N

Ridge

Nicolas

813-***-****

ad2tvn@r.postjobfree.com

Avondale Estates, GA

30016

SUMMARY

Offering excellent servant leadership, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands, while still incorporating the agile methodology. Makes sound decisions in high-pressure settings and utilizes analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.

SKILLS

● Scrum Framework

● Scope development

● Agile methodology

● Planning/ Facilitating

● Flexible schedule

● Presentation skills

● Software process management

● Backlog management

● Effective customer communication

● Budget administration

● Resource planning

EXPERIENCE

ScrumMaster

Port Saint Lucie, FL

Verano Holdings/ Dec 2020 to Current

● Defined workflows and processes in a fast-paced, Agile environment and distributedmodelsthroughwhiteboardingandmind-mapping.

● Delivered results using strong understanding of agile methodology and PMO standards.

● Facilitating daily Scrum ceremonies, tracking my deliveryprogress through Jira, and resolving impediments by creating open communication channels with the appropriate parties.

● Developed technical infrastructure planning, data migration and integration serviceswith third-party applications and platforms.

● Conducted application reviewmeetingswithend-users to document and gather business needs and translate into functional requirement documents.

● Trained andmentoredteammembersonbestandmosteffectivewaystouse Scrumprocessestoimproveefficiency.

Junior ScrumMaster

Port Saint Lucie, FL

AltMed/ Jun 2019 to Dec 2020

● Consistently worked to identifyproject risks, initiate risk mitigation and implement risk reduction action plans.

● Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

● Worked with product owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

● Trained andmentoredteammembersonbestandmosteffectivewaystouse Scrumprocessestoimproveefficiencyandreduceproductiontimes.

● Assessed teammetricsandworkedtodriveimprovementsandinnovatenew approaches.

Pharmacy Iteration Lead/Jr ScrumMaster

Tampa, FL

CVS Health Company/ Nov 2017 to Jun 2019

● Delegated daily tasks to teammemberstooptimizegroupproductivity.

● Monitored teamprogressandenforceddeadlines.

● Fostered positive employee relationships through communication, training and development coaching.

● Counted inventory, resolved discrepancies and completed paperwork to keep the system accurate and current.

● Gather business requirements fromuserstoconverttotechnicalrequirements.

● Organized and prioritized incoming work orders and optimized teamworkflows and resources to handle dynamic demands.

● Documented production levels andmaterialsusedtokeepmanagement informed.

EDUCATION AND TRAINING

High school diploma

Newton High School May 2013

US Army National Guard

MOS 94E: COMSEC Radio Repair

CERTIFICATIONS

● Certified ScrumMaster(CSM)

Technical Skills

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