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Customer Service Front Desk

Location:
Newark, DE
Posted:
January 17, 2024

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Resume:

Geonua Pipkin

** ******** **, ******, ********, *9713, US

302-***-****

ad2u1x@r.postjobfree.com

Dynamic Party Host with [2] years of experience working with children ranging in age from [1] to [16]. For the past 2-3 years I’ve worked in customer service and I do well with greeting and communicating with customers and also problem solving.

Proven ability to run a [Amusement Park] front desk, keep customers happy, and resolve conflicts.

[Type] party specialist

[Type] party specialist

Event clean-up

Group reservations management

Customer-oriented

Active listening skills

Team building

Team management

Communications

Automobile parking

Time management skills

Guest service

Lot monitoring

Safety-conscious

Vehicle parking and retrieval

Fast learner

High School - 2021

Newark High School - Newark, DE

I Graduated with a 3.8

I was in all Honors and AP courses

I was an Honor Roll student all throughout

I played Varsity Basketball, Ran Track and Played in the Marching Band, all while maintaining a good GPA and Grades all around.

Party Host - October, 2020 to August, 2022

Urban Air Trampoline and Adventure Park - Christiana, DE Contributed to $[Amount] in annual store sales per [Timeframe]. Credit cards, checks, gift cards, and coupons were all processed by me. Trained team members to work as cashiers in accordance with company policies and procedures. Formed strong bonds with my coworkers and managers. Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.

Gave customers tickets and collected payment and fees for the services they wanted. Answered [Number] calls per [Timeframe] to help customers with their questions and concerns. Locked the safety gate after guests entered and exited to prevent unauthorized access to the attraction area.

Used a point-of-sale system to sell tickets, passes, food, and merchandise. Performed troubleshooting and routine maintenance to keep equipment in top working order. Professional Summary

Skills

Education

Work History

Valet - August, 2022 to October, 2022

Martin Kia - Newark, DE

Transported [Product or Service] to [Timeframe] customer locations. Operated with caution and skill to avoid accidents and delays. Cleared customer areas of safety hazards, soiled items, and trash. Greeted guests as they arrived and explained how to get their cars. Parked and retrieved vehicles in accordance with customer requirements. Escorted drivers to their vehicles and assisted them in loading or carrying heavy items. Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal. Used cleaning, protective, and restorative agents to maintain and improve the appearance of vehicles. Increased customer satisfaction by resolving [Product or Service] issues.



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