Lakeyla Johnson

Atlanta, GA ***** 229-***-**** ad2tws@r.postjobfree.com

Professional Profile

Offering more than seventeen years in the medical health industry. Strong interpersonal skills and a knack for productive collaboration across varying departments. Successfully managed multiple accounts, delivering top revenues and significant client retention for future business. An energetic leader with excellent communication skills, a positive attitude, and a go-getter drive. Impeccable time management and multi-tasking skills. Productive and efficient work habits without supervision.

EXPERIENCE

The Department of Treasury

Customer Service Representative, Atlanta, GA January 2022- Present

Interacts with customers to answer questions and provide assistance in understanding adjustments to tax filings, accounts, or other financial transactions

Inputs and updates information from various state-automated customer relationships, legacy tax, and collections systems

Mission Rock Residential

Leasing Agent, Atlanta, GA 2021- January 2022

Provided potential tenants with brochures, information, and tours of facilities and available units

Consulted with prospective tenants to identify requirements and budgets based on needs

Tift Regional Medical Center

Office Specialist/Scheduler, Tifton, GA 2017-2021

Answered calls, as well as welcomed and assisted patients and visitors

Scheduled and confirmed appointments, tests, treatments, and other procedures

Obtained and updated patients' personal and health information

Behavioral Health Services

Pharmacy Technician/Office Specialist, Tifton, GA 2012-2017

Ensured compliance with regulatory requirements

Managed inventory and performed organization tasks

Provided support for enrolling patients into health coverage programs and managed sensitive patient information to ensure accuracy and confidentiality

Publix

Pharmacy Technician, Tifton, GA 2007- 2012

Worked directly with patients to obtain medication histories and reconciliation

Assisted in the management of investigational drug studies

Used technology to help maintain accurate patient records, medication inventory, and orders

Walgreens

Pharmacy Technician, Tifton, GA 2004- 2007

Accurately prepared and distributed patient medications

Performed accurate medication calculations

Processed third-party billing claims and assisted with prior authorization completion

EDUCATION

BAS, Education (anticipated date: May 2024)

Abraham Baldwin Agricultural College

High School Diploma, May 2000

Tifton County High School

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