Customer Service Representative
Resume:
B E T T Y S T A R G E L L
COMPTON, CA ******
PHONE: 310-***-**** EMAIL: ********@*********.***
OBJECTIVE
Obtain a job as a customer service representative where I can utilize my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company. WORK EXPERIENCE
Disneyland April 2022 to Present
Cashier Customer Service Associate / Retail
. Greeting customers helping them with questions they may have, assisting with general operations such as recovery, and inventory.
. Processing and receiving payments in retail-based establishments, cash handling.
. Stocking shelfs maintaining a clean environment.
. Upholding performance standards relative to shrink/safety and meeting performance standards.
Nelson & Associates/Ultimate Staffing July 2021 to Feb 2022 Receptionist/PBX Operator
• Maintained a professional attitude while greeting customers.
• Managed incoming telephone call on a multi PBX line unit.
• Assisted Chief Executive Officer to maintain sales reports.
• Logged and routed incoming/outgoing mail and conducted data entry,
• Performed clerical work, i.e. sorting mail, restocking supplies, typing documents. Children’s Collective May 2015 to July 2021
Teacher’s Assistant
• Prepared lesson materials and visual aids to reinforce lesson concepts.
• Supervised students and maintained security throughout school and on field trips.
• Promoted student learning by providing individualized/small group support to reinforce classroom topics.
• Cleaned and organized classroom and maintained materials/supplies to support maximum efficiency.
• Conducted special assessments/tutoring sessions to support individual student’s needs. Abel B. Sykes, Jr. Child Development September 2014 to May 2015 Teacher’s Assistant/Student Worker
• Supported teacher in managing class behaviors.
• Tutored individual students and small groups.
• Created lesson plans.
• Prepared breakfast, lunch, and snacks cleaning kitchen as needed.
• Developed daily social activities, ie circle time including reading, music, math, science, and arts/crafts.
Childcare Careers January 2012 to January 2014
Teacher’s Assistant
• Assisted in daily supervision.
• Tutored individual students and small groups.
• Prepared breakfast, lunch, and snacks cleaning kitchen as needed.
• Upheld all CPR and California State regulated certifications.
• Developed daily social activities, ie circle time including reading, music, math, science, and arts/crafts.
Ajilon Professional Staffing, Torrance, CA March 2005 to March 2011 Receptionist/Switchboard Operator
• Directed incoming calls to internal personnel and appropriate departments.
• Attended safety training/meetings to learn policy procedures to handle crisis calls.
• Responded to customer inquiries patiently to establish first impression.
• Supported the company by managing 50 call PBX switchboard unit.
• Logged and routed incoming mail, conducted data entry, and prepared outgoing mail. SKILLS
Excellent Customer Service Skills Clerical Skills
Microsoft Communication/Interpersonal Skills
Leadership Skills Organization and Time Management Skills Problem-solving Skills Front Desk Operations
Sales/Cash Handling Skills CPR/First Aid, expires 2/2022 References
Renee Wyatt
Social Worker
A New Way of Life
9512 South Central Avenue
Los Angeles, CA 90002
Ineke Fike
Lead Academic Advisor
California State University Dominguez Hills
1000 East Victoria Street
Carson, CA 90747
Kendall Stanley
Business Owner
1350 West Compton Blvd.
Compton, CA 90220
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