Sap Basis Senior Consultant
Resume:
Venkata Srinivasa Reddy Munagala (S/* HANA, OS/DB and SAP BASIS Certified)
SAP Basis Technical Lead
Venkata Munagala
ad2tpk@r.postjobfree.com
New Jersey
PROFILE
17+ years of experience in SAP BASIS
5+ years of experience in AWS and Azure Cloud Engineering/Support
~2 Years of experience in SAP RISE Implementations
Professional Experience
Dates
Organization
Designation
July 2019 to Present
Wipro Technologies
Principal Consultant
Oct 2018 to July 2019
Euclid Innovations
Architect
April 2018 to Aug 2018
Infosys Limited
Senior Consultant
Aug-2013 – April 2018
Tech Mahindra Limited
Technical Team Lead
Feb-2011 - July 2013
Cap Gemini India Ltd
Senior Consultant
Oct 2009 - Feb 2011
Infosys technologies
Technology Analyst
Nov 2008 – Oct 2009
Dr Reddy’s Laboratories
Assistant Manager
Aug 2005 – Oct 2008
GlobalERP Solutions
Associate Consultant
Certifications:
SAP BTP Administrator certified
SAP Certified Technology Associate – OS-DB Migration for SAP NetWeaver 7.52
SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade 2019
Microsoft Azure Fundamentals (AZ900) certified.
AWS Academy Cloud Architecting [294] by Wipro
ITIL V3 foundation Certified
Building Tomorrow’s ERP with SAP S/4 HANA by OpenSAP
SAP S4 Hana integration with ERP by OpenSAP
SAP Leonardo Design-Led Engagements Demystified by OpenSAP
Trainings:
AWS Cloud Endure Migration training by AWS
Azure cloud Fundamentals by Microsoft
AWS Academy Cloud Architecting [294] by Wipro
Educational Qualifications:
-Completed B.E in Electrical & Electronics Engineering from ANNA University, Chennai, 2005
TECHNICAL SKILLS:
SAP Technical: SAP ECC6.0 EHP +, SAP BW 7.x, and SCM 7.0 EHPx, CRM 7.0,7.x, Solution Manager 7.0/7.1/7.2, 7.1 SR1, SAP BO 4.1 SP5, BODS 4.1,4,2 SAP PI 7.x and SAP EP 7.x .
Operating System: AIX6.1, LINUX 4.1 and SUSE Linux, OEL and Widows Server 2003/2008/2008/12/16
Databases: SAP HANA 1.0 Rev 82/92/102,Hana 2.0, Oracle 9i /10g/11g/12c/19c, MS SQL Server 2005/2008/2008/2012/2016 R2
Environment: AWS EC2, Azure VMWare, Windows 2008, JBOSS, Tomcat Apache, Oracle, CLOUD WATCH, CLOUDFORMATION, Data Centre Migration AWS.
Networking: Routing & switching
Key Skills
BASIS Administration
OS / DB Migrations and S/4 Hana Conversions
EHP Upgrades and DB upgrades
Oracle, HANA DB and MS-SQL Servers
AIX, SUSE and various other UNIX variants, Windows 2003, 2008, 2012, 2016
Implementation, Go Live (including Ramp Up) and support (including upgrades) of:
SAP NetWeaver 7 and 7.X/ ECC6 systems with EHP’s
BW/BI 7.x,
BPC 10.X,
CRM 7.x,
XI/PI 7.x,
EP 7.x
SRM 7.x
APO 7.x
E-Recruitment,
Web Dispatchers
SAP Security
GRC
Database Administration skills across
Oracle (from version 8.x to 19) for SAP systems
SQL Server for SAP systems
HANA DB for SAP systems
SAP-Technical skill
17+ Years of Experience in SAP Basis & NetWeaver Technology
Experienced in SAP Migrations, HANA Database upgrades, installations and implementations.
Experienced in On-Premise to AZURE and AWS cloud migrations in both ABAP and JAVA Systems.
Experienced in HA and DR setup both in On-premise and Cloud platforms.
