Customer Service Delivery Driver
Resume:
Rylee Allbaugh
Poway, CA *****
******.********@*****.***
Authorized to work in the US for any employer
Work Experience
Enrichment Teacher
Primetime After School Program - Mira Mesa, CA
August 2023 to Present
• Sign in and sign outs with official documents
• Communicating with parents about status of students
• Assist with homework and academic progress of students
• Communicate clearly with staff and superior about needs/behavior of students
• Plan weekly culture lessons including activities to keep children engaged
• Engage with children who’s age range from 4-11 and grades prekindergarten - fifth
• Maintain cleanliness of work environment
• Daily food preparation for children
• Nightly food Inventory
• Organization of supplies
• Maintaining student’s physical activity and engagement in projects, clubs, and outdoor physical activities
• Preparation for special family nights and festivals Starbucks Shift Supervisor/Certified Barista Trainer Starbucks - Rancho Bernardo, CA
December 2021 to August 2023
• Communicate with fellow baristas and shift supervisors about the needs of customers and status of drinks and food items
• Stock and kitchen prep work
• Hand craft drinks and warm food items for customers
• Deep cleaning and closing of store every night
• Connect and interact with customers for a joyful experience
• Package to go orders
• Train new hires and report to manager about progress
• Conflict management between customers and fellow employees, or between employees themselves
• Clerical work regarding status of shift, employee behavior, and financial
• Preparation of nightly deposits and change orders, as well as general money management
• Weekly inventory and forecasting of company supplies and product
• Daily scheduling and maintaining quota of store hours Delivery Driver/Customer Service
Poway Welding and Tool - Poway, CA
November 2018 to November 2021
• Delivering parts to customers
• sanitizing and ensuring product quality
• communicating with management
• working with accounting department on shipping receipts
• filing paperwork/office clerical work
• customer service/satisfaction
Busser
Chin's Szechwan Cuisine - Rancho Bernardo - Poway, CA February 2019 to July 2021
• Communicate with servers about the needs of customers
• Stock and kitchen prep work
• Connect and interact with customers for a joyful experience
• Package to go orders
• Train new hires and report to manager about progress AVID Class President of Culture and Arts
Poway Unified School District - Poway, CA
August 2019 to June 2020
• provided different expressions of different cultures
• educated and provided speakers to explain cultural differences Babysitter
For a Family - Poway, CA
2014 to 2016
I watched their 2 year old and their 3 year old until they were 4 and 5 at old Poway Park while their mom did an acting class. I've learned patience with children and have learned how to calm them down/ interact with them.
Education
Working towards Bachelor's degree Dance in Dance
Palomar College - San Marcos, CA
August 2021 to Present
High school diploma in Various Subjects
Poway High School - Poway, CA
August 2016 to June 2020
Skills
• Babysitting
• communicating effectively and working well with others
• Childcare
• Pet Sitting
• Nannying
• singing (10+ years)
• Mircosoft Office (5 years)
• Conflict Management (4 years)
• Customer Service (3 years)
• Public Speaking (7 years)
• Cleaning Experience
• Restaurant Experience
• Kitchen Experience
• Busser
• Food Service
• Communication Skills
• Barista Experience
• Cash Handling
• Serving Experience
• Caregiving
• Coffee Experience
• Cashiering
• Shift Management
• Food Preparation
• Teaching
• Clerical Experience
• Sales
• Delivery Driver Experience
• Host/Hostess
• Retail Sales
Languages
• American Sign Language - Intermediate
• French - Beginner
Awards
Bronze Award Girl Scouts
June 2013
Avid Essay Winner
2016
Avid Sophomore of the Year
2017
Certifications and Licenses
Certified babysitter
2013 to Present
I've had experience with babysitting and I'm also certified in child care from both an online course and a course at Palomar hospital.
Certificate of Completion - John Casablanca's Talent Agency 2014 to Present
Assessments
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I absolutely love kids of all ages! Joking around and nurturing are some of my best attributes and I intend to put those skills to work. I have a drivers license and my own car, which means I have reliable transportation. I'm totally a people person and love working with others as well as working independently.
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