Jyothi Kasarla Mobile: (***) *** – ****

QA Automation Engineer Email: ad2tkb@r.postjobfree.com

Professional Summary:

●10+ years of experience in Software Quality Assurance (QA) in all phases of the life cycle which includes Requirements gathering, risk analysis, project planning, Testing, reporting, and defect tracking both automatically and manually.

●Experience in Developing Test Strategies, Test Plans and Test Cases, Test Execution, Test Reviews, Quality assurance standards, methodologies (Agile/scrum and waterfall), and strategies with a better understanding of SDLC (software development life cycle), DLC (Defect Life Cycle) and STLC (Software Testing Life cycle) such as Analysis, Design and Development of various Applications using java.

●Worked in Agile and Scrum methodology.

●Proficient in Test Automation using UFT, Selenium, Appium, Coded UI, HP-ALM, MTM, Jira, Jenkins

●Strong Experience in Java Programming, Selenium Web driver and TestNG,NUnit, Maven, GitHub, Jenkins

●Good working experience in Web & Mobile applications testing.

●Strong Experience in Banking, Financial, HealthCare and Ecommerce Domains

●Experience in Smoke, Regression, Functional, Integration, End to End Testing and System Testing, User Acceptance Test (UAT), Positive, Negative, Regression, Integration, Black box, and Compatibility Testing of Web and Client server-based Applications.

●Experience in analyzing the requirements from User Stories and Use Cases to develop test cases and test scenarios.

●Experience in Testing both Manual and automated testing of Web-based applications on the Windows platform.

●Having good Experience in implementing OOPS concepts of java such as Inheritance, Polymorphism, abstraction, Encapsulation, and Exception handling.

●Experience in using version control software for branching, Merging, tagging, and resolving issues in RTC, TFS, and GitHub.

●Experience with REST API Web Services testing using tools like postman to execute different HTTP requests to Web API and validate the responses.

●Independently create, execute and maintain comprehensive automation scripts using HP UFT

●Excellent communication, analytical and interpersonal skills and highly motivated team player with the ability to work independently and Able to work effectively and cooperatively with all levels of management and staff.

●Possess problem-solving skills, and the ability to follow industry standards and procedures. Quickly learn new concepts and applications. Strong communication and interpersonal skills.

●Experience in BDD to create test Scenarios and used Gherkin Language to create feature files and developed Scenarios, Step Definitions and implemented the POM for object repository.

●Led the implementation and execution of automated test suites using TestNG, ensuring comprehensive coverage of critical functionalities.

●Successfully integrated TestNG with Maven for efficient test execution and build automation.

●Hands-on experience with mobile(Android &iOS) automation using Appium & XCUITest framework

●Experience Mobile Automation testing on Perfecto & PClody environments

●Verification of data entered by the users through application at back end by using SQL

●Proficient in utilizing HTML, XML, and JSON formats for comprehensive testing of web applications, ensuring data integrity and effective communication between front-end and back-end systems

●Knowledge on Salesforce objects like User, Account, opportunity, Leads, Referrals, constructing & Executing SOQL query

●Strong Knowledge in Salesforce Customization, maintain User Roles, Security, Profiles, Workflow rules, Validation Rules, Security Access, Approval process, Process Builder, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration

●Involved validating data input and output, testing various HTTP methods, and confirming that the API responses adhered to specified standards such as JSON or XML

●Designed manual test cases in HP ALM/JIRA/ Confluence for new functionality and mapped the test cases under the requirements module for traceability.

●Experience in webservice testing using Rest Assured and POSTMAN

●Executed and recorded test results and maintained errors and bug tracking using HP ALM/JIRA/Confluence.

●Expertise in end-to-end implementation, Upgrade and Roll-out projects, by performing Integration, Functional, Regression and User Acceptance Testing.

●Worked with team members and end users to develop and check the document functional design, including report samples, transactional, business processes and test scripts.

●Good communication and interpersonal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple projects.

●Ability and desire to work in a fast-paced environment.

Technical Skills:

Automation Tools : UFT, Selenium Web driver, Appium, Postman,TestNG,Maven

Test Management Tools : HP-ALM, JIRA, MTM

Web Technologies : HTML, VB Script

Programming/DB : Java, SQL, Facets

Work Experience:

Worked as a QA Tester at Artech Technologies, Texas (USA) from June’2023 to Sep’23.