Experience in Solution Manager 7.1 to 7.2 migration with CHARM configuration
Experience in 2 Combine upgrade & Unicode conversion projects (i.e.) CU&UC from R/3 4.6C & R/3 4.7 to ECC 6.0 with EhP4 in Linux/oracle and Sun Solaris / Oracle Platforms
DR Set up or Replication using HANA Cockpit and Studio
Experience with Installation, administration, configuration, troubleshooting in ABAP/JAVA engine, R/3 4.6c, R/3 4.7, ECC 5.0, ECC 6.0, EP 6.0, EP 7.0, BW 3.5, BW 7.0,GRC 5.3,GRC 10,BPC 10.1, XI 3.0,
Implemented Enhancement packages for ERP, NW and Solution manager components, self-services 1.0 & 1.2 for ESS and MSS
Experienced and expertise with tools like migration monitor, R3SETUP, SAPINST, R3SZCHK, R3LOAD, Package Splitter for table splitting, parallel export/import during system copy to reduce the downtime for large database.
Experienced in installing SAP Components in high availability and distributed environment and system copy using SAPinst and database specific methods for ABAP and JAVA Components
Worked with Operating systems like SUN Solaris, IBM AIX 5.3 / 6.1, RH Linux 5 and Windows server.
Experienced in administration, backup/restore, upgrade, applying SBP, service packs, performance tuning of database’s Oracle 9i/10g/11, MSSQL 2005, 2008,2012 and 2016.
Experienced in Administration, configuration & troubleshooting SSO, ADS, JCO, RFC,CUA, CTS+, BRTOOLS, ICM/ITS, LDAP, UME, SAP License administration, CMS, CBS, DTR and SLD
Monitoring, Performance tuning, Analysing log files & troubleshooting issues on NW AS Java, Administration with Visual Admin, Config tool, NWA
Deployed Software components with SDM and used JSPM for applying support packages, business packages for ESS/MSS and installing addition usage type
Have worked with User administration, Roles, Portal content like iviews, roles, pages, system administration, connection with backend systems, JCO Administration, Uploading / transporting portal content
Experience in configuring and troubleshooting BW activities like Source System connection with RSA1, BI Content installation & activation, Flat file creation, External DB Configuration
Thorough experience in installation, configuration of SLD and configuring SLD with ABAP and JAVA AS, importing CIM objects, Configuring Data supplier bridge
Configured basic settings in Solman like System connection, EWA, Mopz & System monitoring, Service desk, ChaRM in Solman 7.0,7.1 and 7.2
Thorough experience with Client administration, Configuring TMS, applying Support packages, Installing Add-on’s, applying notes with SNOTES, Kernel upgrade, Profile maintenance, user administration, authorizations, background job administration, SAP Connect administration for emails, Spool administration, Importing new languages
Analysing ABAP Dumps, SAP system messages, configuring CCMS alerts and triggering mail for alerts and Performance tuning / monitoring for AS ABAP
Projects Details:
The details of the various assignments that I have handled are listed below in chronological order-
Project
SAP S/4 HANA Implementation on RISE
Customer
Embecta Inc.USA
Period
June 2022 to Present
Description
Green Field Implementation
Role
Technical Lead
Solution Environment
SAP S/4 HANA 2021,GTS,SOLMAN, BTP,CC,GRC
Key Responsibilities
Managed large-scale SAP Implementation projects to the cloud using SAP RISE.
Led a team of 20+ Engineers to successfully implemented a large-scale SAP system to SAP RISE within a tight timelines.
Implemented SAP various public cloud applications within the projects.
Worked on design documents, Validation documents and project documentation to meet implement qualifiations
Worked on SOLDOC and ChARM Set up
Facilitated communication upward and across teams and served as a point of contact for other departments on project status and other project information.
I have a profound knowledge of End-to-End business and support functions. Highly capable of delivering accurate results on SAP
Implemented and maintained the multiple SAP instances that comprise the SAP environment (development, test, training, and production).
