MELISSA D.

HANSON

ad2tku@r.postjobfree.com

862-***-****

Teaneck, New Jersey 07666

Well-qualified HR Director with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Human Resource company environments.

PROFESSIONAL SUMMARY

Prospect Park - Business HR Manager

Prospect Park, NJ • 08/2020 - Current

UNJSPF New - Benefits Administrator

New York, NY • 08/2005 - 07/2020

WORK HISTORY

Provided updates on HR policy changes to employees to satisfy compliance and state laws.

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Interviewed potential hires, negotiated salaries and benefits and performed reference checks.

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Managed other HR staff and oversaw completion of tasks and initiatives.

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Maintained human resources regulatory compliance with local, state and federal laws.

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Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.

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Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.

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Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.

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Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.

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• Devised hiring and recruitment policies for 100+ -employee company Process and review death benefits, surviving spouse, children, retiree, and orphan benefit applications in accordance with the Fund's Rules and Regulations

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Enter all required data into V3 system to generate appropriate pension payments in accordance with procedure

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Process Qualified Domestic Relations Orders, divorces decree requests, and same sex marriage inquired in accordance with the

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SKILLS

Strategic Planning Client

Relationship Management

Accountability

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In-Service Training Client Needs

Assessment Negotiation

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Excellent Communications

Teamwork Planning and

Organization

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• COMPUTER SKILLS

Microsoft Word, Excel, Access,

PowerPoint, Outlook, Workday

Software, Oracle, Peoplesoft.

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• File and Records Management

• Compensation and Benefits

• Benefits Programs

• Talent Management

Benefits and Compensation

Management

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• Workforce Improvements

• Personnel Information Systems

• Human Resources Audits

• Microsoft Office Suite Expertise

William Paterson University

Wayne, New Jersey • 05/2003

Bachelor of Arts:

Communications/Early Education

EDUCATION

Paterson Public Schools - Elementary School Teacher 09/2000 - 06/2002

Fund's Rules and Regulations

Provide written, verbal, and telephone responses to queries and provide supporting documentation in compliance with the Rules & Regulations of the Fund

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Process Emergency Fund requests based on criteria set by the Fund and provides written communication in the form of denial, approval or incomplete applications

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Provide monthly Annual Statements, Statement of Benefits, and Certificate of Benefits to active and retired staff members upon request

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Provide courteous, professional, informative information and support to all clients via telephone, email, or walk-ins on a daily basis

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• Continued-

Respond to all queries for pension withdrawal, deferred pension, and pension applications within 15 days of receipt

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Provide active staff, retirees, and other applicable persons with accurate information on benefit programs such a retirement pension, disability, divorce, surviving spouse, orphan, death, and children's benefits upon request

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• Return any voice mail or other messages within 48 hours of receipt Assist in preparing information for disability board meeting held twice a year for approval or denial

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Handle all written responses for information and follow up upon completion of decision's made at yearly meetings

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• Attend meetings and participate in special project as needed i.e Yearly Certificate of Entitlement signature verification exercise completed twice a year consisting of over 67,000 retirees in over 180 countries

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Prepare Emergency Fund report presented at yearly Board meeting to ensure data results are correct and make appropriate modification when necessary

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Assist supervisors in handling information requests from attorneys, auditors, actuaries, and internal department heads.

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Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options

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Create effective measures of learning, based on student's personal needs

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• Maintain classroom culture conducive to raising student achievement Participate in the life of the school, including student activities events

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Delivered instructions in the classroom and raising student achievement

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• Long-term unit planning and daily lesson planning Integrated weekly and quarterly meetings about student support staff.

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