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Executive Assistant Customer Success

Location:
Denver, CO
Salary:
80
Posted:
January 16, 2024

Contact this candidate

Resume:

303-***-**** • ad2tyh@r.postjobfree.com

www.linkedin.com/in/kelly-foster-denver

Denver, CO

Executive Assistant

Conscientious administrative professional. Known for effective team collaboration, a positive, encouraging attitude, excellent organizational skills, proactively anticipating needs, and ability to work under pressure with agility. Passionate about individual growth and relieving executives of detail tasks so they can focus on generating revenue and improving the bottom line.

Skills

• Meeting and event planning • Office 365 • SharePoint

• Calendar management • Grammar and writing • Travel planning

• Budgeting • Discretion • Ariba, Concur, Workday

Experience

Optiv, Denver, CO

Executive Assistant, October 2022 – present

Support the Chief Services Officer, Chief Technical Officer, Head of Operations and Senior Vice President of Partners and Alliances

• EA responsibilities listed in previous positions

• Developing a partner manager meeting process

• Maintaining and improving an information file for the EA team

Convercent by OneTrust, Denver, CO

Executive Business Partner, July 2021-February 2022

Supported the Chief Revenue Officer, EVP of Customer Success, and their teams

• Developed processes for weekly Revenue All Hands and Customer Success Stand-ups

• Assisted in the planning and execution of Quarterly Business Reviews, Sales Kick-offs and All Company All Hands

• Planned and executed companywide parties and events including venue, catering, and talent sourcing

• Administrative tasks

• Calendaring

• Travel planning

• Expense reporting

• Maintaining org charts

•Assisted Chief of Staff with items for the CEO

Autodesk, Denver, CO

Administrative Assistant, July 2018-January 2021

Supported 5 Senior Inside Sales Managers, including 9 frontline managers and 100 individual contributors

• Planned and executed a wide range of meetings (weekly team meetings, forecast meetings, all hands, battlefield calls, planning meetings)

• Created Agendas

• Produced Zoom webinars and conferences

• Took notes, action-items and sent reminders of key deliverables

• Event planning

• Major event: Lead planner holiday party for 400+ guests at the Denver Museum of Nature and Science.

• Co-planner of the experience center for a large regional sales conference

• Lead planner for several smaller internal and external events

• Co-planner for several large internal and external events

• Lead planner of the HERO award program

• Worked with outside vendors for items ranging from awards to printing

• Outlook calendaring

• Checked regularly for conflicts and moved as necessary

• Managed and sent invites across multiple time zones

• Kept a calendar color-coding system up to date

• Coordinated conference rooms

• Travel planning using Egencia for Sr. Managers

• Reported expenses using Concur

• Kept budgets for Sr. Managers, Frontline Managers, and the Denver Hub

• Created excels with formulas to keep track of expenses

• Managed requests for funds

• Maintained org charts and territory maps for sales rep’s geographical territories

• Acted as lead site liaison for all employee resource groups and committees

• Designed several SharePoint pages for various teams

• Onboarded new hires (supplies and sales tool access)

• Ordered and set up food for manager lunches, team meetings, new hire breakfasts, end of quarter events and many other on-site and offsite events.

• Company culture champion

• Learned organizational information and became the go to person for company knowledge

• Used multiple different software programs and systems including, Word, Excel, PowerPoint, OneNote, Teams, SharePoint, Draftr, LUMA, Mural

Spring International Language Center, Denver, CO

Instructor, June 2006-July 2017

• Taught courses at all levels from beginner to advanced in a university level language program

• Wrote diagnostic tests for grammar and reading and writing

• Presented multiple times at the regional language teaching conference, COTESOL

• CEA Self Study Coordinator and Sub-committee Chair

• Led team of 7 people for the subcommittee

• Wrote the report for the subsection

Education

Northern Arizona University, Flagstaff, AZ

Master of Arts (MA) in Teaching English as a Second Language

Graduated with Distinction

Bachelor of Arts in Liberal Studies (BA), emphasis in Speech Communication

Graduated Magna Cum Laude

Kelly Foster



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