Designed and implemented an optimal SAP configuration to maximize system performance and availability.
Performed many technical changes into the environment using a structured approach that minimizes risk and achieved high reliability, availability, and performance of each SAP instances.
Participated in the planning and implementation of SAP system upgrades with the stakeholders and Sales team.
Project
SAP S/4 HANA Implementation on RISE
Customer
Hanes inc, USA
Period
April 2022 to June 2022
Description
Implementation
Role
Technical Lead
Solution Environment
SAP Netweaver 7.5, ECC EHP2,SAP Netweaver 7.2
Key Responsibilities
Designing the build document as per the business requirement
Verify and validate the New VM’s for cloud and on premise migrations.
Installation of Oracle 19c with bundle patches
Configuring the backups for commvault
Export and import of various SAP systems for migration activities
Pre and Post migration activities and support
Working on SPS Upgrades for different Landscapes on quarterly.
Preparing and maintaining the various documentations for Migrations, upgrades and new installations.
Project
Support and AMS Project
Customer
Nike inc, USA
Period
Dec 2020 to March 2022
Description
Upgrade and migration of SAP systems
Role
Principal Consultant
Solution Environment
SAP Netweaver 7.5, ECC EHP2,SAP Netweaver 7.2
Key Responsibilities
Designing the build document as per the business requirement
Verify and validate the New VM’s for cloud and on premise migrations.
Installation of Oracle 19c with bundle patches
Configuring the backups for commvault
Export and import of various SAP systems for migration activities
Pre and Post migration activities and support
Working on SPS Upgrades for different Landscapes on quarterly.
Preparing and maintaining the various documentations for Migrations, upgrades and new installations.
Working on Different Teams to understand and configure the interfaces for PO,E-nota and ECC systems.
Working on SAP WEBAPPS license maintenances and SSO certificate configurations
Project
Customer
T-Mobiles, Netherlands
Period
July 2020 to Dec 2020
Description
AWS Migration
Role
Lead Consultant
Solution Environment
ECC,CRM,SOLMAN,BI,BO,PI and Sap router
Key Responsibilities
Designing and implementation of SAP Landscape’s on AWS Cloud.
Migrating SAP Applications from On-Premise Infrastructure to AWS Cloud.
Focusing on high-availability, fault tolerance, and auto scaling using AWS Cloud Formation and FSx file sharing for windows environment
Configured and managed various AWS Services including EC2, RDS, VPC, S3, Glacier, Cloud Watch, Cloud Front, and Route 53 etc.
Configured various performance metrics using AWS Cloud watch & Cloud Trial
Worked on configuring Cross-Account deployments using AWS Code Pipeline, Code Build and Code Deploy by creating Cross-Account Policies & Roles on IAM.
Written various Lambda services for automating the functionality on the Cloud.
Used AWS Route 53 for configuring the High-Availability and Disaster recovery to make the environment up and running in case of any unexpected disaster.
Maintained the user accounts (IAM), RDS, Route 53, VPC, RDB, Dynamo DB, SES, SQS and SNS services in AWS cloud.
Project
Customer
Kellogg’s
Period
Jun 2020 – July 2020
Description
SAP MII Installation
Role
Lead Consultant
Solution Environment
ECC, MII
Key Responsibilities
Installation of SAP MII for kutno
Installation of SAP Netweaver 7.5
Installation of SAP Netweaver ABAP
Post installation activities for SAP MII
SSL configuration for SAP MII
Project
Customer
Pitney Bowes, USA
Period
Jan 2020 to May 2020
Description
Upgrade and AMS
Role
Lead Consultant
Solution Environment
ECC,SRM,SOLMAN,BI,NWBI,PI,SLT,BODS,HANA and HEC
Key Responsibilities
Designed Data migration from SAP ECC to HANA using SAP SLT and Data Services
Lead and Architected the SAP HANA 2.0 Implementation and Integration road map with BO and Reporting using BI.
