Shanetra Sharpe

Statesville, NC *****

ad2tuf@r.postjobfree.com

+1-470-***-****

I pursue to be proficient, productive and successful in any aspect I’m enacting towards. No matter how complex, I will persist in a precise manner; maintaining consistent accuracy within all expeditions. Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Call Center

Hess Corporation-CRG - American Fork, UT

October 2023 to December 2023

I currently was an customer service representative with Hess Corporation and a recruiter with the second assignment of Solutran. Both assignments were from being hired in September; then beginning employment contracts on October2,2023. Placing inbound and outbound calls. Moving customers acct to the accurate account, updating and troubleshooting ensuring to provide the quality of services needed during the time of call.

Emergency Room Registrar

IREDELL MEMORIAL HOSPITAL - Statesville, NC, US

May 2022 to March 2023

I registered patients in the ER at the facility and operated the health system. Accurately entered patients demographics and insurance information, scanning documents, and accepting payments, showing compassion etc.

Deli Associate

Food Lion - Statesville, NC, US

September 2019 to August 2021

I'm a deli associate I maintain a clean and sanitary work environment. I prepare food for the wing bar and hot bar. Unload products off the truck, block the sales floor, stock, slice meat and cheese, and close the department etc.

Certified Nursing Assistant

Home Care Helpers - Statesville, NC, US

May 2017 to May 2019

As a cna I help with activities of daily living such as bathing, cooking, cleaning, ambulation, reminder of appointments and meds etc. In food service I know how to operate machines such as slicers and preparation with product. Cleaning and stocking etc. Education

Bachelor's degree in Healthcare Management

Southern New Hampshire University

May 2023 to Present

High school diploma

North Iredell High School

August 2006 to January 2010

Skills

• Customer support

• Microsoft Word

• Meal Preparation

• Food Prep

• Cooking

• Inventory Control

• Data entry

• Typing

• Materials Handling

• Warehouse experience

• Cashiering

• Heavy lifting

• Food Handling

• Dispatching

• Machining

• Microsoft Office (10+ years)

• Sanitation

• Time Management

• Shift Management

• Order picking

• Presentation skills

• Care plans

• Food service and health care (10+ years)

• Analytics

• Food handling (10+ years)

• Custodial experience

• POS

• Restaurant experience

• Documentation review

• Fast Food

• Busser

• Hotel experience

• Food Safety

• Order entry (8 years)

• Pallet jack

• Food Production

• Supervising experience

• Baking

• Kitchen Experience

• Commercial Cleaning

• Food Service

• Host

• Packaging

• Load & Unload

• Basic math

• Insurance verification (1 year)

• Food industry

• Cleaning Experience

• QuickBooks

• Microsoft Powerpoint

• Quality Assurance

• Windows

• Warehouse distribution

• Sales

• Serving Experience

• Cleaning

• Home Care

• Customer service

• Typing

• Customer service

• Order entry

• Live chat

• Medical records

• Windows

• Hospital experience

• Cash register

• Hotel experience

• Databases

• Documentation review

• Food handling

• Quality assurance

• Presentation skills

• Analytics

Certifications and Licenses

CNA

Food Handler Certification

State Tested Nursing Assistant

CPR Certification

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