Ashley Ray

Pendleton, SC *****

ad2tk3@r.postjobfree.com

(864)

• Seeking a position where my professional experience and education will allow me to make an immediate contribution as an integral part in bettering the community in which I live in. Authorized to work in the US for any employer Work Rental Administrator

RMDKwikform

July 2023-September 2023-MAU Temp position

1. Billing all freight that came in damaged

2. Organizing and Building a system with each company in the filing system 3. Setting up all trucks to pick up orders

4. Handled all necessary pictures and damage descriptions when they arrived 5. Used multiple systems at one time to receive goods and bill appropriately Registered Behavior Analyst Technician

Carolina Behavior Innovations

March 2023-Present

1. Work daily one on one with children that are autistic to help them with many unique and individualized treatment plans

2. Graph all data during each session to make sure we are seeing forward progress and adjusting our approach if we see regression.

AmeriCorps SC Housing Rehabilitation Coordinator

Anderson Interfaith Ministries-Anderson,

April 2022- September 2022

1.Responsible for the execution of the SC Housing Trust Fund Grant for AIM. 2. I received phone inquiries, checked on eligibility for each client, determined what damage was done to their residence and placed them on our list for the Emergency Repair grant. 3. I was responsible for securing the contractor for each project 4. I made sure the contractor, client, State Inspector and AIM were all on the same page as far as repairs, rules and regulations and inspection dates.

5. I oversaw each project from beginning to end. I was the main contact point for each client and made all necessary arrangements between the contractor and client. Human Services Specialist- Anderson, SC

SC Department of Health and Human Services - Anderson, SC October 2018 to October 2019

1. Maintain sensitive information in regards to applicants Medicaid Benefits 2. Work Medicaid applications online and in person through our lobby support 3. Maintain Records of all encounters daily and upload to the correct database. 4. Make all applicants feel safe, secure and respected. 5. Attend trainings to further my knowledge of the ever changing policy guidelines. Retention Specialist-

Cross Country Home Services-Anderson, SC

March 2018 to July 2018

1. Answer all questions in regards to all warranties that we currently offered or previously offered 2. Take payments over the phone or explain a bill to a homeowner 3. Documentation of all calls and description of what actions were taken 4. Responsible mainly for retaining customers in their current home warranties 5. Resolving homeowner's issues with the warranty by researching and listening to their needs 6. Responsible for calming down irate customers and reminding them of all the benefits of their warranties AmeriCorps Housing Coordinator- AIM - Anderson, SC September 2016 to August 2017

I was responsible for the SC Housing Trust Fund Grant for AIM. I received phone inquiries, checked on eligibility for each client, determined what damage was done to their residence and placed them on our list for the Emergency Repair grant or the Owner Occupied Rehabilitation grant. I was responsible for securing the contractor and making sure everyone was on the same page from the client to Columbia. I over saw each project from beginning to end. I wrote the renewal grant and we were approved. I built a system for the grant and completed over 12 emergency repairs and 1 Owner Occupied Rehabilitation grant while I was an AmeriCorps at AIM.

AmeriCorps VISTA

United Way of Anderson County AmeriCorps Vista - Anderson, SC September 2015 to July 2016 Resource Development

AmeriCorps VISTA-AIM - Anderson, SC

March 2014 to March 2015

Resource Development and Grant Writing

Sales Associate- Belk Department Store - Anderson, SC 2012 to 2013

1.Ensure customers are completely happy with their shopping experience. Stock merchandise 2.Check customers out, and process returns

3.Maintain knowledge of current sales going on within the store. 4.Greeted customers in a friendly manner

5. Answered customer questions

First Grade Teacher-Homeland Park Elementary School - Anderson, SC August 2008 to June 2010

1. Implement SC First Grade Indicators

2. Adapt all lessons to different learning styles 3. Maintain student records and progress 4. Update parents and hold parent conferences

Education

Bachelor's in Education

Anderson University - Anderson, SC

May 2005 to May 2008

GPA- 3.81

Skills

• Agency Partners (3 years)

• Federal and State Tax Returns (2 years) • HIPAA (3 years)

• Medical Terminology (Less than 1 year) • OFFICE MEDICAL (Less than 1 year)

• Microsoft Office (10+ years)

• Customer Service

• Register

• Call Center

•AC

• training

• benefits

•HR

• Human Resources

• Microsoft Excel

• Powerpoint

• Employee Relations

• MS Office

• ADP

• retail sales

• access

• Payroll

• Recruiting

• Quickbooks

• Sales Experience

• Computer Skills (10+ years)

• Assistant Manager Experience (5 years) • Administrative Assistant (3 years)

• Grant Writing

• Curriculum Development

• Interviewing

• Office Management

• Research

• Tutoring

• Writing Skills

• Program Development

• Microsoft Word

• Microsoft Outlook

• Case management

• Typing

• Presentation Skills

• Social Work

• Human Resources Management

• Continuous integration

• Sales

Certifications and Licenses

Business Writing

February 2019 to Present

Medicaid 101

October 2018 to Present

HIPAA Policy And Regulations

October 2018 to Present

Time Management Data Entry

Assessments

Verbal Communication — Proficient

November 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient Scheduling Skills — Proficient

July 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Proficient Scheduling — Proficient

July 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Filing & Organization — Proficient

July 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient

Written Communication — Proficient

July 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient Verbal Communication — Highly Proficient

December 2019

Speaking clearly, correctly, and concisely Full results: Highly Proficient Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient Case Management & Social Work — Highly Proficient

November 2020

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Highly Proficient

Call Center Customer Service — Familiar

October 2020

Applying customer service skills in a call center setting Full results: Familiar Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Certified Benefit Bank Counselor

• Certified as an Advanced Tax Counselor through VITA

• Knowledgeable in IDA Accounts

• Completed Grant Writing College Course through the AmeriCorps Vista Campus

• Completed over 200 state and federal tax returns using the Benefit Bank

• Knowledgeable of Anderson County's Non-Profit agencies and the resources they offer the community

• Managed Get Connected website and trainings for agency partners

• Vast array of experience within the Nonprofit sector

• Trained for SC Housing Trust Fund Emergency Repairs and Owner-Occupied Repairs

• Completed over 12 Emergency Repair projects and 1 Owner-Occupied Repair while in my year term as an AmeriCorps

• Great Communication Skills and the ability to satisfy my customers

Contact this candidate