems Approach To Training (ASATS), AR 350- 50 (The Combat Training Program), TRADOC Regulation 350-70, Modular Combat Service Support (CSS) and Combat Service (CS) units Mission Essential Task List (METL) collective training.

Supervisor: Frank Plummer 804-***-****)

Okay to contact this Supervisor: Yes

Work Experience:

U.S. Army (Active Duty)

Bldg. 69012

Killeen, TX 76543 United States

03/1998 - 03/2016

Salary: 0.00 USD Bi-weekly

Hours per week: 40

Petroleum Supply Specialist

Duties, Accomplishments and Related Skills:

• Trained Non-Commissioned Officers in fuel distribution, HAZMAT and petroleum products. • Coordinated the utilization of designated commodities and non-Hazardous Surplus Materials. • Reviewed disposal requests for accuracy and chemical identification.

• Ensured hazardous and non-hazardous waste is properly identified and classified.

• Reviewed accountability data for Material Safety Data Sheets (MSDS), Hazard ID and Personal Protective Equipment (PPE) Risk assessment.

• Issued more than 600,000 gallons of Aviation grade fuel during numerous pre-deployment and deployment operations.

• Supervised the maintenance and accountability of two M978 fuel HEMTTs, an Advance Aviation Forward Area Refueling System, and a HEMTT Tanker Aviation Refuel System.

• Developed a new automated filing system for 300 soldiers which increased productivity by 50%. • Implemented a 24-hour Forward Arming Refuel Point (FARP) to enable a continuous flow of support without interruption with a minimal amount of personnel.

• Maintained 100% accountability and operational readiness of $1.5 million of FARP equipment. • Served as the Warehouse Logistics/Fleet Management Supervisor for the Vehicle Fleet Program. • Verified new vehicle requests received against contracts, purchase requests and shipping documents. Maintained an automated manual accounting records to provide property accountability. • Improved the quality and accuracy of performance, costs and parts data through maintenance management. • Worked as an Ammunition Handler. Inspected the workplace environments, equipment, and practices to ensure compliance with safety standard and government regulations.

• Review complex or unusual error actions related to inventory discrepancies when doing 100% • Inventory on sensitive items.

• 20 years of combined military service

• Interpreted Army Regulations, Directives and Polices as they related to Acquisition of Logistics Products for the various phases of the Program Life Cycle.

• Review and administer security procedures to include annual and mandatory training requirements and global awareness and terrorism.

• Applies analytical knowledge and skill to develop and implement procedures for establishing, operating, maintaining and assessing the effectiveness and impact of programs.

• Provide support to the DLA Energy, Business Process Support Directorate (BPSD), Order Fulfillment (OF), Planning (Demand & Supply), Sustainability, Auditability Process Areas, and supoorting the fueling mission for the United States army • Monitor and maintain SAP Enterprise Central Component (ECC), Enterprise Business System (EBS) while working in Korea in the SPO section form (2015-2016)

Education:

Columbia College Columbia, MO United States

Bachelor's Degree 12/2018

East Mississippi Community College Scooba, MS United States

Associate's Degree



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