TRACY BANERJEE

**** * ******** **** # **

Mesa, AZ 85204

928-***-****

ad2tzr@r.postjobfree.com

Skills Summary

Ambitious and focused on exceeding goals in my career and personal life. Embraces change and looks for solutions to improve efficiency in processes. Willing to travel when needed and strives to help grow business and customer support focused. EducationDegree / Date of Graduation

Billings West High school

High School Diploma

Billings, Montana

Graduated May 1992

Graphic Arts, Photography and member of Deca and track team Montana State University Billings

2 years general studies

Billings, Montana

Enrolled May 1994

Philosophy, Political science, Spanish language, English language studies Experience

Employment History

Cit Group Equipment Financing Inc

Subsidy Administration

Tempe, Arizona

January 2001 – May 2005

Responsible for billing, documentation and collection of subsidy proceeds from national manufacturer subsidy programs. Resource to sales, underwriting and funding groups regarding subsidy terms rates and structure.

Wells Fargo Equipment Finance FKA CIT Equipment Finance, Inc. Sales Administration

Chandler, Arizona

June 2005 – September 2017

Responsible for creating documentation to comply with state and government regulations and adhere to underwriting terms and condition of Commercial loan and leases. Worked with legal department when clients needed non standard documentation and lending terms. Helped clients with questions related to billing and facilitated payments and included applicable payoff terms when applicable for delivery and acceptance of healthcare, construction, printing and machine tool purchases and leases to Vendors. Extensive knowledge of UCC and flood plane searches and laws and real property filings and searches. Helped train newer and remote team members on systems and adhere to guidelines and grasp understanding on more difficult lending terms or disbursements. Wells Fargo Equipment Finance

Field examiner / Auditor

Chandler, Arizona

October 2017 – December 2018

Inspected equipment at dealerships to insure that bank was Perfected in its collateral and dealerships were producing rental income from inventory under there Revolving Line of credit, Reported and documented site visits for review and approval or further investigation. Also did site visits for remarketing department and collection accounts to help minimize losses. Was responsible for setting up appointments and coordination between multiple departs on audit results. Aerotek hiring company for Consumer Cellular

March 2019 to July 2019

Troubleshooting, Sales, Customer Service and Collection of payments on cellular customer accounts. Probing questions to help clients purchase products and services that fit their lifestyle and budget. Technical support on phone number porting between carriers Zwicker & Associates P.C

July 2019 to August 2019

Reporting results to upper management. Ran macros and Worked on completing templates. Reviewed documents for garnishments to insure accuracy Hp One

October 2019 to December 2019

Routed and qualified callers for Medicare and Medicaid open enrollment in order for Clients to get answers and sign up for benefits. Set home appointments for agents and also set out information kits as well as answered basic questions about Medicare and Medicaid programs.

Bank of America

January 2020 to March 2020

2

Collections agent responsible for collection of payments and setting up payment arrangements and multiple recurring payments. Explain credit worthiness and also formed partnerships with clients in order to plan financial success.. Explained Bank Policy and fees when necessary. Probed to find out underlying reasons for ongoing delinquencies. Helped mitigate losses.

Professional Skills

Microsoft Excel, Word, Outlook, PowerPoint, Calabrio and amortization schedules along with Concur to book and schedule travel plus create expense reports. 3

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