Medical Assistant Customer Service
Resume:
Tanya Bradley
Columbus, GA *****
*******@*****.***
Summary
Motivated and passionate about assisting customers with their needs.Strong problem solving skills and communication to deliver customer satisfaction.Resolve issues in a timely manner. Maintains efficiency, professionalism and patience to minimize customer dissatisfaction. Work Experience
Amazon Fulfillment Associate
Amazon DSP - Moreland, GA
September 2021 to Present
● Scan customers orders and place them in the appropriate bin.
● Make sure packages go into the correct place.
● Check for damaged items.
Customer Service Representative
Elead One - Valdosta, GA
May 2016 to June 2017
● Worked with upper management to ensure appropriate changes were made properly. Address service inquiries in a timely manner accurately.
● Collected customer feedback and made changes to exceed customer satisfaction goals. ·
● Maintained an In-depth understanding of all products and services. CNA
Parkwood Developmental Center - Valdosta, GA
March 2013 to March 2015
● · Provided direct care for patients to bathe, groom and get dressed
● · Took vital signs, and examine patients for bruises and wounds
● · Served meals and help patients with daily needs
● · Answered patients calls and maintained copy policy of safety standards Education
College in Medical Assistant
Motte Technical College - Columbus, GA
April 2017 to May 2019
Skills
• Outlook Express, Microsoft Windows XP
• Effective problem-solver and decision maker.
• Ability to motivate and encourage others to contribute to a team effort. • Effective oral and written communication skills.
• Microsoft Word
• Excel
• PowerPoint
• Vital Signs
• Warehouse Experience
Certifications and Licenses
Medical Assistant
Honor Roll
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