Laila Rice

Houston, TX *****

ad2tzf@r.postjobfree.com

+1-708-***-****

Work Experience

Server/Bayhost

Topgolf - Houston, TX

July 2023 to Present

Team Leader/Supervisor

Gordon Food Service - Houston, TX

January 2023 to Present

I am currently a team lead training new hires. Helping with inventory and delivery orders. Customer Service Representative/Call Center

Alorica - Remote

April 2022 to January 2023

I helped Customers open new accounts and manage their accounts. Answer questions when they needed help figuring out how to access different things in their accounts. Social Worker

Alief ISD - Houston, TX

November 2021 to May 2022

• Working with those problems in a child's living situation that affect the child’s adjustment in school.

(home, school, and community)

• Preparing a social or developmental history on a child with a disability.

• Counseling (group, individual and/or family)

• Mobilizing family, school, and community resources to enable the child to learn as effectively as possible in his or her educational program

• Assisting in developing positive behavioral intervention strategies. Warehouse Associate

Amazon Warehouse - Houston, TX

November 2020 to October 2021

Shipping and receiving. Packaged items and shipped them out. Sorted the packages on pallets. Order picker/sorter

Help Train the new hires

Cashier and Customer Service

Gordon Food Service - Lansing, IL

August 2018 to July 2020

Worked as a cashier,customer service desk, and food prep. I sliced fruit and prept food. While working the register I managed groceries and cash handling. I also set up customer accounts showing them how they can make bulk orders from the warehouse. Order picker Education

Bachelor's degree in Social Work

Texas Southern University - Houston, TX

January 2021 to Present

High school diploma

Homewood-Flossmoor High School - Homewood, IL

August 2017 to May 2020

Skills

• Customer service (1 year)

• Shipping & Receiving

• Warehouse Experience

• Order Picking

• Team Management

• Supervising Experience

• Pallet Jack

• Forklift

• Order fulfillment

• Assembly

• Heavy lifting

• Quality control

Certifications and Licenses

TABC Certified

Food Handler Certification

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