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Food Service Quality Control

Location:
Delray Beach, FL
Posted:
January 16, 2024

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Resume:

Mark Perry

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734-***-****

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ad2tnr@r.postjobfree.com

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Boynton Beach, Florida 334352

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CAREER OBJECTIVE

Results-oriented professional with 20 years of experience and proven knowledge of cost management, novella cuisine, and culinary design. Aiming to leverage my abilities to successfully fill the Management role on your team. Experienced food service management professional with a passion for exceeding customer expectations. Proven track record of streamlining operations, increasing profitability, and ensuring quality control. Committed to developing team members and establishing strong relationships with vendors to support the business. Skilled in menu planning, staff scheduling, and inventory management.

EXPERIENCE

DIRECTOR OF FOOD AND BEVERAGE MARY JANE BASE

Levy Restaurants/Winter Park Resort, October 2012-Present

Responsible for all Food and Beverage operations at Mary Jane Base

Consisting of Mary Jane Cafe, Club Car Restaurant, Pepperonis Sports Bar

Totaling 1012 seats and 150 employees. Implemented in-depth training for workers in food preparation and customer-facing roles to promote strong team performance and guest satisfaction. Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction. Identified team weak points and implemented corrective actions to resolve concerns. Strong Metric performance record achieving desired numbers in Labor, Revenue, COGs, Expenses & Contribution dollars. Daily monitored metric for all three operations making adjustments to specific outlets as needed to achieve the desired budgeted numbers.

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GENERAL MANAGER

Northpointe Seafood & Steak House, February 2005-September 2012

Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Prepared annual budgets with controls to prevent overages. Evaluated suppliers to maintain cost controls and improve operations. Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Designed modern employee recognition program which boosted productivity and improved morale. Managed budget implementations, employee evaluations and contract details.

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EDUCATION

Ann Arbor, MI

University of Michigan - Ann Arbor

SKILLS

Food Quality

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Observation

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Inventory Control

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P&I Management

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Employee Engagement

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Guest Satisfaction

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Health Code Compliance

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Staff Training

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Cost Containment

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Team Building

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Customer Experience

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CERTIFICATIONS

ServeSave

Tips Alcohol Training

Colorado Food Handler Certificate

REFERENCES

References available upon request.



Contact this candidate