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Customer Service Store Manager

Location:
Summerville, SC
Salary:
19.00
Posted:
January 16, 2024

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Resume:

Vania Taria Mack

**** **** ****** **.

North Charleston, SC 29405

843-***-****

DOB 08/03/1970

ad2tx1@r.postjobfree.com

Objective

I am seeking a position where I can use my various skills that I acquired throughout the years to become a great asset to your company.

Professional Skills

Knowledge of safety practice. Knowledge of basic computer skills. Able to operate material handling equipment. Skill is lifting heavy packages and objects. Able to understand both written and verbal communication.

Experience

Randstad/ WabcoZF

North Charleston, SC

Assembler/ Operator

December 03, 2021-September 23,2023

Set-up, operate, and dismantle machinery, and perform other job- related tasks..Grasp, load and unload materials using machinery and hand tools…Checking that parts are fully assembled, ensuring that safety protocols are followed on the assembly line and troubleshooting any issues found during the product. Saint-Gobain/CertainTeed

Charleston, SC

Rewinder Operator

January 06, 2020 -August 16, 2021

Rewind material, looking for defects, sometimes using skitter blades to cut out defects, load and unload mandrel using forklift and crane, unload scrap material by using forklift...Use handheld tools for maintenance on machine and assist in core cutting by using tape measure Owens Corning Charleston, SC

Machine Operator November 2017 – August 2018

Cut out bad material before palletizing. Load and unload material unto mandrel with the forklift. Perform maintenace on the machine as needed. Print out labels and applied them to the correct pallet. Assist the packer with organizing the pallets, ensuring that they were in the correct order and format.

Labor Ready Charleston, SC

Team Member August 2016- present

Unload inbound shipments. Move products to storage locations Stack and store merchandise in appropriate places. Prepare and stage skids for outbound shipments. Assist with picking and packing. Assist with pallet building. Perform maintenance and preventive maintenance tasks on forklifts

Hitrak Staffing Charleston, SC

Labor Worker April 2015 to July 2016

Maintained safe and clean work environment by keeping shelves, pallet area, and workstations neat; sweep, dust and mop. Organized the warehouse and work area for orderliness at all times. Wear the proper safety equipment. Place and sort materials or items on racks, shelves or in bins. Family Dollar Summerville, SC

Customer Service Rep. Cashier January 2013 to June 2014 Checked out customer’s purchases speedily and correctly, applying accurate codes, and prices. Answer customer’s questions, and refer unresolved cases to customer service, supervisor, or the frontend manager. Take initiative during slow times to stock items, or perform other tasks assigned by the supervisor or frontend manager.

Citgo Express Columbia, SC

Manager in Training April 2010 to June 2012

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops store team members on Citgo operating practices and procedures. Assisted in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assisted the store manager in ordering merchandise and record keeping scheduling and cash register deposits and receipts. Supported store manager in loss prevention efforts. Assumed certain management responsibilities in absence of store manager. Follows all company policies and procedures. Johnny's Suzuki Summerville, SC

Customer Service January 2004 – December 2009

Managed incoming calls and customer service inquiries. Generated sales that lead to the development into new customers. Identifying and assessing customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

North Safety Charleston, SC

Material Handler January 2002- February 2003

Unload inbound shipments. Move products to storage locations. Stack and store merchandise in appropriate places. Prepare and stage skids for outbound shipments. Assist with picking and packing. Assist with pallet building. Perform maintenance and preventive maintenance tasks on forklifts.

Education

Junction City Senior High Junction City, KS

High School Diploma May 1988



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