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Cdl A Bus Operator/ Customer Support

Location:
Asheboro, NC
Posted:
January 16, 2024

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Resume:

AG

ANGELA GARLAND REAVES

ad2tiu@r.postjobfree.com 919-***-**** Asheboro, NC 27203

Safe, reliable, competent and committed qualified Professional Driver with strong communication and multitasking abilities. Highly organized, proactive and punctual with excellent work ethic. Adaptable and driven with strong problem- solving and de-escalation skills. Willingness to learn as well, as I newly acquired my CDL A to drive tractor trailers. Bus Inspections, Cleaning and Preventive Maintenance Safe Driving Skills, Optimizing Routes

Valid NC License, Clean Driving Record

Time, Mileage and Fuel Tracking

Fare Collections and Report Preparation

Emergency Response, Passenger Service and Safety

Federal, Traffic and State Driving Regulations

Documentation and Recordkeeping

Reliable, Punctual, Dependable and Trustworthy

Communication and Interpersonal Skills

Incident and Accident Reporting

Holiday Tours Randleman, NC

Bus Operator

02/2023 - Current

Stayed up to date with local roads, traffic patterns and speed limits. Kept shuttle areas clean and sanitized.

Immediately provide help to passenger questions, contacting dispatch to report incident, bus location and passenger symptoms. Planned efficient routes and adjusted plans using GPS software and local road knowledge.

Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.

Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections.

Assisted passengers with stowing and retrieval of various items, including luggage, briefcases and wheelchairs.

Answered questions and provided insight into local attractions. Future Truckers Of America Asheboro,

NC

Trucking Student

10/2022 - 11/2022

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Demonstrated professional conduct with trainers to deliver outstanding customer service.

Interacted with trainers and other classmates to pleasantly meet needs and drive satisfaction.

Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our equipment and driving. Listened and completed group projects, working smoothly with others. Maintained updated knowledge through continuing education and advanced training.

City of Charlotte/ CLT Airport Charlotte,

Summary

Skills

Experience

NC

Bus Operator

01/2017 - 06/2021

Stayed up to date with local roads, traffic patterns and speed limits. Kept shuttle areas clean, sanitized and safe.

Answered questions and provided insight into local attractions and facility amenities.

Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location and passenger symptoms. Assisted passengers with stowing and retrieval of various items, including luggage, briefcases and electronics left on bus.

Transported passengers to terminal and parking lots, developed productive conversations while obeying DOT rules and regulations and local laws to maximize safety.

Provided accurate information regarding schedule details and stowing of baggage and answered passenger questions.

Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections.

Performed pre-trip inspection and mechanical checks before and after scheduled run.

Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.

Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.

Used navigation equipment and two-way radio while remaining focused on safety.

Completed accident and incident reports accurately and legibly at end of scheduled shifts.

Duke University Durham, NC

Bus Operator

09/2012 - 01/2017

Stayed up to date with local roads, traffic patterns and speed limits. Kept shuttle areas clean and organized.

Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location and passenger symptoms. Assisted passengers with stowing and retrieval of various items, including luggage, briefcases and wheelchairs.

Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections.

Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.

Performed pre-trip and post trip inspection and mechanical checks.. Transported students and faculty to school and healthcare, developed productive relationships with medical personnel.

Obeyed DOT rules and regulations and local laws to maximize safety. Learned and followed school transportation procedures. Used navigation equipment and two-way radio while remaining focused on safety.

Transported passengers on predetermined routes while obeying traffic regulations and knowledge of streets and stops.

Completed accident and incident reports accurately and legibly at end of scheduled shifts.

Albemarle High School Charlottesville, VA

High School Diploma

Education and Training

05/1986

Pvcc Charlottesville, VA

Some College (No Degree) in Business Administration and Management Consistently maintained high customer satisfaction ratings. Accomplishments



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