Worked as a QA Tester at System Soft Technologies, Texas (USA) from Oct’2022 to May’2023

Worked as a Sr Consultant at Infosys, Hyderabad (India) from Jan’2020 to May’2022

Worked as a Team Lead for Accenture, Hyderabad (India) from Nov’2016 to Nov’2018

Worked as a Sr QA Analyst for Ahead Race Software Development Services, Hyderabad (India)

from May’2015 to Oct’2016

Worked as a Consultant for Polaris Software Lab. Ltd, Hyderabad (India) from Mar’2011 to Mar'2015

Project : AML KYC June, 2023 to Sep,2023

Client : Bank of America

Automation Tools : Java, BDD, JIRA, Qtest

Project Summary:

AML offers (KYC) initiatives, offering a holistic view of the end-to-end process and reducing risk for all key stakeholders. Navigation in the tool allows onboarding and refresh users to quickly locate key information through search, sort and filtering capabilities. Additionally, AWARE provides a clear and concise overview of service-level agreements (SLAs) and due dates associated with a case.

Responsibilities:

Understanding the Functional requirements and Business Requirements and generate SIT test cases.

Executing automation and manual test cases on latest builds

Organizing defect triage calls on daily basis.

Automation framework creation using selenium web driver.

Created Sanity and Regression automation test suits.

Project : Blue Cross and Blue Shield of Tennessee Oct, 2022 to May,2023

Client : Blue Cross and Blue Shield

Automation Tools: Appium, Perfecto, Selenium

Role : Sr QA Analyst

Blue Cross and Blue Shield insurance companies are licensees, independent of the association and traditionally of each other, offering insurance plans within defined regions under one or both of the association's brands. Blue Cross Blue Shield insurers offer some form of health insurance coverage in every U.S. state

Responsibilities:

●Created mobile automation scripts using Appium

●New requirements gathering and analyzing for automation scripts creation for each sprint

●Testing app on multiple mobile devices

●Creating/executing automation scripts on Perfecto environment

●Designing, developing, and executing automated test scripts using Java in combination with the Appium framework

●Conducted testing after migration from Facts Sybase to SQL

●Implemented data-driven testing using TestNG data providers, enhancing the flexibility and scalability of test suites

●Meet Business and functional leads to validate the scripts, requirement mapping and final sign-off test cases.

●Test execution and documentation of test results in HP ALM.

●Lead defect analysis meetings with the relevant production and support teams.

●Gathering test data from Facets

●Published daily and weekly testing status and defect reports to the management.

●Involved in coordinating User Acceptance Testing sessions with Business Users.

●Conducted training sessions to educate team members on TestNG and Maven best practices, contributing to skill development within the team.

Project : Spark Feb 2022 to May, 2022

Client : Wal-Mart

Automation Tools : Appium, PCloudy, Selenium

Role : Sr Consultant

Spark driver is native mobile Application used by the Wal-Mart drivers to pick up and deliver retail orders in Wal-Mart. Using the App Drivers know exactly what service type is requested and when and where they should execute. Driver can modify their available timeslot. In the app the driver can quickly make a decision whether to accept the trip or not and cancel the trip if they are unable to do it anymore. Drivers will be able to view complete list of Trips completed by them for the day and their Earnings.

Responsibilities:

●Validating mobile apps as per given requirements in Android and IOS devices

●Created and executed automation scripts for Regression and Sanity Testing

●Installing apps on mobile cloud devices

●Test Data creation using Postman

●Automation team management and work allocation

●Interacting with client on new requirements

●Creating testing activities at Confluence portal

●Updating automation test scripts for new environment using Appium

●Organized daily standup and defect triage calls

●Created user stories and updated acceptance criteria in JIRA application to track project tasks and deliverables.

●Prepared validation document according to standard template provided by the client.

●Analyzed the Business requirements, performed ambiguity reviews and communicated the inconsistencies to the configuration team.

●Collaborated between the mobile application developer and the automation team to understand the application's functionalities and implementing effective automation test cases using Java.

●Worked closely with development teams, project managers, and business leadership to align teams with testing priorities.

●Managed the development and maintenance of quality assurance test strategies, test plans, scenarios, cases, and scripts for different phases of testing such as Functional, SIT, Integration, Regression and UAT.

