Practice Administrator, Business Development, Project Management

KARA LIPPMEIER

513-***-**** · **** Hutchinson Rd, Cincinnati, OH

*******@*****.*** ·www.linkedin.com/in/kara-lippmeier-7b4197b6

Experienced Practice Administrator successful at managing payroll administration, finance, budgets, project management and patient relations for 12+ providers in each of 3 separate practices. Promotes business development and community profile by quickly developing positive rapport with patients, providers, and team members, as well as complete needs timely and impactful marketing needs. Successful in forging partnerships with hospitals and specialty practices to extend patient care reach. Highly skilled and enthusiastic professional seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

EXPERIENCE

ASSOCIATE PRACTICE ADMINISTRATOR, Trihealth

OCTOBER 2004 – AUGUST 2023

Effectively communicates with doctors, nurses, patients, and other employees to identify and resolve healthcare needs.

Maintain up-to-date information in Epic electronic medical records software.

Develop and update department goals and achievements throughout fiscal year.

Represent office during board and community meetings, provide supporting information and announcing new facility programs and initiatives.

Concise recording of expenses and monitor budget while recommending opportunities for cost savings.

Monitor and notify senior management on expenditures and plans concerning budget and fiscal matters.

Respond to inquiries via email, phone, text, Voalte or staff message in Epic from internal and external doctors, nurses, as well as patients with accurate information.

Recruit, hire and train all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Direct day-to-day administrative and operational functions for 4 locations, providing guidance and leadership to over 30 employees across more than 3 departments.

Design and implement leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Recommend, develop, and successfully implement improvements for practices

CLINICAL LEAD, OHC

AUGUST 1999 – SEPTEMBER 2004

Precepted newly hired medical assistants to train each on office procedures and important tasks.

Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.

Consistently met operational targets by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.

Assisted physicians and nurses with clinical procedures such as biopsies, and other procedures

Advocated department policies and procedures to keep team operating effectively and delivering exceptional care to all patients.

Educated patients about medications, procedures, and care plan instructions.

EDUCATION

BACHELOR’S BUSINESS, ASSOCIATES ETHICS, ASSOCIATES PSYCHOLOGY

Mount Saint Joseph University, December 2015

GPA 4.0, Dean’s List every Semester, Graduated with Honors

ASSOCIATES VETERINARY SCIENCE

Lincoln Memorial University, May 1998

GPA 3.89, Dean’s List, graduate d with honors, captain soccer team

SKILLS

Decision Making

Critical Thinking

Financial Operations Oversight

Service Utilization Improvements

Employee Performance Evaluations/ Performance Monitoring

Interdepartmental Functions Coordination

Financial Reporting Coordination

Employee Recruitment, Hiring and Supervision

Time Management

Risk Management

Organizational Goal Development

Compliance Advisory

Emergency Readiness

Resource Allocation

Utilization Management

Extensive Knowledge of Billing

Provider Credentialing

Comprehensive knowledge of Epic

Budget Development and planning

Clinical Staff Practice Management

Process Implementation

Facility Oversight

Patient Advocacy

Problem Resolution

Workflow Planning

Policy and Procedure Development

Managing Practice Operations

Policy Implementation, Best Practices and Standards

Payroll Administration/ Kronos Timekeeping

Managing Medical Practices and Staff Meetings

Leadership Development

Coaching and Mentoring

Knowledge ICD 10 codes

HIPPA trained

Diversity trained

ACTIVITIES

Member of Ohio MGMA

Dean’s List

Epic Superuser training, extensive knowledge of workflows and applications

developed new filing and organizational practices

Organize events to raise money for charity

HIPPA training

Diversity training

Development of Team Building activities

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