Designed and configured SLT Replication (Real time and Batch) from SAP ECC sources using HANA Data provisioning
Managed and defined Application environment migration activities and deliverables, defining Hyper-care phase and Steady state. Migration activities included Server Validations with all dependencies, network changes, database setup, establishing links to other servers, co-ordinate with business teams for application validation pre and post migration, Integration testing and finally conducting UAT.
Manage technical resources in shared services delivery model and was responsible for all development and integration tasks
Lead Service Transition, designed support, communication/Escalation and monitoring plans.
Lead knowledge transfer sessions between onsite and offshore application maintenance teams.
Responsible for all technical documentation related to the Project adhering to the SDLC and conducting successful knowledge transfer sessions.
Collaborated with Functional SME’s to generate requirements and data ETL procedures
Played a technical liaison role with functional and business users to generate data mapping and data Validation technical documents.
Leading the effort of optimizing the loading process of large financials (SAP AR, AP, GL and Recurring) data sets including both transparent and clustered tables from legacy ECC to S/4 HANA.
Designed and implemented Customer Master Data mapping and reference data implementations in SLT using ABAP include programs.
Designed and configured SLT Replication (Real time and Batch) from SAP ECC sources using HANA Data provisioning and BODS.
Expertise in CMC configuration and administration of SAP Data services repositories.
Project
Customer
50Hertz
Period
July 2019 to Dec 2019
Description
Solution Manager 7.1 to 7.2 upgrade with CHARM and TECHNICAL MONITORING
Role
Lead Consultant
Solution Environment
Solution Manager 7.1, 7.2, Ms-Sql, Windows
Key Responsibilities
Charm Migration from 7.1 to solman 7.2
Upgrade from 7.1 to solman 7.2
Technical monitoring from 7.1 to solman 7.2
Project
Customer
Wellsfargo India pvt limited
Period
Oct 2018 – July 2019
Description
Tech Refresh and SPS Upgrade
Role
Architect
Solution Environment
ECC,BI,SRM,PPM,PORTAL,SOLUTION MANAGER AND THIRD PARTY TOOLS
Key Responsibilities
Preparation and build of new systems
Validation of servers based on the requirement
Tech Refresh of all the landscapes
Support and maintenance of SSO
Managing and configuring portal systems with Another middleware systems
Project 6
Customer
AC Nielsen _USA
Period
April 2018 – August 2018
Description
Migrations, Upgrade with HANA on Azure cloud
Role
Senior Consultant
Solution Environment
ECC, S4HANA, HANA,BI and SOLUTION MANAGER 7.2
Key Responsibilities
SAP HANA/BASIS Support, management, troubleshooting, configuration, and migrations for Accenture NA customers.
Built SAP, HANA, ORACLE and other SYSTEMs in Azure cloud
Supported the overall Azure Infrastructure.
Worked in Windows and Linux server environments.
Worked as a Team Lead to provide the optimal solution for both business needs and project standards.
Estimating effort and resources required for projects and working with project managers to structure projects.
Provided excellent customer service to clients
Built strong formal and informal relationships.
Worked in ambiguous situations/environments
Demonstrated the ability to break down problems into constituent parts
Developed and drove plans for resolution.
Set up HCI-DS Agent on premise.
Success Factors Adapter configuration in SAP HANA Cloud Integration HCI
Documentation of developing detailed how to guides.
Mentored junior staff members.
Monitored all systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space)
Installed / Configured SLT server and initiated data load from ECC to HANA.
Performed SAP client administration, including creating clients, copying clients, deleting clients, and exporting and importing clients
Project
Customer
Cambridge University Press (CUP) - UK
Period
April 2017 – April 2018
Description
AWS Migration and Installations
Role
Technical Lead
Solution Environment
ECC 6.0 with EHP6,EHP7,CRM,BW,BPC,BOBJ,BODS,PI,PO on Hana/Oracle on AWS
Key Responsibilities
Involved in designing and deploying a multitude applications utilizing almost all of the AWS stack (Including EC2, Route53, S3, RDS, Dynamo DB, SNS, SQS, IAM) focusing on high-availability, fault tolerance, and auto-scaling.