●Researched and presented to stakeholders, obtaining approvals for the requirements and changes.

●Involved in testing mobile applications from Android and iOS devices and performed end to end testing as per business functionality.

●Participated in weekly assessment meetings with product owners and developers.

Project : Blue Cross and Blue Shield of Minnesota July 2020 to Feb, 2021

Client : Blue Cross

Automation Tools : Appium, PCloudy

Role : Sr Consultant

Blue Cross and Blue Shield insurance companies are licensees, independent of the association and traditionally of each other, offering insurance plans within defined regions under one or both of the association's brands. Blue Cross Blue Shield insurers offer some form of health insurance coverage in every U.S. state

Responsibilities:

●Writing automation scripts for Native Mobile Applications for iOS/ Android platforms using Appium

●Executing daily regression suite

●Created reusable functions

●New requirements gathering and analyzing for automation scripts creation

●Testing app on multiple devices

●Creating/executing automation scripts on PCloudy environment

●Daily interaction with onsite team

●Managed test case development and execution using HP Quality Center (QC) ALM.

●Working with CI/CD processes and tools - Jenkins

●Leading, mentoring & building a QA team

Project : JIVA (WEB), Member Portal (Mobile, Web), Bright Start (Mobile) Jan 2020-June 2020

Client : AmeriHealth Caritas (AMFC)

Automation Tools: Appium, Selenium WebDriver, PCloudy

Role : Sr Consultant

JIVA: Jiva Population Health Management Solutions, is an integrated population health management solution that helps to

• Improve care quality

• Provide individualized care

• Reconcile medication-related issues

• Increase patient satisfaction

Jiva also supports portal services that connect stakeholders, such as providers, members, and clients together for a collaborative process

Responsibilities:

Review the maintenance request(RFC), prepared test scenario and cases

Running the tidal jobs and validating letter generation and logs

Data validation in the applications against Facets DB

Installing apps on mobile cloud devices

Validating mobile apps as per given requirements in Android and IOS devices

Testing on multiple devices and platforms and validating app compatibility

Getting the required members information from Facets and validating in the applications as per given functionality

Attending defect triage call and getting testing signoff within the time frame

Regular interaction with clients

Involved in writing and designing templates for the Test Plans and wrote Test cases.

Created Use cases, and wrote test scripts, and test scenarios for GUI testing, UAT Testing, Functional testing, and System Testing. Updated test cases and test data during enhancement of software application use

Project : Commission for Health Specialties Nov’2016 to Nov’2018

Client : SCFH

Automation Tools: Selenium WebDriver, Postman

Role : Team Lead

The Commission for Health Specialties (SCFH) aims to improve professional performance, develop and encourage skills, and enrich scientific theory and practice in the different health-related fields. SCFH's mission is the Protection and promotion of Health led by compassionate and competent practitioners

Responsibilities:

Involved in business requirements, analysis, design, project planning & scheduling, creating UAT test plans and Test cases.

Coordinate meetings with various stakeholders to drive the project and provide weekly status reports.

Created user stories and updated acceptance criteria in JIRA application to track project tasks and deliverables.

Participated in UAT and developed test cases for unit testing based on functional specifications.

Participated in an overall testing phases, scheduling, implementation and validation.

●Continuously monitored and evaluated processes to find areas of improvement, significantly improving the customer experience.

●Involved in the preparation of test plans, which specify testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.

●Worked on functional testing, Regression Testing using UFT and raised bugs in JIRA and HP-ALM

●Involved in finalize of UAT test scripts for pre-approval and post-approval process.

●Tested different Profiles, Roles, Permission sets against their expected access level to various functionalities, capabilities, and security on CRM

●Worked on Case Management, Lead Management and Solutions

●Experienced in consuming AppExchange applications into Salesforce.com.

●Strong Knowledge in Salesforce Customization, maintain User Roles, Security, Profiles, Workflow rules, Validation Rules, Security Access, Approval process, Process Builder, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.

●Executing automation and manual test cases on latest builds

●Developed testing scenarios and conducted End-To-End testing in all areas of CRM

●Organizing defect triage calls on daily basis

●Automation framework creation using selenium web driver

●involved validating data input and output, testing various HTTP methods, and confirming that the API responses adhered to specified standards such as JSON or XML

●Develop and maintain automated tests using RestAssured

●Verify API behavior by sending requests manually and inspecting responses

●Created Sanity and Regression automation test suits

●Managing manual and automation teams

Providing demo to client on latest releases

Prepared validation document according to standard template provided by the client.

