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Account Executive Customer Service

Location:
Des Plaines, IL
Salary:
$60,000
Posted:
January 16, 2024

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Resume:

John R. Lees 224-***-****

ad2tia@r.postjobfree.com

Schaumburg, IL 60173

OBJECTIVE

I am seeking to obtain a growth-oriented position with a company that will utilize my skills and offer the chance for advancement. I am a results-driven Sales Professional with a proven record of exceeding sales targets, driving revenue growth, having exceptional customer service and time management skills. I am skilled in building and nurturing client relationships and understanding complex software solutions.

Capabilities and Expertise:

Sales Team Supervisor Territory planning Sales Training

New Account Development Relationship Building Complex Negotiation

Presentations & Proposals

Gong

Platform selling

Value based selling

Results driven

Closing Strategies

Salesforce

Competitive drive

Consultative selling

MEDPICC / SBI methodology

Experienced SaaS specialist

Identifying customer needs

SLED

Fearless cold caller

Outreach and Salesloft

Collaborating with cross-functional

teams

PROFESSIONAL EXPERIENCE:

Granicus acquired GovQA (2022) – January 1, 2022- January 8, 2024: Account Executive January 2022 – January 2024

• Responsible for $550k ARR selling 4+ solutions (FOIA Request, Meeting Management, Board Management, Video Streaming) 2022 80% and 2023 80% attainment

• Consultative sales experience using business acumen to effectively present a solution to the client to demonstrate business impact and ROI

• Consistent monthly lead generation of 45 meetings/20 new opportunities with City/County Manager + CIO/CTO

• Aggressively close new business through short- to mid-length sales cycles while managing long and complex sales cycles from lead generation to close of sale.

• Closed 20 new logos with average deal size of $20,000 totaling $400,000 in revenue GovQA January 2019 – December 2021:

Account Executive October 2020 - December 2021

• Promoted to SMG mid-market sales role

• Lead the team in AE generated demos (80%)

• Exceeded sales goal of $225,000 over 100%+

• 41 new logos generating $335,000 in annual recuring business

• #1 rep in the SMG market 2021

• Presidents club winner 2021

Business Development January 2019 – October 2020

• #1 rep on team

• Average 50 plus cold calls a day

• Setting up 5-7 qualified demos weekly

• Highest meeting count in company of 15 in a week (record)

• High-level demo of product to gain interest for discovery Kirby Co. - February 2005-November 2018:

Independent Sales Rep 2005-2009

• Top sales rep multiple times in 4 years

• 48 months of 15 sales totaling $900,000 in revenue

• 5 months of 24 sales totaling $180,000 in revenue

• 1 month of 30 sales highest achievement a sales rep can obtain totaling $45,000 in revenue Sales Team Leader 2009-2014

• Top month of 81 team sales generating $121,000 in monthly gross revenue – Highest achievement

• Maintain a team of 5 or more selling $900,000 in revenue annually

• Help close 50 - 75 sales a month with an average price of $1,500

• Help generate 100 leads a week per rep to ensure 10 demos per week and 3 sales totaling $4,500 in revenue weekly

• Teaching sales techniques from objection handling and price negotiations to grow average deal size by 5% year over year

• Helped 200 dealers qualify for Presidents Club (minimum of 15 sales in a month to qualify)

• Average of 45 team sales per month generating $67,000 per month in new gross revenue Distributor Trainee (owned my own Kirby Distributorship) 2014-2015

• Ran morning motivational meeting for objection handling, price negotiation and knocking doors to maintain 45 sales a month

• Best month in business was 100 sales totaling $120,000 in monthly gross revenue Kirby Sales consultant 2015-2016

• Helping raise distributors sales by 20% a week

• Generating double to triple leads increasing leads by 50%

• Running sales and educational meetings led to an increased 20% in sales

• Creating five diamond medallions – Highest level salesperson can achieve with 5 months of 15 sales

• I created 5 Diamond medallions dealers every month totaling 60 for the year Dealer power specialist (Recruiter) 2017-2018

• Conducting 15 - 30 interviews daily

• Recruiting 10 salespeople every week with 50% attainment

• Writing weekly recruiting ads and posting on job site from Monster, ZipRecruiter, Facebook, Craigslist etc.

Education and Training:

• Dundee Crown High school (2004 graduate)

• Some college (Business Management Elgin Community College 2004 – 2005)

• Continuing to learn and take courses through LinkedIn learning, podcast and YouTube channels Personal goals and Achievements:

• Consistently reaching sales goals every month, quarter and year while growing revenue by 10%

• Presidents club winner sold $335,000 on a $225,000 quota

• Cross selling and driving growth by 5% or higher with current clients

• Broke divisional record with Kirby Company reaching 81 team sales in one calendar month

• Increased monthly sales as a consultant by 20% per distribution center

• Won over 45 qualified trips with Kirby Company

• Most consistent sales rep selling 15 Kirby’s month over year

• Number one sales rep multiple months with 5 months of 24 sales and one month of 30 sales



Contact this candidate