Migrating the current Linux environment to AWS/RHEL Linux environment and used auto scaling feature.
Install and configure chef server / workstation and nodes via CLI tools to AWS nodes.
Increasing EBS backed volume storage capacity when the root volume is full using AWS EBS Volume feature.
Managing day to day SAP Basis issues for AWS hosted customers
I ntegrating on premise SAP systems with HANA Cloud Portal.
Hana Cloud Portal integration with ECC (Configuring Cloud connector and Gateway).
High availability and DR integration.
Created S3 backups using versioning enable and moved objects to Amazon Glacier for archiving purpose.
Project
Customer
Liberty Life Insurance – Johannesburg, South Africa
Period
March 2016 – April 2017
Description
Implementation and Support
Role
Technical Lead
Solution Environment
BPC 10.1 with HANA and ORACLE databases on NW 7.4,GRC 10.1,ECC,BW
Key Responsibilities
Installation of SAP BW 7.4 Servers
Installation of SAP BPC 10.1 Servers
Post installation
Managing SAP HANA License, Managing SAP HANA users and monitoring system.
Installing Server Prerequisites
Installing the EPM Add in for Microsoft office
Installing the Software patches for BW and BPC servers
Administration of SAP Systems HANA, ECC, SOLMAN, BW, on Sun solaris and Oracle 11g
Experienced in administration and troubleshooting of SAP HANA database using SAP HANA studio and DBA Cockpit, Starting / Stopping of SAP HANA, Backup & Recovery
Troubleshooting in SAP HANA including SAP HANA tracing.
Security Model design of BPC 10.1
Configure SM19, SM20 Security Audits and handle Audit reports
CUA Configuration for Non-Production Systems
Handling Offshore Security Practice, CAB Approvals and Time sheet approvals
Handling OSS User ID’s and maintain OSS ID’s for connection openings
HANA stack upgrade and administration
Backup/Recovery and security of HANA
Installation of HANA client and HANA studio and performing post installation steps
Monitoring SAP HANA system landscape
Worked closely with lead SAP team Members to sets strategy on infrastructure products and new technology for all levels of management and technical staff to assure architecture is integrated with the application road maps and strategies.
Managed project planning and execution for major activities such as software upgrades, software configuration changes and hardware upgrade or replacement.
Performed SAP software installation, upgrades, applying support packages, system copies/refreshes and installation add-on software components.
Responding to and resolving infrastructure related incidents & problems
Worked with OS & DB Administrators for optimal SAP Performance
Provided Support and Guidance to the other Project and Development teams during the build, test and productive operation of project implementation.
Provided oversight & support for Disaster Recovery test as required.
Provided all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements.
Performed Early Watch analysis and apply recommendations.
Participated in multi-landscape design solutions, architecture recommendations, and strategies for continuous improvement.
Maintained multi-landscape environments through remote copies, system refreshes, and transport management monitoring.
Project
Customer
SPX INDUSTRIES
Period
March 2014 – March 2016
Description
Support and maintenance
Role
Technical Lead
Solution Environment
Different SAP products / versions (4.6c to ECC6 EHP4, EHP5, and EHP6), N/W 7.0 to 7.3 systems, HANA administration, NWDI systems, Portal systems, Data Archiving, VERTEX & Live cache and Solution manger systems..
Key Responsibilities
Managed Basis administrators on the performance, reliability and availability of the SAP systems in alignment with industry standards.
Lead a team of Basis administrators on daily administration, monitoring, troubleshooting, and tuning of all SAP ECC 6.0, NW 7.0 to 7.3 with EHP’s, and Solution Manager environments
Administration of SAP Systems HANA, ECC, CRM, PI, SOLMAN, BW, EP, BOBJ on HP-UX 11.x, SUSE Linux and Oracle 11g
HANA stack upgrade and administration
Backup/Recovery and security of HANA
Installation of HANA client and HANA studio and performing post installation steps
Monitoring SAP HANA system landscape
Starting and stopping of SAP HANA systems
Experience and expertise in planning, development, configuration and implementation of data management and archiving strategies in the Finance, Cost Control, Sales and Distribution, Material Management, Quality Management, Project Management and Human Resource business processes involving by DART
Provided resource management, performing feedback on performance evaluations, and support Basis team members in their growth & training.
