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Operations Manager Operating Expenses

Location:
Havre de Grace, MD
Posted:
January 16, 2024

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Resume:

Brett J. Gregory

Phone: 443-***-**** ~ Email: ad2tgc@r.postjobfree.com

WORK EXPERIENCE

INVENTORY/ OPERATIONS MANAGER MARCH 2022 - PRESENT

Ryder Logistics Aberdeen, MD

Hours per week: 40+

Proficiently establish and supervise a multi-million-dollar budget, authorize monthly expenditures, and strategically allocate company resources to optimize profitability. Demonstrated a consistent track record of reducing operating expenses by 2.5% year-over-year for the past three fiscal cycles.

Exemplified a demonstrable capacity in conceiving and executing Standard Operating Procedures (SOPs) to enhance operational efficiency, minimize errors, and uphold unwavering quality standards.

Employed data analysis and key performance indicators (KPIs) to systematically monitor operational performance and discern areas ripe for enhancement and optimization.

Possessing extensive proficiency in Lean and Six Sigma improvement methodologies, and adeptly leading numerous successful Kaizen events.

Accountable for overseeing inventory valued at 64 million dollars, in addition to managing warehouse, transportation, and various logistics operations.

Proficiently oversee and mentor a team of 6 managers and supervisors in the seamless execution of new operating strategies, resulting in operational enhancements and surpassing productivity goals by an impressive 20%

Exceptional problem-solving and analytical skills, with the ability to identify operational bottlenecks and implement innovative solutions.

Excellent communication skills, both written and verbal, enabling effective coordination with stakeholders at all levels.

Collaborate effectively with manufacturers, suppliers, and customers, ensuring clear and concise communication to foster strong partnerships.

Exert effective supervision, coaching, and training of staff through daily guidance in critical tasks such as Inventory reconciliation, Cycle counting, SKU Slotting, and processing of obsolete and damaged items.

Lead cross-department initiatives to develop and implement cost reduction programs.

Establish and implement internal inventory audits and report results and improvement plans to the directors.

Compile and review production data to assure material support and stock control goals are met. Recommend alternate strategies to solve material support issues.

CUSTOMER LOGISTICS MANAGER DECEMBER 2019 TO MARCH 2022

Ryder Logistics Aberdeen, MD

Hours per week: 40

Manage day-to-day planning and scheduling. Oversee Inbound 200+ trailers weekly, outbound 200+ trailers weekly, Inventory, and LTL

Collaborate with customers and distributors to safeguard company goals and KPI's.

Executes the Reporting of all KPI’s. Create and monitor KPI spreadsheets to ensure that daily, weekly, and monthly goals are being met.

Trains and mentors employees to develop understanding of how key performance indicators are used to measure and identify potential concerns.

Establishes thresholds for accountability and control, to include internal control procedures that provide optimum protection against fraud, waste, misuse, and abuse of accountable property during the property life cycle.

Ensures internal processes, procedures, tools, and infrastructure are documented, maintained with accuracy, and adhered to in daily operations.

Conduct analytics of IT-related and other data, including metrics data, to drive towards root cause analyses and recommendations to improve IT productivity, efficiency and end user adoption.

Conducts internal and/or external investigations, inquiries, or audits related to inventory control.

Perform in-depth analysis and evaluation of customer performance and KPI to identify and/or address issues, meet all metrics goals, and develop customer improvement plans. Analyze and review over 50 different reports to assure material support and stock control goals are met.

Conduct routine safety, sanitation and maintenance inspections in accordance with good manufacturing practices and OSHA requirements.

Coordinate projects throughout the organization, including strategic planning with senior executives and tactical project execution with logistics to improve productivity, thus exceeding business goals.

Coordinate center operations including quality assurance review, metrics staffing requirements and analysis, work force management planning and equipment purchases.

Developed and implemented several programs to better organize shipping and receiving areas thus improving efficiency and reducing errors.

OPERATIONAL SUPERVISOR DECEMBER 2018 - DECEMBER 2019

Pier 1 Imports Aberdeen, MD

Hours Per Week: 40

Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs. Ensure delivery of quality work and take day to day leadership of delivery team.

Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs.

Increased Overall UPH by 17.1% within six months, exceeding organization goals.

Provide training to workers and provide upgrade to various technical skills.

Help people to develop through effectively supervising, coaching and mentoring staff.

Administer all indoor performance in department through efficient coaching and monitoring.

Prepare and maintain employee attendance records and provide feedbacks to employees on same.

Develop plans and supervise various departmental meetings and participate in various growth based campaigns.

Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.

Prepare project updates within required timeframe and delegate individual tasks to all employees.

Provide support and join improvement based methods.

Analyze, interpret and report on data regarding productivity, budget consumption, staffing forecasts, and key performance metrics for various target IT and Corporate audiences across all levels.

Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.

Supervise effective compilation and collection of information and data to enhance growth.

Monitor all administrative functions as per requirement.

Ensure compliance with applicable laws and company policies.

Develop, implement, continuously improve, monitor, and report performance-based metrics, Key Performance Indicators, and Service Level Agreements (SLAs) to improve efficiency and reduce costs.

