YOLANDA

D.

GIVENS

ad2tgv@r.postjobfree.com

313-***-****

Josephine, TX 75189

Effective and self-oriented Property Manager offering excellent skills in customer service, telephone etiquette, and issue response. Works cooperatively with property ownership, vendors, and residents. A dedicated Property Manager is enthusiastic about meeting all kinds of people and familiar with creating successful resident retention. Supervised a staff of 4 employees and up to 200 unit properties. Ready to leverage training and experience to take on new professional challenges. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

PROFESSIONAL SUMMARY

RPM Living Property Management - Property Manager

10/2015 - 05/2023

Adenir Real Estate Management - Assistant Property Manager 03/2015 - 03/2015

Village City Apartments - Residential Service Coordinator (Office Assistant)

03/2007 - 12/2014

WORK HISTORY

• Community Property Management

Provide excellent customer service while maintaining the highest standards for resident services

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Ensure that property operations and compliant with all applicable regulatory requirements

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Supervise leasing and maintenance activities to ensure compliance and company policies

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• Collect rent from residents and post in One-Site system Work closely with the Property Manager to manage activities such as leasing, resident retention, Concessions and customer service

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Perform physical inspections of vacant and move in ready apartments

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• TAA leasing and Blue Moon

• Ensure apartment is ready for resident to move in on agree date

• Accept rental payments and post on One-Site system

• Process orders for office supplies

Update availability report, process applications for approvals, submit processed applications to the property manager for approval and follow up on applicants status.

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SKILLS

• Tax Credit

• HUD/Section 8

• One-Site

• Blue Moon

• Microsoft 365

• Community Property Manager

• Vacant Unit Monitoring

• Conducting Tours

• Serve Customers

• Resident Retention

• Staff Management

• Tenant Issue Resolution

• Collections Procedures

• Microsoft Office

• Renewals Management

Murray-Wright High School

Detroit, MI

Diploma: General Studies

EDUCATION

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