Performed monthly & annual resource estimates for approved book of work to manage headcount
Worked closely with lead SAP team Members to sets strategy on infrastructure products and new technology for all levels of management and technical staff to assure architecture is integrated with the application road maps and strategies.
Managed project planning and execution for major activities such as software upgrades, software configuration changes and hardware upgrade or replacement.
Performed SAP software installation, upgrades, applying support packages, system copies/refreshes and installation add-on software components.
Responding to and resolving infrastructure related incidents & problems
Worked with OS & DB Administrators for optimal SAP Performance
Provided Support and Guidance to the other Project and Development teams during the build, test and productive operation of project implementation.
Provided oversight & support for Disaster Recovery test as required.
Provided all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements.
Project
Customer
Nation Media Group, NAIROBI, KENYA
Period
October 2013 – January 2014
Description
Implementation project
Role
Technical Lead
Solution Environment
ECC 6.0 and Solution manager on windows and Oracle platform
Key Responsibilities
Successfully delivering a global SAP implementation project ahead of schedule, a ramp-up project with a software version new to the customer
Managing the design, build, enhancement and support of SAP systems for the Finance and HR functions
Manage complete Implementation Project SAP ECC 6.0 with Oracle.
Installed and Configured Solution Manager 7.0
Define and implement the technical and infrastructure part of the project which included the design, build, test and deployment of a new SAP environment. Also organized and conducted a project to optimize planned downtimes by performing landscape evolutions with little maintenances as possible. Highly visible project with ever-changing deadlines. Provided support and expertise on best practices and problem-solving solutions to the customer.
Setting up TMS, Including systems to domains, importing transports from development to production, Quality, DEV and to some other systems as per requirement of user.
Involved in install GRC-10 Access Controls (Proof of Concepts)
Configure CUA for Non-Production Systems with SCUA and maintain User Distribution (SCUM)
Configure and maintain Audits with SM19, SM20 for Production Systems
Handle Role build for Master \ Derived roles as per the client norms in PRD
Build derived roles as per the client specific role naming conventions with PFCG
Handle derived roles at the Authorization Object and Organization levels
Handling OSS User ID’s, Developer and Object keys through SAP Service Market Place
Troubleshoot authorization errors encountered during the resolve the issues with SU24
Set up User Groups to differentiate super, application management and end user’s
Responsible for working with SAP Functional Team/Key Business Users in designing Authorization Matrix and Validate role’s status and regenerate
Worked extensively on Kernel Upgrade, installing Add-ons, update Support Packs and Patches, importing plug-ins (SPAM/SAINT) Performance Analysis and Memory Management
Project
Worked in shared services model, where our team supported multiple customers
Customers
Performance Fibers
ACS industries
Synthetic Industries
Transunion
Basic energy systems
Houghton Mifflin Harcourt
Altra
Evergreen
Nordson
ECS
Philynews
Dairy Farmers of America
Bowebellhowell
Period
Feb 2011 – July 2013
Description
Our team gave support to 21 customers having different SAP products / versions (4.6c to ECC6 EHP4, EHP5, and EHP6), N/W 7.0 to 7.3 systems, SAP BPC 10.0, DI systems, Portal systems, VERTEX & Live cache and Solution manger systems.
Role
Senior Consultant
Solution Environment
NW2004s, Solution manager, ECC6 with EHP4 & EHP5, Portals on windows, Linux, AIX and MS-SQL and Oracle platform
Key Responsibilities
Managed Basis administrators on the performance, reliability and availability of the SAP systems in alignment with industry standards.
