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Customer Service Office Assistant

Location:
Garden Grove, CA
Posted:
January 17, 2024

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Resume:

Carmela A. Thil

714-***-****

***** *** ******,

Huntington Beach, CA 92646

ad2u1l@r.postjobfree.com

I am energetic, outgoing, detail-oriented with a focus of always helping others. I can handle multiple responsibilities, always preserving them. Furthermore, I am courteous with the attitude of a team player. The positions I've held were those including sales representative, receptionist, licensed insurance office assistant, and Business Office Assistant. EXPERIENCE

Huntington Valley Health Care Center - Huntington Beach, CA Nov 2021 - Present Business Office / Assistant (714) 842 - 5551

● Quickly built a connection with new and current patients, fostering loyalty

● Assisted with collecting payment through in personand online portal

● Maintained a relationship with CalOptima to submit for payments, while billing

● Guided residents or family members to apply for Medi-Cal as a secondary or primary insurance

● Collected invoices from vendors while inputting them into our online system for the month end process of billing

Allstate,Carl Johnson Agency - Cerritos, CA Sales Associate / Receptionist Jan 2021 - Aug 2021 Associate / Receptionis (626) 436 - 4319

● Reviewed documents for proof of age while reviewing driving records for auto quotes

● As a friendly reminder, called clients for policy payments in order to avoid gap in coverages’

● Delegated clients to the proper agents as requested

● Maintained knowledge on auto, homes, and earthquake policies while possessing a Property and Casualty Insurance license through the board of California H&M (Hennes and Mauritz) - Pacific City Mall, Huntington Beach, CA May 2018 - Jan 2018 Sales Associate / Cashier (714) 274 - 4185

● Learned how to place product to increase sales by grabbing the customer's attention

● Collected purchases including cash, credit or gift cards The Corner Bakery Café - Fountain Valley, CA Dec 2017 - Jul 2018 Sales Associate (714) 861 - 4092

● Worked as a team member, providing product assistance and maintaining cleanliness REFERENCES

Susan Johnson Allstate Boss / Mentor 562-***-****

Charity Almodovar Teacher Ocean View HS 714-***-**** Khrizt Lopez Business Office Manager 714-***-****



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