Provide recommendations for improvements to existing supply policies and procedures to ensure accuracy, and expediency of processes.

Ensures internal processes, procedures, tools, and infrastructure are documented, maintained with accuracy, and adhered to in daily operations.

INVENTORY CONTROL ASSISTANT MANAGER FEBUARY 2016 - DECEMBER 2018

Rite Aide Mid Atlantic Customer Support Aberdeen, MD

Hours Worked Per Week: 40

Plans, organizes and assigns work of lower level Inventory and Warehouse associates in a shift; provides training and feedback to assist the employee in learning the most effective method for completing assignments.

Recruited and coached a dedicated team of 5 Inventory Control Specialists to monitor product intake, transfers, returns and unit adjustments up to and including identifying root cause analysis and make recommendations for corrective action.

Serves as a resource person 24/7 for the unit in answering questions or resolving problems associated with the vendors and users.

Demonstrated ability in exercising sound judgment in professionally communicating when the facility priorities or requests may conflict with departmental priorities.

Prepared, monitored, and coordinated budgets, schedules, and expenditures, of the operation. Maintains control records for a wide variety of property, equipment, or expendable supplies; may update price lists, catalogs or inventory control master files by adding, deleting or revising entries to present the most recent information regarding the products. Conducted cost comparison research with vendors on specific materials & devices.

Managed and executed cycle counts and bi-annual / annual physical Inventories resulting in an overall shrink rate of approximately 2%.

Developed and implement site inspection programs, aimed at physically locating and checking each material in the sector/region at a regular interval.

Responsible for working with management to resolve inventory issues found during audits.

Partnered with management team to develop new applications and tools, program compliance testing, implementation of new and or enhanced internal and external audit programs to drive company metrics and enhance the customer experience.

Assisted new Distribution Startup in Spartanburg, South Carolina. Helped start the IC department, Receiving and bulk picking and testing.

Assist with the development operational/performance metrics appropriate to the various business functions.

Manage processes governing data collection and report generation across organization Risk and Control reporting, with an emphasis on accuracy and maintain consistency between source data and reporting.

INVENTORY CONTROL CLERK AUGUST 2005 – AUGUST 2016

Rite Aide Mid Atlantic Customer Support Aberdeen, MD

Hours Per Week: 40

Maintain computerized record of all supplies and track their location, use, repair needs, and use rate. Collaborated with inventory team to streamline processes and improve in-time supply by 22 percent.

Prepare and generate weekly, monthly, quarterly, and annual reports.

Track, verify, and reconcile use of supplies to maintain 100 percent accounting of stock.

Maintained all relevant inventory paperwork and entered accurate inventory data in computer system.

Planned and executed 13 quarterly inventories and supported department buyers by conducting special inventories.

Conducts solution-oriented leadership and adequate troubleshooting to uphold seamless operations and ensure expedient execution of processes.

Worked directly with departments to plan/release and slot the entire MDs in the building releasing millions of units weekly.

Assisted with implementing, developing, and maintaining inventory control policies and procedures.

Trained over 25 associates on different job functions within the department.

Oversees inventory in motion and storage with cost-effective practices. Ensured accuracy of cycle counts while also collecting daily records of damaged parts.

Researches, investigate, and resolves inventory control problems, including unlabeled and interchangeable parts.

Work closely and interact directly with select team members to identify, rationalize and document reporting and analytics requirements which form the foundation for reporting and analytics’ needs.

Assist in recommending analytical solutions to address analytics and reporting needs

Obtain and maintain a working knowledge of Company applications, products and customers.

Effectively interpret analytics both from client and internal data and to prioritize & escalate based on outcome. Ensure appropriate report and analysis documentation is produced where identified.

Collaborate closely and assist development teams to ensure timely delivery of project requirements or other deliverables

Effectively communicate analysis trends, recommendations and risks that interfere with senior leadership.

EDUCATION

Diploma, Harford Technical High School May 2003

CERTIFICATIONS & AWARDS

Service + Certification March 2023

Employee Retention Bonus December 2021

Employee Retention Bonus March 2022

SKILLS

Security + Certified

Kronos

Easy Ask

Microsoft Office

Extensive WMS Experience

Customer Service

Project Management

Certified on Reach Truck, Forklift, Cheery Picker, and Walkie Rider

Inventory Management

Inventory Control

Warehouse Operations

Inventory Accuracy

Shipping & Receiving

Accuracy

Communication Skills

Data Entry

Forklift Experience

Teamwork

Attention to detail

Coordination and Organizational skills

Record keeping

Vendor Management

Purchase Orders

Analytical skills

Continual Improvement Process

Supply Chain Experience

Collaboration

Compliance

Leadership Skills

Strong PC skills required (Excel, Access, PowerPoint, Word)

Effective presentation, influencing and meeting facilitation skills

VOLUNTEER EXPERIENCE

Parent Teacher Association September 2022- Present

Old Post Elementary

Meet with wish children and families to discuss wish opportunities, answer questions on behalf of the organization, and compile all required documentation needed for the wish approval, coordination, and granting process.



Contact this candidate