Lead a team of Basis administrators on daily administration, monitoring, troubleshooting, and tuning of all SAP ECC 6.0, NW 7.0 to 7.3 with EHP’s, Installation of BPC and Solution Manager environments
Provided resource management, performing feedback on performance evaluations, and support Basis team members in their growth & training.
Performed monthly & annual resource estimates for approved book of work to manage headcount
Worked closely with lead SAP team Members to sets strategy on infrastructure products and new technology for all levels of management and technical staff to assure architecture is integrated with the application road maps and strategies.
Managed project planning and execution for major activities such as software upgrades, software configuration changes and hardware upgrade or replacement.
Performed SAP software installation, upgrades, applying support packages, system copies/refreshes and installation add-on software components.
Responding to and resolving infrastructure related incidents & problems
Worked with OS & DB Administrators for optimal SAP Performance
Provided Support and Guidance to the other Project and Development teams during the build, test and productive operation of project implementation.
Provided oversight & support for Disaster Recovery test as required.
Provided all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements.
Performed Early Watch analysis and apply recommendations.
Participated in multi-landscape design solutions, architecture recommendations, and strategies for continuous improvement.
Maintained multi-landscape environments through remote copies, system refreshes, and transport management monitoring.
Provided daily support SAP ECC and NW End-Users with system and reporting problems.
Provided oversight & perform Setup and Configuration of Solution Manager CCMS in order to monitor & administer the SAP systems.
Provided Production Support on a periodic 24x7 support with on-call responsibilities
Worked with SAP via OSS & Solution Manager to technical resolve problems
Project
Customer
Proximus Telecommunications
Period
Feb 2010- Jan 2011
Description
SAP R/3 Support, Dollar Universe Maintenance project.
Role
Team Lead
Solution Environment
NW2004s, ECC6.0, XI/PI, Solution manager, GRC and Portals on Sun Solaris and Oracle platform.
Key Responsibilities
Administer SAP systems as part of a five-person team, and upgraded all Oracle databases from v10 to v11
Responsible for designing, developing, implementing, supporting, and maintaining SAP Environments.
Experienced in end to end installations, configuring backup solutions, system refreshes, applying enhancement packages, Authorization Design and implementations
SAP R/3 ECC 6.0 with database size up to 3.5Tb,SRM 7.0,BI 7.0 Systems on Sun Solaris & Oracle database
Perform standard administration and monitoring tasks with 24/7 support.
Worked off-hours on a regular basis (night shifts, week-end maintenances).
Provide on-call support during outages and crisis, with focus on immediate resolution and root-cause analysis.
Provide critical authorizations for Business/Support users with high-priority through GRC-SPM
Checking SOD issues with Compliance Calibrator while assigning roles to users Uses
Developer keys, Object Keys, OSS ID’s and maintain credentials in Market Place
Handle e-Room, Service Now requests, SLA’s, Weekly status calls and On-Call supports
Audit reports for RSECADMIN, RSUSR001, AGR*, USR* through SE16, SM20
User Administration (Creation/Change/Deletion/Lock/Unlock/Password Reset)
Project 13
Customer
ADC, USA
Period
Oct 2009-Dec 2009
Role
Technology analyst
Solution Environment
NW2004s, ECC6.0, CRM, BI, SRM, XI/PI, on LINUX, AIX,HP UNIX and Oracle and MAX-DB platform.
Key Responsibilities
Worked with SAP Web as Java; EP - Enterprise Portal; Exchange Infrastructure and Business Intelligence:
Involved in the entire phases right from project preparation, implementation to post implementation activities.
Applied the support packages.
Upgraded the kernel; installed Upgrade Assistant and executed Prepare Phase and analyzed the Checks log including R3Up Upgrade Phase.
Ran SPDD & SPAU Phase to modify the dictionary Objects and also handled post-upgrade activities.
Analyzing the business process documents; providing the technical environments like loading the R/3 applications, creation of various clients for development, customizing and testing environment.
Working with the Support Team to analyze the Upgrade Impact on the system.
Designed plan for Backup Strategy (online,
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