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Administrative Assistant Call Center

Location:
Chicago, IL
Posted:
January 16, 2024

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Resume:

Sabrina Jones

Awesome Administrative Professional to add to your team!

Chicago, IL 60615

ad2th6@r.postjobfree.com

+1-312-***-****

Motivated by the reciprocity of gaining personal professional advancement while assisting in advancing a company’s goals.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cargo Driver

A&Z Logistics LLC - Round Lake Beach, IL

August 2023 to Present

• Drive cargo van while adhering to traffic safety laws

• Deliver cargo on time

• Maintain up keep of delivery van used.

Mailroom/Administrative Clerk

IST Management - Chicago, IL

March 2023 to Present

• Provided efficient office workflow

• Received and distributed mail

• Created/edited documents

• Printed, photocopied, and organized office supplies.

• Maintained office systems.

Administrative Assistant

Adecco Staffing - Chicago, IL

January 2023 to Present

• Provide general office services to various businesses as needed. Prepare/organized and stored information in paper and digital form.

• Managed queries phone and email.

• Greeted visitors

• managed diaries

• Scheduled meetings/booking rooms, arranged travel and accommodation.

• Arranged deliveries

• Edit and create documents

• Perform data entry to update files

Housing Specialist

Beacon Hill Staffing, Chicago Housing Authority - Chicago, IL October 2021 to December 2022

• Processed client files

• Utilized Yardi management software.

• Interviewed with housing recipients for recertification

• Adhered to HIPA laws to ensure client confidentiality Member Services Representative Northbridge Staffing American Dental Association - Chicago, IL

September 2019 to October 2021

• Contributed to a call center by maintaining excellent customer relations

• Managed approximately 80 calls daily in a call center environment

• Improved membership sales by 70%

• Informed members of account information and notifications

• Distributed educational resources through website navigation. Administrative Assistant

Five Star LLC - Chicago, IL

October 2014 to September 2019

• Successfully supported the property management owners by supplying the Back Office needs. Added new and updated existing tenant files

• management software, scheduled client tours of vacant units, executed tenant maintenance requests and processed vender invoices, rent payments, bank deposits, collections, and evictions. Document Intake Coordinator/ Receptionist

Hennepin County Social Services - Minneapolis, MN

June 2008 to October 2014

• Achieved workflow efficiency

• Conducted intake procedures

• Uploaded and indexed client documents for case reviews

• Worked efficiently in a high-volume environment.

• Managed front end functions smoothly.

• Scheduled appointments for clients and caseworkers. Sr. Office Specialist

University of Minnesota - Saint Paul, MN

January 2003 to June 2008

• Coordinated all email correspondences from office staff to the clients.

• scheduled staff and client meetings.

• Proofread, edited and transcribed documents for evaluations Education

Certificate in Transportation

Juarez driving academy - Chicago, IL

June 2023 to September 2023

BA in Business Administration

University of Minnesota - Saint Paul, MN

May 1999

AS in Accounting

Minneapolis Community and Technical College - Minneapolis, MN Skills

• Office Management

• Reception

• Customer Service

• Microsoft Outlook

• Microsoft Excel

• Basic Accounting

• Yardi Software Proficiency

• Scheduling

• Call center call management

• Affordable Housing

• Local Government Social Services

• Customer Service

• Case Management

• File Management

• Marketing

• Meetings

• Multitasking

• Document Processing

• Property management

• Affordable Housing

• Tax Credit

• Microsoft Word

• Yardi Proficiency

• Sales

• Social Media Marketing

• Fair Housing Regulations

• Proofreading

• Section 8

• Property Leasing

• General Ledger Accounting

• Event Planning

• Accounts Payable

• Account Reconciliation

• Journal Entries

• QuickBooks

• Bank Reconciliation

• Accounts Receivable

• Section 8

• Yardi

• Property management

• Customer service

• Google Suite

• Office management

• Fair Housing regulations

• Interviewing

• Driving

• Computer skills

• Customer service

• Load & unload

• Cash handling

• Typing

• Sales

• Windows

• Hospitality

• Interviewing

• Retail sales

• Pricing

• Order entry

• iOS

• Google Suite

• Marketing

• Customer service

• Sales

• Retail sales

• Load & unload

• Driving

• Cash handling

• Typing

• Cash register

• Order entry

• Windows

• Hospitality

• Google Suite

• Planograms

• Property management

Certifications and Licenses

Driver's License

March 2022 to January 2027

CDL permit

June 2023 to June 2024



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