Project : Smart Pros May’2015 to Oct’2016

Client : Kaplan

Automation Tools: Selenium WebDriver, Postman

Role : Sr QA Analyst

Founded in 1981, Smart Pros Ltd. is an industry leader in the field of accredited professional education and corporate training. Its products and services are primarily focused in the accredited professional areas of corporate accounting, financial management, public accounting, governmental and not-for-profit accounting, financial services, banking, engineering, legal, ethics and compliance, and information technology. Smart Pros is a leading provider of professional education products to Fortune 500 companies, as well as the major firms and associations in each of its professional markets. Smart Pros provides education and content publishing and development services in a variety of media including Web, CD-ROM, video and live seminars and events. Our subscription libraries feature hundreds of course titles and 2,300+ hours of accredited education. Smart Pros' proprietary Professional Education Center (PEC) Learning Management System (LMS) offers enterprise distribution and administration of education content and information

Responsibilities:

●Involved in creating the Test Plan and Test Scenarios against Software requirement specifications.

●Involved in Migration Testing

●Created acceptance criteria for production defects (WI) and requirements in TFS

●Created automation script to verify broken links in application using Selenium Web driver

●Build the Proof of Concept for Automation

●Created automation script using Selenium Web driver, Coded UI, MTM

●Worked on Microsoft Testing Framework / NUnit framework

●Worked on Sprints wise testing and attended defect calls with Onsite Team

●Ensure data mapping at the back- end

●Participated in Tech Events and given demo on testing methodologies

Project : GE – Penske Mar'2013 to Mar‘2015

Client : General Electric’s - PENSKE, U.S.A

Automation Tools: UFT

Role : Consultant

Penske is subsidiary in General Electric’s (GE). Penske Truck Leasing operated more than 200,000 vehicles across North America and employs approximately 19,000 associates worldwide. Penske Logistics operates 350 locations and manages as estimated 17.2 million square of warehousing space worldwide. Its annual revenue is approximately $4 billion. Penske owned full-service truck leasing, truck maintenance, rental, and logistics services provider across United States and Canada.

Responsibilities:

Worked on functional testing, Regression Testing using UFT and raised bugs in JIRA and HP-ALM

Created automation scripts for Regression and Sanity Testing using Selenium

Worked on Sprints wise testing and attended defect calls with Onsite Team

Worked on Mobile and IPod testing`

Prepared Test Plan document

Developed automated scripts using Selenium Web Driver along with C#, and Nunit in visual studio to perform functional and regression testing for web-based applications.

Create, document, and update functional test cases and related test materials such as test data, data verification, test harnesses, and automated scripts.

Project : DMS (Document Management System) Mar’2011 to Feb'2013

Client : CITI

Role : Consultant

DMS (Document Management System) provides all document management and tracking functionalities which includes document filing, managing documents, tracking lifecycle of documents, receiving documents via fax, sending documents via fax/email and accessing documents. DMS provides secure access to all users via browser. The easy access to documentation improves overall operational efficiency, as all documentation is instantly accessible as required. In an effort to reduce the amount of paper use and to make searching for files easier, documents are digitized and sent to the system. Once uploaded, they can be searched by using account information or by a simple text search. The documents can also be printed, e-mailed, faxed or simply viewed on your computer. DMS provides both tracking capabilities and image integration along with extensive reporting capabilities. With the help of DMS, user is able to control the document introduction process. Users are also able to introduce non-standard documents manually through the system.

Responsibilities:

Understanding the business requirements and developing test cases to test the complete functionality of the application

Involved in GUI testing, regression testing and system testing

Integration testing for End to End to make sure that applications work according to functional specification

Ensure data mapping at the back- end

Created sanity test suite with Selenium Web driver

Involved in writing and designing templates for the Test Plans and wrote Test cases.

Created Use cases, and wrote test scripts, and test scenarios for GUI testing, UAT Testing, Functional testing, and System Testing. Updated test cases and test data during enhancement of software application use

Education:

Bachelor of Engineering in Computer Science from Jawaharlal Nehru Technical University (JNTU), India

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